iPhone 12 OLED Screen Issue

Same problem with mine. I sent it back and here is their response:

"Your product has arrived at our repair center, but our technicians were unable to process your repair request. We will return your product to you with a letter providing you with more information. If you have any questions Regarding this letter, please feel free to contact Apple Support to see what solutions are available. Be sure to use the same repair number. We apologize for the inconvenience caused. "

Hope this is a joke !?

So I'm confusing and wanting to waste time unnecessarily according to you?

So, according to your technicians, is there no problem with this phone in terms of contrast and colors? I must be colorblind then because I myself am going to compare my phone in 3 different stores with other Iphone 12s (not pro). Even the vendors present all agreed with my observation!

It's strange though ... or contagious.

I suspect it will have no consequences for your shareholders, but you are losing an "old" customer and his entire family equipped with Apple throughout its range.

At the cost of your equipment I find that dismal. Note, on "leboncoin" it will sell very well ...

Before that I will try one last chance by turning to my operator.

Steve Jobs must be turning in his grave.

I sent twice and same letter i got from apple repair center (Prague). They said nothing is wrong with your iPhone, inspected with their so call 'tool' or software ...

I have made a lot of calls and complains but there are no use at all. They will just replied yes we are aware of this issue, and apple is investigate. My last call with apple support was very unpleasant with a guy (with very strong UK accent) told me NO, Apple will not replace or even exchange you another iPhone, even you go send again or what so ever the feedback will be the same. Please keep you phone update and ..... you are welcome to let us know if there are still appearing the issue after the update in future ...

Great then, I have gave up.

@sempai68 i think you are also from france right ?

Why you guys bring TVs in the discussion? iPhone X , iPhone XS and iPhone 11 Pro are perfect in terms of oled performance. All Samsung and other cheap phones out there with OLED perform as they should. iPhone 12 lineup it’s not on par with the other phones using oled panels.

In my case the yellower white didn’t bother me as much as the green tint flickering while displaying black content. My replacement didn’t didn’t flicker as bad as the original. Not worth $1200 so I went with iPhone 11

Yup TrueTone and Nightshift are completely useless features for me since even a blind person should be able to see how much worse it makes colors! First things I disable on the iPhone and iPad! But yeah out of the box I expect the display to be indistinguishable from perfect. At least my TV's and other displays have built-in controls to tweak the RGB levels and other colors to near perfect as you can see in pictures I posted above. The more control a display gives you the more likely it is to have terrible colors out of the box and will need a hardware calibration device to fix the colors. My Macbook Pro only has control to change brightness like on iPhone but from having tested it very accurate colors already so no need to change or tweak anything like on my other non-Apple displays! But yeah I never even bothered to hardware calibrate any of my Apple displays, until I got the iPhone 12, since colors always seemed pretty accurate to my hyper critical eyes and my testing proved as much as my charts above clearly show!

Anyways, for anyone else complaining of yellow tint do yourself a favor and disable or turn of truetone and NightShift since it makes such a dramatic change to colors like the green matrix tint my iPhone 12 had anyone except maybe colorblind people can tell something is wrong!

I leave with my final post showing how bad color accuracy goes from being near perfect on my iPad to unusable with NightShift/TrueTone on. See for yourself white becomes yellow and all grays too what looks like yellow layer above all other colors just like the green tint did on my iPhone 12!

But yeah agree shouldn't have to mess with phone out of box to get decent color except turn off truetone and nightshift. My older iPhone SE 2 does that and why I kept that one instead of newer iPhone 12, which after doing the same nowhere near acceptable colors!

The only time it’s flashing is when you watch a pure black screen. The main problem is that blacks are not displaying correctly on the iPhone 12 oled display. They look grey/greenish . See iPhone XS Max vs iPhone 12 “Pro Max”

Yes I have had 5 iPhone minis all with flashing and black pixels bit turning off. Now I will receive a 6th one(5th order) as this is a replacement. Plus apple support has extended my return period until 28th this month.

Just got my iPhone 12 Pro Max today and it’s glowing green - so annoying that I’ll have to send it back and keep waiting until they finally fix the screens.

Production date: 2020 December, week 50, factory G6 (China, Shenzhen Foxconn).

I couldn’t see the glow at first, I had to let my eyes adjust to the total darkness for 5 minutes. It’s not that bad but still when compared to my old iPhone X it’s bad, iPhone X is perfectly black.

I definitely see the green tint with my own eyes. Especially in settings in the dark- tho when pull the top of the settings bar down the top of the screen isn’t green it’s just the settings stuff. So maybe it’s software issue surely if it was hardware the top of the screen would be green even when I pull the top of the settings bar down?

Agreed.

The battery life on the iPhone 11 is very good.

Even if I get £400.00 for it before iPhone 13 release I would be happy.

This is one of the highest viewed and replied to thread on this sub forum. I am 100 percent sure that Apple would have noticed this.

Maybe everyone on this forum with the ****OLED ISSUE*** can fill out the form below:

Link: Feedback - iPhone - Apple

Feedback - iPhone - Apple

I am of the same opinion too! A friend of mine sent it to apple assistance they changed it to a regenerated one but the problem is back there! I also believe that all iphone 12 have this problem! And I also believe it's a software problem or at least I hope!

Let’s not forgot about the raised blacks issues and the flickering. I get this in a dark room when viewing a pitch black video on YouTube. The display doesn’t go off , it turns on and off aka flickers.

https://youtu.be/XIMLoLxmTDw

[Edited by Moderator]

Have the same yellow/green tint On iPhone 12mini. Went to Apple store and they ran diagnose: result = Phone is not defective, just bad luck with the panel Used??!! They use 2 manufacturers of display panels so actually they say that 2 iphones cannot be identical? I compared to 5 phones in 2 stores and all of them where fine so mine was the only bad one? Because I did not buy in apple store they wouldn’t help me out! This was in the apple store in Brussel (Europe). So far for warranty and helpfulness in that store. My 859euro down the drain cause I don’t use the phone anymore and went back to 7 plus. Great job apple.

A friend got his iPhone 12 Pro yesterday. Produced in calendar week 52. I tested it in the absolutely dark bathroom, with the boot screen and a black picture you can see that the OLED display isn't completely darken. I also had two iPhone 12 (not Pro) in my hands for the past two weeks. Both produced in week 48. Both (!) iPhone 12 were tested under the same conditions and they did not have these problems. They were completely black, regardless of the display brightness. So, can it be that the iPhone 12 has panels from other manufacturer?