iPhone 12 OLED Screen Issue

Hello. I bought two iPhone 12 and both has the same issue. In dark surrounding on any brightness lower than 90-100% screen has this ugly glowing! Black pixels are not turning off in dynamic scenes. In static scene black pixels turning off after few seconds.


My video shows it in video and in clock app.

https://youtu.be/BAWSIf2oVlE


And this is comparison by another one person who have this problem but with iPhone 12 Pro. iPhone 12 Pro vs iPhone XS screen.


That’s not normal at all. I post it to support and they said I should wait more. That’s just great...

iPhone 12, iOS 14

Posted on Nov 4, 2020 2:16 PM

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Posted on Feb 9, 2021 10:07 AM

SO after getting two brand new iphone 12 pro max, after ordering Like 9 models , i can confirm all fot this weird LCD like screen in pitch black room on a blakc wallappaer in full screen in photos apps ( to reproduce the issue easily ) or even by jut booting each phones out of the box in my bathroom with no lights on , ( you see this grey flicker...

I got 2 12 pro max today starting with F2 week 51 of production, like most of the ones i got , it's way better than the last one i got starting with G0... the issue is still present but barely visible specialy on one model + no yellow tint...

So i send pics to apple, and they confirmed to me THAT THEY DO NOT READ THESE FORUMS... AT ALL...

if u cant this minor issue ( in their opinion and i agree ) to be fixed , you need to call them and spend 30 min or 1 hour max with tech support and explain them all of this.. issue is software cos it never happen with brigthness at 100% and when the phone boot at first, the screen is perfect , you see the apple logo and then the grey flicker comes for a few seconds, it means that so cores components that initialize when booting up like all the sensor in the notch must be causing a little software bug that most ppl do not see.

they do have enough reports of this specific issue.. if all the people here were to call them maybe they'll will really look into the issue.. i've send pictures to them, spent some time with them, and it's the only solution for a fix to be coming ASAP.

hope most of you will calll them . otherwise they may fix it when 13 is released..

1,490 replies

Feb 24, 2021 10:13 PM in response to marcpodi

Same as mine, I tested they tried hard to fix the issue but unfortunately it still there…. Playing YouTube with flickering on the dark background like crazy (I think it get worst on mine) , still raise black on the black background (when preview image or in the apps). Btw, in clock apps they fixed hahahaa. The background show pure black 🤪

Mar 1, 2021 7:24 AM in response to hectorgoan

What seems a little strange to me is this: How did you even show them / make them see raised blacks in the store by daylight for them to offer you a screen replacement? I also have raised blacks but I could never demonstrate this to anyone if we weren’t in a PITCH black room and at least gave our eyes a minute to adjust.


Same goes for the YT Video. If I’d record a video under the same circumstances you wouldn’t see any issues, just “perfect” blacks like in your video. BUT if I go pitch black with only black as background (no other bright elements on the display) you’ll see a slight glowing grey in the background.


Sorry for being suspicious but we had so many people lately who came back after a swap or repair who thought it was fixed for them only to discover a few days later after closer inspection that it’s still there. The only thing I read so far that really seems to be a good indicator of really being unaffected by the raised blacks issue is having a LG panel.


Maybe you can elaborate on that a little more. Thank’s for keeping us updated! :)

Mar 1, 2021 1:47 PM in response to PrakashParis

I’ve been using my new 12 Pro Max for 4 days already and the issue hasn’t appeared.

The display is 100% perfect under every condition and test. Pitch black room no raised blacks, no green or gray tint and 0 flickering in Youtube videos at all brightness settings.


I know how the issue looks like because I had it on my 12 Pro which I sold about a month ago.


My 12 Pro was on 14.4 and my Pro Max is on 14.4 also but does not have the issue. I guess its hardware, how can one phone running the same software with the same display show different behaviours?

Apr 27, 2021 12:56 AM in response to RX-78

Yup the Green tint issue hasn’t gone yet, It’s actually has become better and worst at the same time, like I keep a black screen as my BG for my lockscreen and as I swipe up to unlock, I see a weird pattern believe it for not but I guess the green tint issue has become better for video watching and I wont say It’s fixed cause I did notice green tinting on few videos.

May 8, 2021 6:49 PM in response to dmytro_honchar

Yes my 12PM had this issue. This year there are many problems with iphone 12 series

  1. Green tint
  2. Dim glow
  3. flickering of camera 4k 60fps
  4. Red Ghosting while scrolling

these are the issues I had with my 12PM. My xs max did not had any of these issues. Regret selling xs max. I sold my 12PM i am happy with my decision because I can’t live with these issue after paying 1400$ Shame on you apple.

Jul 12, 2021 12:03 AM in response to m4x1k

It’s now July 2021 and it takes three to eight seconds depending on what’s on screen for the black pixels to change to completely off instead of a very faint green. It’s *just* noticeable enough to bother me, looks like an LCD rather than an OLED but then why did I buy an iPhone 12 and not an iPhone 11? iOS 14.6. Not a good first impression on a new iPhone user, Apple!

Sep 15, 2021 4:58 AM in response to m4x1k

Well, I have a close problem of this, my oled pixels don’t turn off when it should be, like, I am watching a movie, the borders is dark like oled but when I touch the screen it turn on, and the hole black scene turn on too, and if im watching a YouTube thing and there is a black scene it shows like oled but if the hole scene is black, otherwise it turn on the black of the movie, and if I put the brightness on 67 or higher it shows like oled, but there is a catch, if I am on clock, settings , or another app that have the black part, it have a delay to the pixel be back as it should, like: open shortcuts, then wait 10 seconds, swipe up to go back to home, but you are on a gray background, or you are on App Library, you will see the shortcuts background, if it is closed, But the pixels

are “opening “ again because of the delay.

search on YouTube about iPhone 12 burn in, this is what is happening on my iPhone when it is on oled mode, but this is happening since I activated the iPhone, I searched a repair here on Brazil on a certificated store, and they sad that it is NORMAL, NORMAL, I’m upset with it ;-;, if you can help me I would be proud.

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iPhone 12 OLED Screen Issue

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