iPhone 12 OLED Screen Issue

I don’t think it’s a lottery. All iPhones are affected. Sucks that Apple won’t come out with a statement, probably they don’t want people to return or replace phones. I’m sure they know about the issue , they just don’t give 2 cents as of right now!!!

Of course Apple knows that 99% of all iphone 12’s screens are faulty but December is the best time of the year to make money, so they’re not going to announce anything as that would put people off buying.

haha yes i thought so :p.

They keep telling me no, their "technician" said everything is in good condition and can't do anything for me LOL. When i request to ask them for testing in dark they said no, the diagnosis tools said everthing is okay even i show him the picture i took, They said it can be photo from others .....

Why i should bring a new phone to fix if there is no problem ... Make no sense at all !!! and i took a half day rest to just send the phone to genuis bar !

And ask me to be patient for software update.. they could not do anything.

Okay get the udpates back from the Apple repair Center !

Your product has arrived at our repair center, but our technicians were unable to process your repair request. We will return your product to you with a letter providing you with more information. If you have any questions regarding this letter, please feel free to contact Apple Support to see what solutions are available to you.

Great ... and i contacted apple support again and the support told me when i get the device tomorow... please test again (im sure it will be the issue there), then I will need to contact them again and then they will address me to a senior engineer ..... I already done this for a month and problem is not solve yet .... **** with this drama.

I don’t believe there is a phone out there that doesn’t have this issues. At first i stated I don’t have the issue, but looking better I realized that I am affected too. Guess on Jan 8th I’ll be $1200 richer.

Oh yea that’s crazy as far as I can tell my test for that is if I can’t see the notch on YouTube and so far it’s passing that test so I may not have the raised blacks then but I definitely have the tint. Flickering too but it’s only the boot up screen that I notice it other than that it’s been fine.

More than a month without improvement...What can be done to get apple to do something about this problem? Concerning the problem of touch screen on the iphone 12 mini they did not take so long. It’s a major problem they can’t ignore it anymore.

That’s why I talked about priorities in the end of the message. To me, that is not my priority. I will rather wait for them to fix the issue rather than going back and forth to Genius bar and restoring software over and over and over. If they don’t address the issue for a considerable amount of time that I have hoped for, then I’ll call their support again for an update.

Again, this is how I want to handle the issue myself.

My brother received his iPhone 12 Pro 256 GB yesterday and it does not have this issue. I’ve compared his phone with mine and he does not have the raised blacks. And believe me, I know how to spot the problem.

I took my iPhone to review and Apple did not take responsibility. The technician told me that he had a chat with Apple and that the device worked well, that there was nothing to repair and that he waited for the following software updates. But we all know that if it's a fault and yet Apple does the one that doesn't know what they're talking about...

The only reason why Apple is telling customers to wait for an update is to get them out of the return policy period. Obviously, during the Christmas season, the demand is high. So, if they accept this issue, the return rate will reach unmanageable levels. Once the return allowed period is over, Apple will make the process difficult for the customer to repair their devices under warranty. But believe me, they know about it, and they will deny the issue at all costs.

I doubt this situation will reach the level of a class-action lawsuit. The general population will not notice this or will not care about it. Also, there is no statistical evidence yet of the number of phones with this issue. For example, my wife didn't see any problem with it until I compare it with my iPhone X, and like her are a lot.

Unfortunately, this is true, some people don't notice the problem and we don't know how many iPhones are affected. I had an iPhone X before and I am a little disappointed with the 12 which nevertheless has many qualities.

Yea no worry I have all the copies of chat history and record :) so everything can be trace. Already scheduled a call with Apple customer service later in the afternoon.

But I think this is peanut for Apple as they used to get sued here in Europe each year 😅 for some acts/ fraud statement.

no issue completely black

no flicker or anything

but still if booting shows green for a few seconds and it’s soule not meaning it’s considered a faulty unit at this price in Canada I want a non defective phone

btw ordered this online can it be return in store ?