iPhone 12 w/ iOS 14.1 poor hearing aid connectivity

Ever since upgrading from my iPhone 11 Max to my iPhone 12 Max, my ReSound LiNX Quattro hearing aids are having connection and quality issues. I'm experiencing a lot of static and in general a touchy connection where one or both ears will cut sound. Often times just turning my head sometimes cuts out sound from one ear. It seems the iPhone needs to be VERY close to work as well, the distance (like laying on my desk) causes increased static and stability issues. Anyone else having a similar issue?

iPhone 12 Pro, iOS 14

Posted on Oct 30, 2020 9:35 PM

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Posted on Feb 2, 2021 9:21 AM

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281 replies

Nov 4, 2020 7:25 PM in response to TimLindner

I just got an Iphone12 Having problems with my mini RITE G500 Hearing aids are causing me a problem. The left ear device is creating an extreme amount of Static, very painful. I am also having connection problems at times. If I turn my head at times it cuts out my sound. I am very dissatisfied with the disruption this causes. I hope this problem can be corrected. IPhone 12 Pro Nov 4,2021.

Nov 6, 2020 9:59 AM in response to TimLindner

Like everyone else in these posts, I too have just gotten a new iPhone 12 and am having compatibility issues using my ReSound Vida 8 hearing aids. I’m not at all happy with the situation - lots of cutting in and out, switching from L ear to R and back again plus the LH HA with static so bad it sounds like somebody tapping away feverishly on a keyboard inside my ear. Seriously considering tossing this phone back at Apple in exchange for a model that we know works. Thanks for reading.

Nov 15, 2020 7:42 AM in response to TimLindner

I have Philips Hearlink 9010 hearing aids purchased in Oct 2020 that have worked flawlessly with my iPhone 11 Pro Max and Hearlink app. Just upgraded to iPhone 12 Pro Max. Experiencing unpredictable interference listening to music or on phone calls with phone in a variety of positions and involving one or both of the hearing aids.. Static most common, also squealing and clicking. Both phones are using IOS 14.2. Unfortunately will likely result in me returning my new phone.

Nov 17, 2020 5:54 AM in response to Alancito

Although my left hearing aid has most of the static I have some in the right as well. Don't think that solution will work for me,. Thanks for the information. Glad to know they are "working on it". My phone was just purchased so I have some time to return it. Don't really want to pay Verizon's restocking fee but if there is not a fix in the next several weeks I will be switching to another kind of phone.

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iPhone 12 w/ iOS 14.1 poor hearing aid connectivity

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