iPhone 12 OLED Screen Issue

The problem is still there but less obvious. Not sure what’s the issue anymore. When I took a raw picture of the night sky and edit it to the point that only the stars are glowing and rest it’s black, on my iPhone 12 Pro Max screen it’s glowing at all brightness levels while on my wife’s XS Max it’s pure amazing!!! Blacks are not glowing while still seeing the stars...

Hey, I don't know how often you can change your device. apple tries to talk its way out of this and has asked its technicians not to exchange the devices. I think it all depends on the support employee. I received my 3rd replacement device yesterday. Made in week 46 and the fault is still there. The green tint is slightly less, but the display still flickers when the display is black and the brightness is low.

The 4th device has a G9P panel like the 3 devices in front of it, I was hoping for a better display. :( The panel can be read out under Windows with the 3U tool.

I am from france too. I got replied from my Apple support today. He tried my best (took my order number etc) to request a replacement but apple France (sales) denied my request. THEY WOULD NOT REPLACE. That’s really not responsible at all!!! My first time is bring yo repair at my Genius Bar lille , and I show them the pic and video they said nope that not a proof. Then I offer to replicate the issue and voila they refuse to see also and send me back.

So now after the third follow up call with Apple support, he can only do is sending again my device to Apple repair center !!! (2 nd time) and he will try my best to replace there, but no warranty !!!

let’s pray ! I will continue with my right, since I could not make the refund anymore (I preorder and France was locked down during whole November), I only can bring to service my phone in first week of December.

Cool thanks for info on that tool. Mine is MG8P3 it says. But yeah as I posted elsewhere think all OLED suffer from this it's just that most don't notice it since only really noticeable in shadows or near total black which not as noticeable on IPS due to IPS glow near dark. Also remember all phone OLED have 2x as many green pixels so also more noticeable at lower light levels. Normally software used to turn down brightness on green pixels because of this but guess Apple needs to tweak or update algorithm they use to mask extra green like all other OLED phones do including every other iPhone OLED. That's why you're also hearing some iPhone 11 owners noticing green tint on their phones too since Apple must've made change in recent iOS update to change how OLED pixels work at low light levels.

Only other OLED phone I got is the LG V35 and it also has the green tint issue never noticed it before though till I got my iPhone 12 to compare. Seems Apple might be using LG OLED again in some of their iPhone 12 displays though don't know how to tell. Would explain the green tint issues since LG has had issues since back 2017 when my LG V35 came out!

This of course does not explain the quality issues with LG's pOLED displays, especially as LG does manage to produce excellent pOLED displays for Apple's Watch. It

https://www.oled-info.com/burn-vs-image-retention-and-lgs-new-p-oled-displays

Actually just took a pic of my iPhone 12 on tripod in this pic along with iPad with IPS display and iPhone SE 2020 also with IPS display below it all in front of my 43" PC IPS display.

They all show green the darker the squares get so seems like it might actually be normal. The thing with the IPS displays is that it's not as noticeable since the IPS glow mixes with the darker blocks as you can see in pic.

https://postimg.cc/G9kVJ9ht

Also, if you screen looks to yellow probably got true tone or nightshift on since here's a pic of the iPad before I forgot to turn it off and you can see how colors shift to yellow!

https://postimg.cc/7fwpXR9S

Seems didn't win panel lottery all my displays got manufacturing defects :( Still doesn't explain why my IPS displays also show green tints in darker area since they don't use 2x the green pixels the OLED screen do?

Seems Apple not using same manufacter to make iPhone 12 displays or maybe very large batch of bad panels where stencils not lined up correctly on OLED display as excellently explained in this article:

If you ask why devices from Samsung or Apple or others do not have display tints, it’s probably because the manufacturing process used in those OLED panels are either different (there are other ways of manufacturing OLED displays too like Color Filtering or using Electron Beams) or the method being used is more precise which cancels out any human error.

https://techpp.com/2020/08/06/oneplus-nord-amoled-green-tint/

Anyways, as my pics show seems all panels have problem just more noticeable on OLED due to better contrast ratio. Guessing Apple will release an update to reduce output of green on OLED displays to make it less noticeable since that seems to be what Google, Samsung and Apple have done in the past since seems to be recurring issue!

Green tint: A familiar issue

https://tech.hindustantimes.com/mobile/news/iphone-users-report-a-green-tint-on-display-unclear-what-s-causing-it-71591503939834.html

And as far as screen flickering at lower brightness levels don't expect a fix anytime soon since that's apparently how OLED phones work. All OLED panels use Pulse Width Modulation (PWM) to control brightness. https://blog.elcomsoft.com/2018/10/iphone-xs-pwm-demystified-how-to-reduce-eyestrain-by-disabling-iphone-xs-and-xs-max-display-flicker/

Didn't know that might have to return my phone and stick with LCD display after all since flickering at low brightness is more annoying than green tint :( Seems you have to choose one or the other i.e. more uniform screen with better contrast OLED but with flickering or flicker free on LCD display but worse uniformity and contrast!

On 12 Pro Max using the public Beta 14.4 the problem persist, flickering on black moving screens, and backlight turning on and off on black stills. In short the same problem is present, unlike the previous commenter who said that much of the problem is reduced, I am not having that experience. Apple did acknowledge the problem today at the Apple Store and said that a solution is being found, when is unknown.

Apple Worldwide asked their technicians to no replace the phones cos they are apparently sure it will be fixed via software, so it depends on which person you run into ... if you are in France too , i would advise you to ask for a refund, you are eligible until the 8th of January . and buy a new one.

i was planning on waiting until the 8th of january but i will call them tomorrow and see if i get a replacement which can be tricky cos if i got it after the 8th of January i would be stuck with this device... so maybe i'll ask for a refund and wait a bit until the issue if fixed, i still got my beautiful iPhone X with a pleasing blue tint ( maybe too blue but way better than this horrible yellow tint and i do not have this issue on the X or my LG panels at home in pitch black when the screen is black u really cannot see it , it is impossible cos there is no light emitting from the display so this issue is really annoying , specially when u see how much iPhones costs in Europe, 1609 Euros for the 512 Gb pro max.. compared to 1309 USD in the USA... that's not cool. it would be cheaper to order it directly in the USA.. lol

@jyewoon

i've preordered it on the 6th of november , and it was released and delivered on the 13rd of novembre, so even if u preordered it , if you got the max as i think near the 13 th of november , you are ELIGIBLE FOR SURE for a full refund, do not be fooled.

Cos i do not get how u got the pro max before the 8th of november ?

ok sorry to hear this . i thought u had a pro max .

i would insist if i were you.

Give them the address of this webpage, and other sites who talks about this issue, tell them about the macrumors leak about the internal document ....

cos from my heavy experience with them , your treatment depends heavily on which person's you talk to , try to get a lv 2 technician..

Thank you for your advise.

Yes I did now contacted with someone with higher level and he the one who take care in person my case. But it was really bad when he request a replacement device and apple france (sales) refuse to replace. So will looking forward after the second repair request from apple repair center. He told me, he will personally follow up the reparation. Finger cross ;) and wish you guys have merry Christmas in advance and happy holiday 😊

Little Feedback

I've talked extensively with a lv 2 technician, he told me either to return the phone or if i can be patient to wait for a software fix

cos they are aware of the issue, he even told me that ordering a new phone now might still made the issue worse, cos a big batch of Iphone 12 are plagued by this , but the good news is that he is positive it has been identify as a software issue with a particular sensor interfering with the brightness display manager ( and the easy way to know it is software is to push Brightness to 100% cos at this level the issue doesn't manifest to none of us here ) same with the yellow tint or green tint, it can be fixed via software to a certain degree, i was about to order a new one, and wait t'il the 6th of January to return and get a refund of the O.G 12 pro max...

he advised me to wait a little bit cos maybe with some luck Apple will push the fix before the 8th of January to avoid massive returns ... but he told me if u do not see that any fix have been released before the 6th , ask to return the phone and order then a new one.. at least i will have 14 days to see and do it again if the issue's still present.

Im not sure if I have the same issue but this is the most blurry OLED of all apple's iphones!

Iphone XS Max and 11pro Max were foggy as well but this one is even more foggier!

I like the fact that Apple tunned down saturation level on all OLED iphones in order to have better color accuracy but if this causes iphones displays to look more foggy then either leave the saturation alone ( like samsung phones) or use LCD screens!

In fact , high quality LCD has the best color accuracy and that's why professional monitors use LCD!

My girlfriend got his iPhone 12 today. Manufactured in week 48. I looked at it in the completely dark room during the boot process and watched an OLED black test video on YouTube. Next to my 12 PM, the new iPhone 12 has no problem with flickering or glowing black pixels. It indicates pure black.

And yes: I know what the Issue looks like. My 12 PM shows even a black picture in full screen gray.

Does your new iPhone 12 (no flickering, black is displayed as full black as it is supposed to be done) show any green tint upon slightly tilting? Looking vertical the screen looks a bit yellowish (may be acceptable) but if you slightly tilt a bit the topside towards your face the screen goes instantly green. Tilting the opposite direction this color change might be a bit less fast. Just curious bcs. by iPhone 12PM was so and I sent it back for a new one. Also the replacement was the same and asked for refund. All set now and wait for the iPhone 12S or 13 or whatever the name will be. With the 12 I am through. In particular bcs. Apple does not take care of his customers´ complain in this threat.

The serial numbers Starting with G,F,C are all factories and the following number is the factory number. Since production week are not a deciding factor, I am trying to find if there is a factory that produces good screens.