Apple Pay randomly ask for money

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Level 1

9 points

Apple Pay randomly ask for money

Hello everybody,

on my iPhone XR I noticed this strange behaviour. It happens that Apple Pay payment mesasge appears out of nowhere without having requested any payment and without being written who requests this payment, as in the following image.

It can happen while playing a game but also while doing nothing, and I really cannot understand what is going on.

Can anybody direct me in looking for an explanation or has anybody experienced the same behaviour?

Thanks in advance,

Matteo

iPhone XR, iOS 14

Posted on Nov 3, 2020 9:21 AM

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Answer 1

Nov 7, 2020 1:10 PM in response to t30n3

Hello t30n3,

Thank you for using Apple Support Communities!

We understand from your post that sometimes your Apple Pay card shows up without prompting. This may happen if you double-click the side button. This article has information on how to bring up your Apple Pay information which you may find helpful:

How to use Apple Pay - Apple Support

Best Regards.

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Answer 2

t30n3 Author

Level 1

9 points

Nov 7, 2020 1:23 PM in response to Alwayswantingtohelp1

Thanks for your answer. What if I don’t double click the side button? The cards show up even if I’m not really using or touching the phone.

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Answer 3

t30n3 Author

Level 1

9 points

Nov 8, 2020 12:34 AM in response to Alwayswantingtohelp1

Thanks, I will try and see what happens.

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Answer 4

t30n3 Author

Level 1

9 points

Dec 17, 2020 12:44 AM in response to t30n3

This morning it is happening again, it's very annoying...

I will send an email to Apple Support and let's see...

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Answer 5

Nov 7, 2020 3:55 PM in response to t30n3

t30n3,

Try turning off the Double-Click Side Button feature in Settings > Wallet & Apple Pay. If the issue persists, then you may need to contact Apple Support for additional assistance.

Get Support

Take Care.

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Apple Pay randomly ask for money

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