iPhone 12 OLED Screen Issue

Hello. I bought two iPhone 12 and both has the same issue. In dark surrounding on any brightness lower than 90-100% screen has this ugly glowing! Black pixels are not turning off in dynamic scenes. In static scene black pixels turning off after few seconds.


My video shows it in video and in clock app.

https://youtu.be/BAWSIf2oVlE


And this is comparison by another one person who have this problem but with iPhone 12 Pro. iPhone 12 Pro vs iPhone XS screen.


That’s not normal at all. I post it to support and they said I should wait more. That’s just great...

iPhone 12, iOS 14

Posted on Nov 4, 2020 2:16 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2021 10:07 AM

SO after getting two brand new iphone 12 pro max, after ordering Like 9 models , i can confirm all fot this weird LCD like screen in pitch black room on a blakc wallappaer in full screen in photos apps ( to reproduce the issue easily ) or even by jut booting each phones out of the box in my bathroom with no lights on , ( you see this grey flicker...

I got 2 12 pro max today starting with F2 week 51 of production, like most of the ones i got , it's way better than the last one i got starting with G0... the issue is still present but barely visible specialy on one model + no yellow tint...

So i send pics to apple, and they confirmed to me THAT THEY DO NOT READ THESE FORUMS... AT ALL...

if u cant this minor issue ( in their opinion and i agree ) to be fixed , you need to call them and spend 30 min or 1 hour max with tech support and explain them all of this.. issue is software cos it never happen with brigthness at 100% and when the phone boot at first, the screen is perfect , you see the apple logo and then the grey flicker comes for a few seconds, it means that so cores components that initialize when booting up like all the sensor in the notch must be causing a little software bug that most ppl do not see.

they do have enough reports of this specific issue.. if all the people here were to call them maybe they'll will really look into the issue.. i've send pictures to them, spent some time with them, and it's the only solution for a fix to be coming ASAP.

hope most of you will calll them . otherwise they may fix it when 13 is released..

1,490 replies

Jan 8, 2021 4:29 AM in response to amabile288

This is such a joke, i dont know why but i am still trying. i am on my 7th iphone 12 mini now which will arrive on monday. The current one that i got has the best out of the 6 i have had. The blacks glow only below 50 percent but then go off after a second or so, only between 0 and 8 percent the glow although very little remains. I am so obsessed with getting a good device, and why not? I paid for it and apple must deliver. I am beginning to see even a slight glow and i have not come across any good panels yet. So i hope this “good panel” myth is busted, i still check it meticulously to the level of obsession, so even though the last one i had almost no glow, the almost was not good enough for me. I expect and deserve to get a great device and so should all of you. As it is Apple is charging us a premium.

Jan 8, 2021 4:51 AM in response to MichaelVC

perfect whites are another matter, but black pixels not turning off is a blunder for an Oled display. So the ones that you checked in the stores may have had the defect with Oled, i would much prefer a yellow screen compared to Oleds not turning black at this point, because atleast you can add a filter to the screen and adjust the whites to look more white.I would urge all the people who have perfect screens to please post the first 4 numbers of your iphone minis so that we can narrow down on the versions that we receive.

Jan 8, 2021 7:40 AM in response to amabile288

I’ve also thought that, but there’re numerous amount of people who claim that they don’t have flickering/green flashing after a few replacement. Don’t see any reason not to believe them. I believe this is a hardware issue and it can’t be fixed by a software. You can’t refund your phone either as Apple still officially won’t acknowledge this issue. And we’re stuck in this loop.

Jan 8, 2021 12:59 PM in response to ifromduluth

Ironically Tim Cook said something similar 7 years ago why OLED not good enough for iPhone DOH!

Tim Cook says you can't trust the color accuracy of OLED displays, and he touts the Retina Display as a superior experience

"What Apple does is sweat every little detail," he said. "We want the best display, and I think we got it."

Anyways, if you don't notice issues with your iPhone 12 don't go looking for them because you will as this very long thread shows!

Returned my iPhone 12 and still waiting on refund. This is why I don't recommend returning iPhone unless you absolutely have to since in California anyways cannot return in Apple store so have to mail it back and wait up to 5 days to get refund whereas in store get it right away!

I might try iPhone 12 again when store open back up so I can try to get better display than I had if iPhone 13 doesn't come out before then. Not worth the hassle at the moment :( Hoping my iPhone 12 display was just a bad batch but can't afford to play panel lottery until pandemic over :( Compared my iPhone 12 mini to a iPhone 12 max and display looked way better and had actual whites like current iPhone SE so maybe they got lucky and got one of the good displays or maybe like someone said more QA or better panels used on the highest cost iPhone 12 max?

Really missing the camera of the iPhone 12 was best I ever used on camera phone that was for sure! I notice how much slower autofocus on iPhone SE2 I'm currently using in comparison not to mention way worse picture and video quality :(



Jan 9, 2021 1:59 AM in response to sagargrandhi

wouah never seen it so bad... im complaining for mine just because it had a yellowish tint out of box that i color corrected with color pickers, and when in pitch black room the screen will be visible even with a pure black picture, the OLED light doesn't turn off... i've ask for a return, and i will get two new iPhone 12 pro max monday so i will be able to tell you if one of both even are perfect...

Jan 9, 2021 9:38 AM in response to ExploRichie

Hey all, iPhone 12 in hand here. I dunno if it qualifies to be posted here, because I don't have a green or yellow tint, no colour inaccuracies, but I noticed some illumination when in certain apps. For example when watching a YouTube video in landscape and changing volume, when the little volume bar appears I get white illumination from end to end on my screen, not the whole screen but like a finger wide around the volume bar. I'm posting mainly to give hope, because imo it's a software issue. I tried recording a full black video to recreate the problem, but it doesn't happen . Volume bar shows, but no glowing illumination. Hope it gets fixed and everyone gets to enjoy a true oled experience.

Jan 10, 2021 2:39 AM in response to m4x1k

I returned my phone after waiting for an update for almost 2 months. While returning, I tried my best to explain the genius guy that this issue (raised blacks and flickering) affects a lot of phones in iPhone 12 series. I was expecting him to propagate this information to other guys.

This morning I received my return receipt and the reason of return is “customer changed his mind”. This is horrible. Never seen apple’s approach being so casual.

Jan 10, 2021 8:32 AM in response to cristianro

  1. iPhone 12 Pro

S/N: DNPDF...

Week: 37

issue: Green tint, raised blacks


2. iPhone 12 Pro

S/N: DNPDN...

Week: 44

issue: raised blacks


3. iPhone 12 Pro

S/N: DNPDN...

Week: 45

issue: raised blacks, green tint


4. iPhone 12 Pro

S/N: F17DT...

Week: 49

issue: to be tested next week...



Good iPhone 12 with no raised blacks, no green tint, no yellow tint from friend:

S/N: FFXDQ...

Week: 47

issue: none!


Jan 11, 2021 1:21 AM in response to cristianro

Yesterday I called Customer Service to check whether they knew anything new and could at least give us hope, but I can tell you that nobody of them, not even the Tier 2 technicians, are well-informed about the issue. He started to tell me obvious things and it sounded like I was the expert and he was the customer seeking for help.

I do expect no fix with the software upgrade rolling out tomorrow and Apple is definitely playing dumb.

Also, he said it is not the end of the world because it doesn’t prevent us from using the phone on a daily basis. It’s unbelievable.

Jan 11, 2021 4:53 AM in response to AlexQ1986

You know what? Mine is a replacement unit (I got it serviced on December 9th but it was just a useless waste of time).

At first I thought the screen was better as the black weren’t as raised (only slightly) and the green tint was pretty much non-existent.

And here comes the unpleasant surprise: in the span of 3-4 weeks the issue got worse and the green tint came back.

I think that something may or may not have interfered with my backup and I’m now back to the day when I decided to ask for a replacement. This makes me think that it’s software-related to some extent.

Jan 11, 2021 6:13 AM in response to ifromduluth

Here is the comparison between my 3. iPhone 12 Pro (right) and my 4. iPhone 12 Pro (left).

The new one is better in the left 2/3 of the display, but has a big green tint stripe at the right side of the display. So in summary I think the new one is worse.


I will return the new one to Apple, because a display with some good and some bad areas is more worse than an display where the hole display has a green tint. Or what do you think?


Jan 11, 2021 3:23 PM in response to amabile288

You are far from the only one!! Same here, flickering blacks when watching YouTube, quite annoying especially with videos about space where the problem is far from subtle. When booting up, the Apple logo looks great with pure black for about 10 seconds, then the greenish background follows.

My Device: says production date (11/16) is 3 days after I bought it! Which is incorrect. I bought mine the day of the release (11/13) WTF??

F2 - China/Foxconn/Zhengzhou production week 45 ish?


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iPhone 12 OLED Screen Issue

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