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TimLindner Author

Level 1

21 points

iPhone 12 w/ iOS 14.1 poor hearing aid connectivity

Ever since upgrading from my iPhone 11 Max to my iPhone 12 Max, my ReSound LiNX Quattro hearing aids are having connection and quality issues. I'm experiencing a lot of static and in general a touchy connection where one or both ears will cut sound. Often times just turning my head sometimes cuts out sound from one ear. It seems the iPhone needs to be VERY close to work as well, the distance (like laying on my desk) causes increased static and stability issues. Anyone else having a similar issue?

iPhone 12 Pro, iOS 14

Posted on Oct 30, 2020 9:35 PM

Best reply

Wcats

Level 1

13 points

Posted on Oct 31, 2020 8:19 AM

Just got an iPhone 12 and am also having hearing aid issues. Connection is not an issue but the right one has a lot of interference on phone calls, enough that I have to remove it when on the phone. Left is OK. I have Oticon miniRite and did not have an issue with my iPhone 8. Had not upgraded to iOS 14 on the 8 so don't know if it is a phone issue or iOS issue.

View in context

281 replies

Nov 19, 2020 1:13 PM in response to Fred97-

How do you signup for 14.2.1?

tmac7592

Level 1

9 points

Nov 19, 2020 1:16 PM in response to Insurance74

Just update your phone

Nov 19, 2020 1:37 PM in response to tmac7592

Go to Settings, General, About

click update👍

DRM92692

Level 1

9 points

Nov 19, 2020 4:38 PM in response to johnfrombonita springs

I think you meant General, Software Update, if one is available it'll show as a download....;)

Glad to hear 14.2.1 fixed this annoying issue....

Mbdel

Level 1

12 points

Nov 19, 2020 5:57 PM in response to Faha_riyadh

I have the same problem with my iPhone11 pro

drsteveg

Level 1

8 points

Nov 20, 2020 4:05 AM in response to Mbdel

Latest update seems to have fixed the problem

Mbdel

Level 1

12 points

Nov 20, 2020 5:35 AM in response to drsteveg

i Have the problem now with 14.3. My hearing aids are having trouble with static constantly. Many people are having this problem. It effects various brands if hearing aids. My problem began with 14.3

Nov 20, 2020 7:43 AM in response to TimLindner

Apple release the update to fix this today!

Nov 20, 2020 7:52 AM in response to Amyhandsome

Install 14.2.1. It works great on my Costco Re-Sounds.

Nov 20, 2020 11:38 AM in response to steveandkumi

Updating from my last post, and agreeing with above poster, issue is 98% gone, I still get a disconnection in one ear about once a day rather than once every 10 minutes now

Aurora49

Level 1

4 points

Nov 20, 2020 6:09 PM in response to DRM92692

Good deal! IOS 14.2.1 does appear to fix the hearing aid static problem with Bluetooth on my iPhone 12 Pro Max.

Nov 21, 2020 5:56 PM in response to bimmermanz3

Apple released IOS 14.2.1 yesterday. Has your wife installed this update?

Nov 21, 2020 6:03 PM in response to bimmermanz3

It is fixed. Just install the latest iPhone software, 14.2.1

Cheers,

-Bill

Nov 22, 2020 4:20 AM in response to Alancito

I can also confirm that update to 14.2.1 fixes all the similar issues I was having with my Resound hearing aids (intermittent connectivity to one or the other hearing aid, noise, etc.).

Nov 22, 2020 4:29 AM in response to Dan Cornett

Such a relief, definitely did not anticipate the static and connectivity issues with the 12.

iPhone 12 w/ iOS 14.1 poor hearing aid connectivity