iPhone 12 w/ iOS 14.1 poor hearing aid connectivity

Yes! My Widex Moment is cutting out and or creating a huge amount of static noise. I literally have to turn of the Hearing aid connection and listen through the phone speaker.

I want my old iPhone back!

I got my IPhone 12pro over a week ago. The first day I had them the static was deafening. I have not heard or seen anything regarding a fix. This is a very serious problem. People suffering from Hearing Deficit, need their hearing aids to pair with their iPhone. Please make this a priority or refund us our money.

Sincerely Insurance 74.

I don't think this is a software issue because my old iphone was running the same software and had no issue. For the iphone 12, Apple put a metal band around the outside of the phone, like they used to have back in old iphones and I'm wondering if that metal band is causing interference

I'm wondering what they'll do should this be a hardware problem, not fixable with a firmware update. I have a 12 Pro, model A2341 MGKG3LL/A. I noticed the replacement iPhone they sent in hopes of fixing my issue has a model number NGK13LL/A. I can't find any info on that model number.

[Edited by Moderator]

The replacement iPhone has the same problem...the magsafe could very well be the issue. I'm on HOLD with APPLE now waiting to get through to their Accessibility tech support.

My only concern is what will happen to the numerous people with iPhones that are experiencing this problem.

I've been using iPhones since the iPhone 4, usually updating both my iPhone and my wife's every two years, not to mention iPads, MacBook Air, and iMac

I'm counting on Apple to FIX this problem ASAP

I spoke with the Accessibility Department today, they assured me Apple is working on a fix, I just hope it's SOON....it's very frustrating for people with hearing aids. My wife could hear the LOUD static in my hearing aid from 20 feet away. :(

I have a Cochlear implant on right side and a ReSound aid on the left. The ReSound seems to work fine, but not the Cochlear, to the point that I need to remove it when on a call or convert to speaker, which frankly defeats the purpose of streaming. It doesn't seem to impact other streaming devices, like the Cochlear mini microphone or their TV streamer, they work fine, it's only the phone.

I have given up on trying to make them work and will wait for an update!

until then what I do for phone calls is switch to speakers.

also, I have the COM-DEX device which works fine but changes the volume on my 2020 Widex-Moment aids.

all is not good!!!

My new iPhone mini has 14.2.1 software I set my widex hearing aids at 7 on the volume. Every time the screen go off or a email of any else that happens even disconnecting a call it lowers the volume it needs a fix or I’ll go back to android

My Widex Apple compatible hearing aides do not work with my iPhone 12 Pro. Large amount of static and volume changing during conversations.

I just returned my iPhone 12 Pro

could not wait for them to fix

back to my trusty iPhone X

The settings to turn off are under Settings/Accessibility/Hearing Devices.

Sorry to say that I’ve done all that and had a couple of days of no static, but then it returned. I find that rebooting the phone gives me a couple of days of peace.

Solved the problem. Returned the phone for full refund. Glad I kept my old phone. I’ll wait for the fix or go get a reduced price iPhone 11.

I don’t know that Apple actually monitor this page. I suggest that you email Tim Cook, that seems to get through!