iPhone 12 OLED Screen Issue

Hello. I bought two iPhone 12 and both has the same issue. In dark surrounding on any brightness lower than 90-100% screen has this ugly glowing! Black pixels are not turning off in dynamic scenes. In static scene black pixels turning off after few seconds.


My video shows it in video and in clock app.

https://youtu.be/BAWSIf2oVlE


And this is comparison by another one person who have this problem but with iPhone 12 Pro. iPhone 12 Pro vs iPhone XS screen.


That’s not normal at all. I post it to support and they said I should wait more. That’s just great...

iPhone 12, iOS 14

Posted on Nov 4, 2020 2:16 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 9, 2021 10:07 AM

SO after getting two brand new iphone 12 pro max, after ordering Like 9 models , i can confirm all fot this weird LCD like screen in pitch black room on a blakc wallappaer in full screen in photos apps ( to reproduce the issue easily ) or even by jut booting each phones out of the box in my bathroom with no lights on , ( you see this grey flicker...

I got 2 12 pro max today starting with F2 week 51 of production, like most of the ones i got , it's way better than the last one i got starting with G0... the issue is still present but barely visible specialy on one model + no yellow tint...

So i send pics to apple, and they confirmed to me THAT THEY DO NOT READ THESE FORUMS... AT ALL...

if u cant this minor issue ( in their opinion and i agree ) to be fixed , you need to call them and spend 30 min or 1 hour max with tech support and explain them all of this.. issue is software cos it never happen with brigthness at 100% and when the phone boot at first, the screen is perfect , you see the apple logo and then the grey flicker comes for a few seconds, it means that so cores components that initialize when booting up like all the sensor in the notch must be causing a little software bug that most ppl do not see.

they do have enough reports of this specific issue.. if all the people here were to call them maybe they'll will really look into the issue.. i've send pictures to them, spent some time with them, and it's the only solution for a fix to be coming ASAP.

hope most of you will calll them . otherwise they may fix it when 13 is released..

1,490 replies

Apr 26, 2021 10:13 PM in response to Jenkins100

Still experiencing the problem on 14.5.

Before, the pixels would stay on for a few seconds then shut off at 20-50% brightness, and >20% they would never turn off. Now, they turn off faster at medium brightness, and at >20% they DO turn off, but it can take a few seconds, and there has to be nothing moving on the screen. It helps a bit with nighttime reading but it's still very noticeable and annoying. One thing that does seem to be completely fixed is video. The black sidebars no longer glow at any brightness.

May 6, 2021 1:01 AM in response to m4x1k


I see this green line always but only if I open the YouTube application on my iPhone 12 pro and start a dark video, and increase or decrease the volume .. when the volume bar appears this green line appears that I hate .. more increase the brightness and more you can see .. for the rest I have no problem with green tint but only the classic yellow calibration of this year's iPhones that we all have .. if I open YouTube from safari the problem is not there because the volume bar has a different graphical interface .. I don't understand if it's a bug on all iPhones because it's a YouTube bug or just mine.



Whomsoever said that green tint has been fixed for them in latest 14.5, can you check in the same way as shown in the above quote.

Let us know, if you can replicate it.


Jul 25, 2021 4:48 AM in response to m4x1k

I have the same problem, my iPhone 12 has a G9P display(detected by i4.cn software)the phone is still under warranty.

I made and sent a video to Apple tech support and after a week their response was that it is a feature of the OLED display and not covered by warranty. The display has a problem that in dark mode the screen has a green tint and pink tints at the top row of the keyboard and when switching dark windows it makes a "pink ghost". The phone was bought in the Czech Republic. Link to video: Installing iOS 14.7 did not fix the error.



[Link Edited by Moderator]

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 OLED Screen Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.