blurry pictures on camera iphone 12 pro

iPhone 12 pro has blurry pictures from camera

Posted on Nov 3, 2020 2:22 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2021 12:09 PM

after hours on the phone, the problem was solved. iphone12Pro

Go to Settings >

Camera Settings > Camera Format > Change active setting to Most Compatible not High Efficiency . The pixilation disappeared on enlargement .


112 replies

Jan 30, 2021 7:21 AM in response to viktorija93

I’ve talked to both Verizon and Apple, even had an appointment with an Apple tech for an hour who ran tests and said the phone is operating the way it’s supposed to. Yet, the photos are still poor quality. That same day I had to take a photo/scan of my health insurance card for a web site and it couldn’t focus on the card at all to fill the crop marks. I’ve also noticed the front facing camera has very poor detail, not crisp, clear photos. I finally spoke to someone else at Verizon last week and told them everything I’ve done to resolve the issue, so they are sending me a replacement to see if it works better. It was supposed to be here last Tuesday and today is Saturday... so you can see how well that is going too. I bet it would be here if Amazon shipped it lol

Feb 27, 2021 6:52 PM in response to Judy Nydell

Just got the iPhone 12 Pro last week. I also noticed the blurry photos. After I take the photos and go to look at it, it takes a second to go from blurry to clear and I have no idea how to fix it. I noticed it only happens when I turn Live Photo on. If I turn it off it doesn’t buffer.


I compared cameras with my iPhone XS Max. Xs max quality is WAY WAY better. I regret getting the iPhone 12

Feb 28, 2021 1:10 AM in response to water_colors

I am in the same boat! The worst part is that I saved up for the 256 GB version and it is the most disappointing purchase I have ever made. I could have purchased a new Canon Rebel T7 for what I paid.


The only way to stop the blurriness that I have found is to adjust the auto focus /auto lighting to zero before you snap any pic. This of course takes away the ability to shoot a quick spontaneous capture.

Mar 5, 2021 8:58 PM in response to CaitCampLand

I have been struggling with this for months… I finally got Verizon to swap out my phones. The new one seems to be a little bit better, but you will never get an on blurry close-up. I’m going to attach screenshots of my camera settings. It’s adequate at best. Next to my daughters 11, it seems to be a little better whereas before, it was definitely worse. Apple screwed the pooch on this.

Nov 13, 2020 4:40 PM in response to MrJrHdez

Honestly, just got my iPhone 12 pro max. Was so exited to check out the camera on this thing. To my disappointment, it’s just not up to the price point or the technology that’s promised. My brothers Samsung for some reason just blows my IPhone out of the water. Maybe I got the first wave of the phones. I just don’t feel like there is absolutely any “Wow” factors like you mentioned. I am very disappointed

Nov 29, 2020 5:15 PM in response to Judy Nydell

I have the same problem! I just got my phone 4 days ago and was super excited. Sometimes pictures come out good but most of the times they are blurry, I compare them with my iPhone 11 Pro pictures and they are way better.

It comes and goes too, no matter the lighting even with a sunny day pictures come out blurry. Any advice? Thinking of going back to the iPhone 11.


Nov 29, 2020 7:02 PM in response to Badcamara

Same problem here on the 12 pro max. Zoomed in on a portrait mode photo and my Pixel 3 Xl portrait mode photos look 1000 times better. So I thought it was only that mode and maybe the lidar was causing it... But even the regular camera does it.


I've done clarity comparisons and it's literally worse than every phone I've had since 2011 or so. No joke.

Nov 30, 2020 8:16 PM in response to Judy Nydell

My camera is also blurry and I was really upset with the quality. My husband has the 11 and his photos are hands down much much better for any given photo situation. It’s not even close, to be honest. Has Apple addressed this situation? Are we all just supposed to live with this tough luck situation? The camera is NOT what it claims to be and I’m surprised there is not more information about this.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

blurry pictures on camera iphone 12 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.