iPhone 12 w/ iOS 14.1 poor hearing aid connectivity

I just got my iPhone 12pro 4 days ago. The phone connects to my new Oticon hearing aids but there was immediately static in the left ear whenever I get a notification or close the phone. It’s now bounced to the right ear and is extremely annoying, to the point that I have to turn off my Bluetooth so I can use my phone peacefully. I’m at my audiologist and we called Oticon and they said they and Apple are aware of this and working on it. Guess I’ll have to wait, impatiently!!!

I just wanted to add that i just set up my iPhone 12 Pro and I’m having the same issues everyone else mentioned. Static and loss of one ear. I have Widex hearing aids.

I came from an iPhone 11 and it worked flawlessly.

Seriously hoping this gets fixed. Connectivity with my hearing aids is one of the big reasons I am using an iPhone

Unfortunately I am having the same issue. Looks like my new iPhone will turn into a nice multifunctional paperweight. I contacted ReSound but they recommended me call Apple. Saw one person that said he did that - had to wait 20 minutes. No Thanks.

I just got an Iphone12 Having problems with my mini RITE G500 Hearing aids are causing me a problem. The left ear device is creating an extreme amount of Static, very painful. I am also having connection problems at times. If I turn my head at times it cuts out my sound. I am very dissatisfied with the disruption this causes. I hope this problem can be corrected. IPhone 12 Pro Nov 4,2021.

I have Oticon and Phonak

the phonak are new on trial

got iPhone 12 pro

static w both hearing aides

I’m thinking it’s the extra battery in it for the mag charging

do I return? 🤔

returning the phonak

I upgraded to iOS 14.2 this morning hoping for a fix. After the upgrade the poor performance persisted. I unpaired and re-paired. I also reset the network settings, rebooted and then paired. Still lots of breaking up and static. No fix for me in 14.2 :-(

Like everyone else in these posts, I too have just gotten a new iPhone 12 and am having compatibility issues using my ReSound Vida 8 hearing aids. I’m not at all happy with the situation - lots of cutting in and out, switching from L ear to R and back again plus the LH HA with static so bad it sounds like somebody tapping away feverishly on a keyboard inside my ear. Seriously considering tossing this phone back at Apple in exchange for a model that we know works. Thanks for reading.

I went to my audiologist yesterday. He erased all programs in my hearing aides. He said that Oticon stores pairings. He wiped them clean and reinstalled my program. So far so good. I can talk on my phone, listen to music on my phone, and do my Spanish lessons. Duolingo was impossible before the fix. Just keeping my fingers crossed. I spoke directly with an Apple tech the day before. Nothing worked. I am cautiously optimistic.

I had upgraded to ios14 on my 6s without problems. If I turn on “system sounds” on the iPhone 12, I get occasional bursts of very loud static in one of my hearing aids. It can be either one, and is normally triggered when I get a system sound (eg ping to announce arrival of a text). I will get the correct sound in one ear and a burst of very loud static in the other.

This means I have to turn off the playing of system sounds to the hearing aids, which means I often don’t hear them particularly as they are much quieter than the ringtone.

Been having the same issues with white noise in my Specsavers Hearing Aids (Signia). Have been through the complete reset of iOS settings, uninstall of aids/associated app and reinstall. It’s then okay for a couple of days before the white noise starts ups again. Have been on to Apple Support and have left feedback with Apple. Can’t revert to my old iPhone X as I traded it in for this iPhone 12 Pro so am stuck with it until Apple provides a fix. Not at all happy.

Hi Mike19995. Thanks for your suggested fix for your brand of hearing aids. I have Bernafon Zerena 9 hearing aids (purchased from Costco) which worked perfectly with my previous Iphone 10. I upgraded to an Iphone 12 Pro last week and when using the telephone the sound was great. However, I experienced the same static sound issue when using my hearing aids to listen to music on websites (eg. Pandora) or any YOUTUBE videos. I have turned off the "PLAY SYSTEM SOUND" option and the problem appears to be remedied. Stay well and stay safe, Bob

I have Oticon rechargeable hearing aids. The static is happening in both hearing aids. I have to take one out to answer the phone or else I hear nothing. It happens at many different situations. I had 14.1 on the 11 max pro with no issues. I updated to 14.2 on the 12 pro hoping fir some relief-no such luck.

i suggest the following, which seems to cure most of the problem:

Delete the Oticon ON app.

Go to Settings/Accessibility/ Hearing Devices and turn off “Play Ringtones” and “Play System Sounds”

This seems to cure the problem of loud static (fingers crossed!), though there is still the problem of one earpiece or the other momentarily cutting out during calls.

Have Rexton adore Li hearing aids, since getting iPhone 12 pro, terrible static(feedback) on incoming calls. Seems to be intermittent problem. Hopefully Apple is aware and can make a fix. Shut off play ringtones and system sounds under accessibility settings, made no difference.