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Screen time incorrectly showing 24 hours of usage each day.

I awoke this morning to find a notification from the Screen Time showing it was up by 130% this week. What I've found is that since the 23rd of October it thinks I've been on my phone for 24 hours a day.


In reality I only use my phone for about 4 hours per day as well as an iPad that I use for about 3 hours per day.


On the iPad, everything in Screen time appears normal and accurate. On my phone however, it shows me being on the YouTube for 24 hours a day, obviously which is impossible. Furthermore, I only watch YouTube on the iPad anyways.


Does anyone know why this is happening and/or how to fix it? Is YouTube running without my knowledge? Should I just turn off screen time and forget about it? Anything will help.

iPhone 11, iOS 14

Posted on Nov 1, 2020 7:03 AM

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Posted on Nov 4, 2020 7:54 PM

Hey crossdistress,


We understand you're having an issue with the Youtube app showing active in Screen Time, and we want to help! We recommend completing the steps in the following guide to see if it helps: If an app unexpectedly quits, stops responding, or won’t open


Let us know how that goes.


Take care.

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Screen time incorrectly showing 24 hours of usage each day.

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