iPhone not showing Contact names on iOS 14

All of a sudden when receiving calls and looking at call history only the number is showing up even though I have the number in my contacts. Also, all of my messages just show the numbers not the contact names. Ive googled the issue and I have tried the following fixes with no results -


  1. restarted Iphone
  2. Signed out and then back in to iCloud
  3. Toggled contacts off and then on under iCloud


Contact names are showing fine on my iPad and MacBook no problem. Issue is isolated to my iPhone all of a sudden. Extremely frustrating... Any ideas?


[Re-Titled by Moderator]

Posted on Nov 2, 2020 1:36 PM

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Posted on Feb 3, 2021 8:09 AM

That didn't work for me, unfortunately. However, I did just chat with Apple and they had me reset my settings (this doesn't remove data, pictures or anything but it will reset things like your wallpaper, password, etc.) and that seemed to work so far. Afterwards I was also told (by someone who works at a US Cellular office) if you change your Language/Region to UK and then back to US it will fix the issue as well. I would've tried this option first before resetting my settings but oh well. Not a big deal! Hopefully others on this thread can benefit from this.

50 replies

Apr 9, 2021 11:11 AM in response to apeterson

I have had the same/similar every day at lunchtime without fail.

my contact names would just disappear and become numbers. And the number format displayed would complete change to numbers with more spaces btwn! And the phone would add in a different area code ie +35 instead of +44 🤷🏻‍♀️🤦🏻‍♀️

mand then I couldn’t use my phone so I power off and back on and that helps but I get the flashy apple logo upon startup 🤷🏻‍♀️🤦🏻‍♀️...

but sure as god made apple lunchtime the nxt day bk to the same....

Iv tried all all the other tips and tricks here and to no avail, Iv scoured Google and again to no avail!. I am on the latest software and this is when this issue arose.

now I am a sole carer for my uncle who is critically ill with cancer and I am on call via phone 24/7 and I need to be in contact with medical staff 24/7 I cannot have my phone off at any time so this is a matter of life and death for me and most inconvenient. So please apple sort this out ASAP.

and yes I have a brand new iPhone 12 Pro Max. And never had this issue pro to having this new phone!....

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iPhone not showing Contact names on iOS 14

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