iPhone 12 w/ iOS 14.1 poor hearing aid connectivity

Another testimonial for the 14.3 public beta. Works like a charm for me. Just the usual occasional bluetooth signal interference. No worse than my previous phone. In fact it seems to be working exactly as it did on my old xs max. I am glad I didn't return the phone!

I wish I had NOT returned my original iPhone 12 Pro had I known, or better yet, had Apple support recommended downloading the 14.3 PB2 to correct the problem....now I'm waiting on a refund on my credit card in the amount of $620.55. They told me they were going to do a preliminary authorization, not actually charge my credit card until they received the iPhone that was sent back, but that's exactly what happened. The only solution was to file a dispute with my credit card company.

I am having the same issue with Signia Hearing aids since I switched from 6-plus to iPhone 12. Please fix this. I am not able to use my blue tooth hearing aids with this phone. I will have to change phones if it is not fixed soon.

Yes, it is frustrating, but I suggest everyone practice patience, a fix will come without going through frustration of downloading a beta update that could possibly cause you more headaches in the big picture. Today’s society is a “I want it now!” society, patience is a virtue.

I am guessing you don't have a significant hearing loss. For those who do, even one more second of no accessibility is too much. Thank you for your reminder about patience and heading off troubles, but Apple really needs to consider all angles before releasing devices to the public to be fair.

About 10 minutes ago, Apple released iOS 14.2.1 through regular update channels. No need to use beta software now.

It includes a fix for Made for iPhone hearing devices that were experiencing sound quality issues. Apple's release notes are below.

iOS 14.2.1 addresses the following issues for your ‌iPhone‌:

- Some MMS messages may not be received

- Made for ‌iPhone‌ hearing devices could have sound quality issues when listening to audio from ‌iPhone‌

- Lock Screen could become unresponsive on ‌iPhone 12‌ mini

For the first time I have listened to music, enjoyed my Spanish lesson and talked on the phone all with no static or volume changes or hearing devices dropped. I just sent an email to Tim Cook thanking him. What a relief!

[Edited by Moderator]

Three days with no problems then just received a call and there was too much static on both units to hear it. Called them back and there was no problem. Hope it was just a one time glitch. I had really hoped new update solved the problem.

Well, yesterday’s update certainly helped but hasn’t completely fixed the issue. I’ve had a couple intermittent episodes of static and one dropped connection completely. Hoping Apple is monitoring this message board and still working on a complete fix.

My wife has reSound Preza hearing aids and has the static issue with her new iPhone 12 mini running iOS 14.1. EVERY TIME her phone makes a noise she gets the static (or as she calls it “cassette tape rewinding noise”). The sound hits her right hearing aid about 60% of the time, in her left hearing aid the other 40%, but never in both aids at the same time.

It’s extremely annoying for her, and frequently painful. C’mon Apple...do right by your faithful customers!

this problem comes to my iPhone 11 Pro as well. What I have done was went to the apple store and ask about it. Then they told me the problem come to the software so the restore my software and it is fixed. Maybe it is worth to try amd hope it will help

It's been four days since I updated to Beta 14.3 PB2 and I'm happy to say I have NOT experienced any issue with hearing aid connectivity with my Oticon Opn 2 miniRITE hearing aids. I'm using an iPhone 12 Pro...still waiting on Apple to credit me back the $620.55 for the iPhone replacement that they recommended due to the problem after four days from receiving my new iPhone 12 Pro.

Have had a lot of improvement with my Oticon Mini-Rite hearing aids since updating to 14.2.1 but just had a phone call that didn’t connect to my hearing aids at all until a couple minutes into the conversation. Hoping that Apple continues to work on improving our experience with our hearing aids. 🤞🏼

I returned my iPhone 12 and will wait until Apple fixes the issue MFI hearing aids. Apple says the fix will be in a future release. How long is the future? What priority do those with hearing issues have with Apple? Until the 12, hearing aid accessibility has been outstanding. It appears to me that there was no testing to ensure that the feature worked.

wow returned your phone already ?? Shame ...... well through this thread I had read about the update of 14.2.1 and it has fixed my hearing aid issue and it’s been about 4-5 days now... so much for being so concerned About your hearing that you didn’t know because that update CLEARLY states hearing aid fixes