iPhone 12 OLED Screen Issue

Because they would lose the biggest opportunity for sales for Christmas.

Hopefully the new batch will be fine but no one knows when this will be.

And again, Apple didn’t say a software fix is coming, they only said not to fix these phones (because there is no fix and if they give you a replacement it will be broken as well), but people speculate (and hope) this is suggestion that a iOS fix is coming.

So I returned and got another phone today. The issue is still there but better.

On the first one I got, raised blacks appeared in apps with black layout, eg. clock app and Instagram (dark mode). It also appeared in the YouTube app as well as viewing black images in the photos app.

Although this new one I got also shows raised blacks in YouTube and photos, it no longer shows raised blacks in apps with black layouts. As these two devices have problems at different levels, I am concerned that this is a hardware issue.

btw I tested at multiple brightness levels to ensure that the raised blacks didn’t appear in apps with black layouts.

Okay get the udpates back from the Apple repair Center !

Your product has arrived at our repair center, but our technicians were unable to process your repair request. We will return your product to you with a letter providing you with more information. If you have any questions regarding this letter, please feel free to contact Apple Support to see what solutions are available to you.

Great ... and i contacted apple support again and the support told me when i get the device tomorow... please test again (im sure it will be the issue there), then I will need to contact them again and then they will address me to a senior engineer ..... I already done this for a month and problem is not solve yet .... **** with this drama.

Completed setting up the 12 Pro from my brother this morning. Rebooted my phone and his at the same time. Mine has the flashing during boot, his does not. I can not replicate the issue in any way on his iPhone 12. Also blacks are black on his device on all brightness levels.

Update: A colleague got his iPhone 12 PM today. According to the serial number, it was produced at the beginning of December (!). When Booting (white Apple logo on black), the black pixels light up. Also seen in a black-test HDR-video from YouTube. It only "flickers" slightly, but the error is definitely there. Even on iPhone 12's that left the factory yesterday.

Edit: iOS 14.2 was installed.

Black pixels being lit up instead staying turned off.

Also upon doing more tests with the HDR local dimming video, although there is flickering when the phone is in SDR mode (low power mode), there isn’t flickering on YouTube.com. The flickering only occurred in the app for me.

I also disagree that this is a placebo. As I mentioned earlier, when my screen of my old phone was around 50%, whenever I interacted with the screen, the screen flickered a green tint and went away when the screen becomes static again.

However, although there is still flickering in the YouTube app, the flickering shown in apps with black backgrounds on my first phone is no longer there for my new phone (at any brightness levels).

Initially when I first got the phone, I told my friend about the flickering issue and he was unable to reproduce it. I also thought he just wasn’t doing the proper tests, ends up there are just better phones and phones that suffer more from this issue.

I don’t believe there is a phone out there that doesn’t have this issues. At first i stated I don’t have the issue, but looking better I realized that I am affected too. Guess on Jan 8th I’ll be $1200 richer.

https://youtu.be/i_-RGpy5yE0

I used my aspc mirrorless camera with a F1.4 aperture, ISO 128000, shutter speed 1/60s.

The phone I previously had, I could clearly see the flicker when booting, it was of a slight green tint.

At this setting on my camera, it should capture close to, if not more light than human eyes.

I also filmed another video at a slightly brighter setting at 1/30s shutter speed if you wanna see. No visible flickering as well.

https://youtu.be/Fq__9oAa9Js

Oh yea that’s crazy as far as I can tell my test for that is if I can’t see the notch on YouTube and so far it’s passing that test so I may not have the raised blacks then but I definitely have the tint. Flickering too but it’s only the boot up screen that I notice it other than that it’s been fine.

If this helps, my second iPhone 12 Pro build week 49 has no flickering at boot at all. My first one had very visible flickering at boot up.

but when I watch a black video or a black image on my second iPhone 12 Pro I see the Green glowing

ill send it back and already ordered a new, maybe the last one.

As I mentioned this before, this problem is still there. However this only happens when the phone is in low battery mode (SDR), or if the video is not available in HDR. Funny thing is that when viewing the same video on YouTube web, there is no flickering at all. Another notable thing is that the flicker on my previous phone was of a green tint and was much more visible. Although it can flicker in the YouTube app, the flicker was not green, it was more of a gray flash. It is also much less visible. Since this only occurs in the app but not on web, I suspect this is either a hardware issue or YouTube is not yet fully compatible with the iPhone 12 Series. As for the white bar that appears when you adjust your volume on YouTube, if you take a screenshot, you can see the white bar in the screenshot, meaning that it’s not the display acting up.

More than a month without improvement...What can be done to get apple to do something about this problem? Concerning the problem of touch screen on the iphone 12 mini they did not take so long. It’s a major problem they can’t ignore it anymore.

I returned it because I already have Pro. I’m not sure which end is at fault that’s why I’m not giving any opinions anymore. I need the overall functionality of the phone rather than complaining about its display. Hope people here rethink their priorities.