iPhone 12 OLED Screen Issue

Hello. I bought two iPhone 12 and both has the same issue. In dark surrounding on any brightness lower than 90-100% screen has this ugly glowing! Black pixels are not turning off in dynamic scenes. In static scene black pixels turning off after few seconds.


My video shows it in video and in clock app.

https://youtu.be/BAWSIf2oVlE


And this is comparison by another one person who have this problem but with iPhone 12 Pro. iPhone 12 Pro vs iPhone XS screen.


That’s not normal at all. I post it to support and they said I should wait more. That’s just great...

iPhone 12, iOS 14

Posted on Nov 4, 2020 2:16 PM

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Posted on Feb 22, 2021 4:34 PM

Went to apple store again and was told they have to follow protocol before swapping out my phone. So we did another software reset directly through the computer which did not resolve issue. The next step was to replace the screen and not the entire phone. Took about two and a half hours, but I can confirm that the new screen fixed the problem of the green tint. No more tint or flashing on black screens at any brightness levels, at least so far. I am on ios 14.4. This leads me to believe it is a hardware issue. Hope this helps

1,490 replies

Dec 8, 2020 11:02 AM in response to i_Mike

I accidentally discovered something weird with the greenish backlight .... when I make a test (you can use setting > general > software updates ) and try to turn your phone into different angle, flip down and up the toward you, then you will see the flickering backlight appear every time you move your phone (only 100% will show pure black) ..... i think it have also related to the sensor movement ....

Dec 13, 2020 2:36 AM in response to amabile288

It does but it’s definitely less visible. The first unit would flash a lot more and it had that annoying green tint, this one doesn’t. The glow is still there in pitch black room when watching the famous “12 hours of black screen video”, but it’s more subtle.

Returning it for the third time would be a waste of time as the risk to get an even worse display is high! I really don’t know how they’ll manage to address this problem and if we ever see the light with a sw update. So disappointed in Apple this time. Sounds like they rushed the production of the entire 12 lineup due to the pandemic and made a utter disaster.

Dec 15, 2020 7:08 AM in response to koerber

There’s no “fixed” phones. They’re all the same. Some people think they got better phone, but that’s just a placebo. Also I like how Apple decided to play dumb as my friend called them yesterday and they still saying that they don’t know anything about this problem and he’s the first one who called them about it.

Dec 15, 2020 10:03 AM in response to Houdinii

Black pixels being lit up instead staying turned off.

Also upon doing more tests with the HDR local dimming video, although there is flickering when the phone is in SDR mode (low power mode), there isn’t flickering on YouTube.com. The flickering only occurred in the app for me.


I also disagree that this is a placebo. As I mentioned earlier, when my screen of my old phone was around 50%, whenever I interacted with the screen, the screen flickered a green tint and went away when the screen becomes static again.

However, although there is still flickering in the YouTube app, the flickering shown in apps with black backgrounds on my first phone is no longer there for my new phone (at any brightness levels).

Initially when I first got the phone, I told my friend about the flickering issue and he was unable to reproduce it. I also thought he just wasn’t doing the proper tests, ends up there are just better phones and phones that suffer more from this issue.

Dec 16, 2020 12:05 AM in response to marcpodi

Agreed. Just talked to Apple Support on the phone. At first she was not aware of the issue. After explaining a bit more what the problem is, she found additional info. She confirmed they are aware of the issue and are still investigating. Basically there will be a software fix or a repair program. They would not swap the device for now because it would be a waste if the problem indeed would be software. My mind is at ease. I’ll be enjoying this device and will wait for a solution.

Dec 17, 2020 9:39 AM in response to Denmat85

Yes I saw that video today and zollotech mentioned that the issue with the pixels not turning black was fixed in beta 4.4, but apparently its not fixed according to others on this page.


I've never experienced the green tint or my display being too yellow and I think the issue with the pixels not turning all black is indeed an software issue.


hope it gets fixed soon..

Dec 25, 2020 3:46 AM in response to ifromduluth

So I have been doing some research on imei numbers and the first 4 numbers give us some info about the product, if there are different version or revisions of the iPhone, my 3 affected iPhones all started with 3530 and the 4th one I am going to get starts with 3595 which is either a revised version or a different version, I just hope it is revised to correct the screen.

Dec 26, 2020 3:32 AM in response to m4x1k

Final Update,

Returned my 4th replacement. It had this blinking issue. Third one was yellow as crazy! 4th had beautiful screen - so much cooler & perfectly displaying true tone mode. But i couldn’t stand this blinking issue. I believe we all are entitled to same display quality if we have paid the same amount. Finally got my refund. Bought a Pixel4a, now waiting for iphone 13.

disappointed, had ordered mine first on 25th october, had switched from android (onePlus). I loved Apple’s UI, so would jump back later.

plus lesson learnt-

1) Never buy phone at launch, let 2-3 months pass, keep an eye on issues and then buy.

Dec 26, 2020 4:15 PM in response to m4x1k

This is not software issue but hardware, as many people here wrote that they don’t have this issue. And we still hoping that Apple will fix it... Yesterday I talked to my friend from local Apple authorized store and he said they Apple technicals are don’t even thinking about fixing this problem — they saying that this is normal oled behavior and that stores should explain it to their customers. But still he understands that this is not normal. Let’s just enjoy our 1000$ broken phones guys.

Dec 28, 2020 6:14 AM in response to Jaggercobweb

Me too G9N

The display is perfect with grey uniformity until I got below 30%

I get grey glow at startup (Last second after true tone kicks in)

I also get flicker with black background that is hardly to spot

I think it is a mix of software and hardware

It surely can be worked with software specially the grey uniformity the display should not go such low brightness

As for the glow it can display true black so the gamma values should be redone

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iPhone 12 OLED Screen Issue

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