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iPhone 12 OLED Screen Issue

Hello. I bought two iPhone 12 and both has the same issue. In dark surrounding on any brightness lower than 90-100% screen has this ugly glowing! Black pixels are not turning off in dynamic scenes. In static scene black pixels turning off after few seconds.


My video shows it in video and in clock app.

https://youtu.be/BAWSIf2oVlE


And this is comparison by another one person who have this problem but with iPhone 12 Pro. iPhone 12 Pro vs iPhone XS screen.


That’s not normal at all. I post it to support and they said I should wait more. That’s just great...

iPhone 12, iOS 14

Posted on Nov 4, 2020 2:16 PM

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Question marked as Top-ranking reply

Posted on Nov 5, 2020 11:23 PM

Lots of people in Korea have this problem too, I just hope that it can be solved by software update.

When I boot up my iphone 12pro, and when I watch dark video especially including black color, the OLED doesn't show me the complete black color. I really hope that it is just a software bug and can be fixed by software update.

1,490 replies

Nov 19, 2020 1:02 PM in response to Aeros92

Intresting.


I have updated to the version 14.2.1 and I have the results as following (iphone 12 pro):


video with HDR - with the famous HDR video tested from everyone before

(power save mode is off) :

100% = perfectly Black

70%= perfectly Black

50%= perfectly Black

30%= perfectly Black

10%= flashing greenish backlight sometime when pixel movement during playback


Preview Black image (power save mode is off):

100% = completely Black

70%= have the some greenish backlight and turn off in 5 second to black

50%= have the greenish backlight and turn off in 5 second to black

30%= have the very low greenish backlight and turn off in 5 second to black

10%= completely Black


When the power safe mode is on, the flash backlight is visible even at the level 100, but it turn off in few second. For video it appear flashing backlight till the end>

It seem like apple have work on something but still not there yet. which do have some improvement at least haha.

Nov 19, 2020 1:59 PM in response to m4x1k

My issue is screen related but different. When typing, my iPhone 12 Pro screen will randomly flicker and say I’m typing and hit the ‘y’ key; instead it will type the number 6 as if I’ve hit the ‘123’ button. Or i may type and other numbers come up eg 5 instead of ‘t’. Very annoying and so random. Anyone else having this issue?

happens alot more on whatsapp, probably because i use that a lot & twitter too.

Nov 20, 2020 10:47 PM in response to Houdinii

Turn your brightness down to less than 20%. Go to a dark room, and wait a minute for your eyes to adjust. Open that black image in full screen. If your phone has the problem, you will see a gray or green glow, when the phone screen should be producing no light at all, since all the pixels should be off when displaying that pure black image.

Nov 20, 2020 11:24 PM in response to Sharule

I agree that it probably has to do with the display driver, and it may not even be something thats fixable with a software update.


Problem is it seems that not all phones have it, and I'd also bet that a majority that do don't know it since, A) not everyone uses their phone in bed, and B) non tech-savy users upgrading from phones with LCD panels probably wouldn't even know there was something wrong.


Some people are saying the displays are sourced from both Samsung and LG, and it's the LG panels having the issue, while the ones who seem to be fine got phones with Samsung panels. But I can't find anything concrete on that.


I'm worried apple will just decide that the majority of people will never notice, ignore all of us, pretend nothing is wrong, and never do anything about it.

Nov 22, 2020 4:41 AM in response to m4x1k

My case is a bit different. Here are three comparsion pictures of 12 pro max vs. X: Between 0° and about 20° the 12 screen is yellowish compared to the greyish/blueish X-screen. The more oblique the more green dominates the 12 screes while the X stays neutral. My 12 black is really black as the X is (therefore no pictures possible). For reference I took the widgetsmith wall papers. The screens are max bright, no nightshift, no white reduction, no true tone.

Nov 22, 2020 4:46 AM in response to Baltrum

Honestly I think that is a general drawback of OLEDs. Most OLEDs ive seen have a color shift at modest to extreme angles. LCDs doesn’t seem to suffer from that issue. How vibrant the color shift will vary from display to display. That green however is rather strong, might want to get that replaced if it bothers you. My X had a greenish tint at angles but my 12 Pro is fine.

Nov 22, 2020 8:59 PM in response to m4x1k

Hopefully not every iPhone 12 is affected. I have had one iPhone 12 Pro replaced for compass issues and I don't think that one had a green tint.


This problem occors most of the time. Sometimes it flickers. Definitely more noticeable in darker conditions with screen brightness down. Seems to happen worse on screen refreshes.


I just want a beautiful black oled screen to look at when I wake up in the middle of the night. Not a green glow burning my eyes. 😋


Seriously, please fix.

Nov 23, 2020 11:27 AM in response to m4x1k

Hello,

I have the same issue on the iPhone 12 Pro 256Gb graphite, bought in October / Germany, delivered on November, 5th.

I compared it to the 11 Pro of my dad an my old Xs, which my mum is using now - both iPhones have perfect black in Videos and Photos no matter which brigthness - the OLEDs are working right.

On the 12 Pro it is only working perfect over 90 percent screen brightness which I never use in dark situations. Below it needs two to four seconds for switching to a complete dark display which is really annoying - under around 20-30 percent screen brightness there is no chance to avoid the grey glow.

I'm disappointed.

Nov 23, 2020 3:37 PM in response to Weejye

I'm not sure what that is but looks like you've taken a screenshot - you cannot capture the green flare issue with a screenshot, you have to take a picture of it with another phone/camera.


Anyway it is very strange, worrying and disappointing that Apple hasn't said anything official regarding this. It seems like they are hoping they can fix it with iOS update but in reality it's all faulty screens, they're trying to avoid the recall but it might be inevitable unfortunately...

Nov 23, 2020 9:19 PM in response to C350 Carl

I just received my second “new” 12 pro max and this is next to my iPhone X from 2017. The whites are clearly whiter on my X....only reason I’m not returning this is because I got a great trade-in deal. Anyways, I’m praying Apple has a software fix for this. I also messed with the auto brightness under accessibility and with it turned off the phone gets wayyy brighter! It won’t do that on auto brightness indoors. Definitely has a yellow tint with True Tone and everything else turned off. Also. Compared to an iPhone 11 Pro.

iPhone 12 OLED Screen Issue

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