iPhone 12 OLED Screen Issue

Went to the Genius Bar today and they again have no clue what’s going on, hard to replicate the effect aswell for them in store but all the did was DFU restore my phone to 14.2, which even he said would probably do nothing as I had already did a restore yesterday. By the looks off all the iPhones in store it looks like all iPhones 12s have got this issue, so I’m thinking again its maybe a software issue. I got another appointment on Thursday so let’s see what happens

Normally when iPhones have had an issue with faulty hardware it’s been contained to one specific models and only a handful of cases, this just seems way too widespread to be a hardware issue but hopefully it is a software issue and we all don’t have to hand in our iPhones in.

For the time being just thinking to keep reporting on it and hope it gains some traction in the iPhone community to increase the sample size to see whether it’s only our devices or all iPhone 12s

Also I’m thinking this because if the screen is not under motion, in my case it will revert back to a pure black, with no pixels being on, only when motion is induced does this greying occur for me. Can someone else confirm that this is the what’s happening to them or is it something different?

We aren’t too sure yet, but I would think it was probably overlooked when developing the 14.3 beta. If it is a software issue, it would be probably be addressed with a 14.2.1 type update . Hopefully they do find a fix to this issue.

Agree and have done my part of sharing pics of the issue and comparison vs other iPhone 12 which seems to work ok. I have a hardware issue too so may get a replacement but tint issue hopefully is SW and will be corrected thru software update.

Gotchya, I have contacted Apple myself and spoke to a Senior Advisor and raised the topic. I read an interesting theory that this could have something to do with MagSafe, as all the previous OLED iPhones do not have this issue on the latest iOS and therefore it would have to do something with a hardware change. Me personally, I hope it’s software related!

I do believe ALL iPhones have this. mine has it, my wifes iPhone 12 has is, my sisters iPhone 12 pro max has it, two friends with pro models have it. And yes, they first said their models were perfect, until they tested it properly.

I noticed that when I did a really dark night shot where light is barely visible, in the photos app, the screen always stays grey, even if I boost up brightness to 100%. I did not have auto brightness turned off, but grey stays always visible at any given brightness.

I just received my second “new” 12 pro max and this is next to my iPhone X from 2017. The whites are clearly whiter on my X....only reason I’m not returning this is because I got a great trade-in deal. Anyways, I’m praying Apple has a software fix for this. I also messed with the auto brightness under accessibility and with it turned off the phone gets wayyy brighter! It won’t do that on auto brightness indoors. Definitely has a yellow tint with True Tone and everything else turned off. Also. Compared to an iPhone 11 Pro.

As far as I "understand" the situation, there are (at least) two different issues with the 12-screens. Since both are "green" they might have the same origin, but as far as this chat tells they do not occur in parallel in one phone - either/or. But something is really weird after Apples experience with the 11 problems that they do not take the lessons from that and avoid screen mistakes while the community is sensitive to such kind of performance shortcomings. What puzzles me more is the awkward silence from Cupertino lasting more than two weeks. Customer communication about easy s/w fixing looks a bit different.

Thanks yup i'll do that, despite the fact that i'm quite far from an Apple Store , so for me it will be only en exchange but i really hope they'll fix it, cos i've red numerous threads on Macrumors or reddit, and it's happened with a ton of android phones too .. i was able to identity the display manufacturer of my IPhone 12 pro max 512 Gb , it's Samsung...

it seems to happen on all Display from LG , Samsung and BOE..

Can confirm that after a week of getting a brand new replacement iPhone 12 pro max from Apple, that the issue is still persistent to the same extent. I see no point in getting it replaced again by Apple. I had an iPhone 12 with the same issue so hopefully Apple release a statement or solution for the issue. Contrary to news articles on the topic, I believe that all iPhones 12/Pro/Pro Max could be affected with the reason why everyone hasn’t detected it being that they don’t notice the issue

Did anybody recognize that if the battery is empty and it shows the battery symbol when you try to start the phone it is perfectly black? Also when you start the phone and it shows the Apple Logo it is perfectly black until one point it starts to get green/grey and in the background of the Apple logo. This seems to me that on this point on the boot screen the software really starts doing something weird. If it would be Hardware it would be at the beginning of booting too, doesn’t it?

It seems like Apple doesn't want to comment on this as it's probably a hardware issue across all iPhone 12's - if they admit it, that would hit their sales worldwide pretty bad and now - Christmas time is the best time to sell - some people would just buy competitor's phones instead.

So the best move is to stay quiet, wait for all the people to get their iPhones to secure the sale and then "maybe" mention it in January (or not).

I didn’t even mention it was faulty, I just ordered a new one and said I wanted to return the bad one. I guess it’s just an issue with the early production models, every time I ask Apple support they say they have a fix coming and to stay on the latest update but this is just not right.