iPhone 12 OLED Screen Issue

Hello from Germany.

I bought my iPhone 12 Pro in November. It has the same problem. It is best seen in a room that is completely dark when the device is booting. At first, only the apple logo is white, otherwise everything is pure black. Shortly before the boot process is over, the black changes to gray / green. Then the homescreen follows. 

BUT: I switched to the iPhone 12 Pro Max yesterday. What can I say? The black stays black. A YouTube test video also showed this. Both devices have iOS 14.2.1 installed. Is it a hardware error after all? The iPhone 12 Pro Max was produced in mid-November.

(Sorry for my bad English)

Here are the comparison videos between 12 Pro and 12 Pro Max. It is difficult to capture on camera, but with the 12 Pro, you can see the "flickering" of the display at 00:08 min. At the 12 Pro Max: pure black.

[Link Edited by Moderator]

Thanks for the vids, i got your posted link through an email notification from this Forum here, and you are right. The videos shows exactly what you said. So there are iPhones out which don’t have this flickering issue. You won the lottery!!!! Keep it its really rare 😉

and I’ll send my second iPhone 12 pro back and order a new one again, hopefully this time i can win the lottery too

Perhaps I personally won the lottery, but the situation at all is very sad. I mean, you buy a over 1000 euro device and the most costumers out there don't realize the failure. My girlfriend has buyed a 12 Pro Max yesterday too – pure black, no flickering. Dates of both devices.

Production year : 2020 

Production week : 47 (November) 

Factory: F2 (China, Zhengzhou - Foxconn)

Hi!

I have the same issue. I bought iphone 12 pro 11.11.2020, display glow with a grey instead of black. I've tested it in a different ways:

- Cropped black background from iphone wallpapers settings.

- Using image #000000, rgb(0, 0, 0), rgba(0, 0, 0, 1)

- Different videos from youtube

So display glows, it's not completely black, with or without case.

I've tried to restore iphone using:

- DFU

- Recovery Mode

No result, glowing still there.

I even checked my friend iphone 12 pro, same issue, black colour also glows but with a green. Looks worst than mine.

I had a chat twice with apple support, and one of the reply was that apple know about this problem and working on it's fix, i need to wait for update. And the second time i've got a reply that support haven't got access to information about does apple know about bug and if they work on its fix and i should to go to service my iphone.

I'm confused.

i choose the black background from iphone 12pro, then i took a screenshot, cut the middle to get a pure black image. if i open this on the iphone 12pro with a brightness under 50% it starts to glow green,

with 100% brightness its really black and you see nothing.

There is the same problem, I also noticed that if you test it with a black iphone background from the settings and tilt the phone in different directions, the display will start flickering in different shades of gray and green.

Lol... welcome to our issues!!! Every iPhone 12, pro, pro max has this issue. It might be hardware related, look at the iPhone 11 display recall, or it might be software. We shall see in the next few months.

as we noted too when brightness is at 100% the issue cannot be reproduced , that 's why i'm quite confident that it's a software issue and not hardware otherwise this should happen when brightness is at 100%... let us just wait until January 8 and if no fix will be here i'll return it and order a new one...

So here’s how it’s going for my 12 Pro Max.It definitely has this issue but it’s so subtle to the point I can’t even see it in the dark.I have to put my eyes against the screen to see these pixels go light grey.I found out at :

100% Brightness with low power mode there is that glow

100% Brightness without low power mode no glow what so ever (Pure black as it should be)

50%Brightness with low power mode it makes my display flicker almost every second or so

50% Brightness without low power mode the display does flicker but not very noticeable

Now these results can support the fact that this is a software issue as the display only flickers with low power mode or at lower brightness levels

Edit:Just checked my brother’s 12 Pro Max and same results !

if you tested your device with a black video from youtube, power mode switch off hdr mode. so without power mode on you can watch videos in hdr and there is no flickering/glowing like your test showed

so maybe thats the reason

Quick update:Tried with every app that has a pure black background.Including the clock app and safari.

SAME RESULTS!!

Full brightness with low power mode causes the glow

Full brightness w/o low power mode no glow

(Tested on both)

Mine doesn’t have this issue. It have a warmer or yellowish whites but not this. My original 12PM had this. I don’t think is SW related. It is a defect in the display itself. If it were a SW or OS issue the all IPhones would behave the same and there are 12PMs without this issue running 14.2.1. I installed 14.3 RC2 and these issues are not corrected.

I bet you do lol. Open YouTube and search for pure black screen. Set the brightness around 90% and play the video in a complete dark room (no light at all) After all cursors disappear from the screen you’ll notice how your screen flashes green!!!