iPhone 12 OLED Screen Issue

The serial numbers Starting with G,F,C are all factories and the following number is the factory number. Since production week are not a deciding factor, I am trying to find if there is a factory that produces good screens.

mine is an F2 week production 43 and is quite affected, i've just ordered a new one and ask for a refund for the pro max .. hope the new one will not have any issues...

one thing is weird, after enabling the refund process, it say's two contradictory statements, it says that i have 5 days to return it via UPS, or that i can wait till 8th of january to return it.. as the new one should get to me near the 8th of january i would love to know which info is correct ? do i have 5 days or until the 8th of January to call UPS to send it back ? now that i have the shipping label ..

if someone knows, thanks a lot.

i will post any info i'll have on the newer iPhone 12 pro max i've just ordered,

another question btw, i see some ppl are able to say their serial number even for a phone they did not get in their hands... how are you doing this ? is there an easy way to see it before u check yourself in the information page on the device ? thanks

glad you are happy with the pixel, but to my knowledge this happens with all brands, and sometimes Apple too , most of my first iPhones were perfect.. i remember only one had a light defect, and to be honest , the thing we noticed is 90% of the ppl will not ... the flickering issue is a good example, this depends on the type of display but you could notice this issue on other smartphones as well...

i mean i still trust Apple, even if i'm sending back mine and ordered a brand new one. i'm sure that if they said it can be fixed via software, it will be .. the only downside is we dunno when ...

I ended up returning mine and got my refund. l’ve just picked up my new 12 pro max from an apple store. I checked the serial no before i bought. it was starting with F2. I’ll check if the issue is still there as soon as I’m home. Fingers crossed.

After checking my behavior, I doubt it's hardware. the gray screen happens after the device post. If it's hardware, it would happen at all times. apple must be waiting for an update for the screens and HDR (supplied by the manufacturer), I also feel that they should perfect the iPhone kernel. it can also be the cause

The migration process is now done and all my data is on the new phone.

Also I realized I didn’t mention earlier. I am on iOS 14.3

I went into a dark room, and got under some blankets just to be sure. I checked it with every possible dual combination of nightshift & true tone at the brightness level of ~10% (both on, both off, Ns on Tt of, Tt on Ns off) I tested it with some black youtube videos that I’ve been using. and I also tested with the software update page in settings.

I then tried testing on these brightness levels with true tone enabled and nightshift disabled (which is my normal setting for the majority of the day)

~2%

~10%

~25%

~70%

~90%

~100%

There was no issue whatsoever. at every step of these tests I side by side compared the screen to my iPhone X as well.

Just in case people reading this have doubts about my assessment; I have been having this issue since 18th of November, and I found this thread because I noticed the issue on my phone, not the other way around. So I definitely would know if the issue was still there.

The iPhone I got today is perfectly normal and I am relieved!

Cheers!

I returned mine on 24th Dec via UPS. It was manufactured in the week 47 and it still had the screen flickering and gray glow issues. I was on my 4th unit. I think I will wait until end of January to order a new one.

My thought is, will I get worst.

At this point either they come up with

ios update soon or maybe I should forget about a new iphone

what i don’t understand why is the x not having the same issue ?

And this brings me to think it has to be hardware

but I’m no engineer

so if people getting new phone from this point on and they no longer have this issue than it is hardware

if they do have the same issue well maybe i’ll forget this year phone because patches over patches is not

a perfect oled as it should be

Well there it is folks.It’s hardware related and it’s a lottery. Merry Christmas and enjoy your faulty $1000+ phones (me included).

P.S: I really want Apple to prove me wrong in this case and fix it through software, but from the current stance it’s not that promising....

I can recall that just before iPhone 12 went in to manufacturing they had supplies issues of a display controller that provides 120Hz refresh rate.

At the very llast minute they decided to revert back to 60hz.

This just seems to have the makings of a rushed product launch.

I now call the iPhone 12 (The Churner Edition)

Just slap together previous parts ordered 1/2.55” sensors and produce a phone 😂

Sending Second time my phone to Apple repair

My apple support told be he will tried his best to exchange me the phone, first he tried to contact Apple Frace but got rejected.... secondly he convinced me to resend the phone to apple repair center at Prague and, but nope... Message from repair center - SAME AS FIRST TIME - SORRY We not able to proceed the repair request ! great! I think my apple support was tried his best i believe.

Talk to again just know to a senior Apple Support ! He told me they are aware and they cannot do anything but just ask me to wait until APPLE decided on the solution plan (either replacement or free fixing the screen whatever), but no one know when......

*i could not return my phone because I am the pre-order units so not under the holiday policy.

so I asked him am i have to stay with this issue until like after a year apple come out with solution hahaha he was silent ... and schedule me the 10th or what so ever call again.

I think that's it i am giving up to apple.

Try to hypnosis myself the screen is perfect, the screen is pretty, the screen is fabulous. Story will be ended here.

No the problem does exist, at least I don’t have flickering anymore. But the blacks glow sometimes and then when they disappear they don’t appear anymore, just randomly. At this point after exchanging my iPhone 4 times I would even settle for this. I don’t know if the software is learning or what is going on...so I don’t know how to explain this phenomenon.

This tells me they still plan on fixing it by software or the don’t know if changing the screen helps.

let’s just all calm down and wait for them to fix it. They are probably also enjoying the holidays. Just wait a few weeks or if you are able to send the phone back, opt for that.

I’m pretty sure they will fix it. Especially if they hold of exchanges or repairs. Better for the environment as well with all the replacement screens.

just my 2 cents.

My first device had green glow.

2nd device didn’t have the green glow and the panel was working perfectly fine. 1.5 days after my initial tests it started having blinking grey at pure black on <30% brightness. Honestly speaking it is annoying that we have to go through these. But I’m moving out from my place right now and I don’t have the time to deal with returns, that’s why I’ll keep this one. the blinking black is not as annoying as the green glow.

But I don’t know what gearbox is. did I miss something? is there a fix to that problem?

Whenever the brightness is below 70-80% the whole screen would have a green tone. It was most obvious on pure black test videos and pictures but it would noticeably make everything look worse than my iPhone X.

anything that’s supposed to be black would have a green glow. just like the pictures posted on the first message.