iPhone 12 OLED Screen Issue

Hello. I bought two iPhone 12 and both has the same issue. In dark surrounding on any brightness lower than 90-100% screen has this ugly glowing! Black pixels are not turning off in dynamic scenes. In static scene black pixels turning off after few seconds.


My video shows it in video and in clock app.

https://youtu.be/BAWSIf2oVlE


And this is comparison by another one person who have this problem but with iPhone 12 Pro. iPhone 12 Pro vs iPhone XS screen.


That’s not normal at all. I post it to support and they said I should wait more. That’s just great...

iPhone 12, iOS 14

Posted on Nov 4, 2020 2:16 PM

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Posted on Feb 9, 2021 10:07 AM

SO after getting two brand new iphone 12 pro max, after ordering Like 9 models , i can confirm all fot this weird LCD like screen in pitch black room on a blakc wallappaer in full screen in photos apps ( to reproduce the issue easily ) or even by jut booting each phones out of the box in my bathroom with no lights on , ( you see this grey flicker...

I got 2 12 pro max today starting with F2 week 51 of production, like most of the ones i got , it's way better than the last one i got starting with G0... the issue is still present but barely visible specialy on one model + no yellow tint...

So i send pics to apple, and they confirmed to me THAT THEY DO NOT READ THESE FORUMS... AT ALL...

if u cant this minor issue ( in their opinion and i agree ) to be fixed , you need to call them and spend 30 min or 1 hour max with tech support and explain them all of this.. issue is software cos it never happen with brigthness at 100% and when the phone boot at first, the screen is perfect , you see the apple logo and then the grey flicker comes for a few seconds, it means that so cores components that initialize when booting up like all the sensor in the notch must be causing a little software bug that most ppl do not see.

they do have enough reports of this specific issue.. if all the people here were to call them maybe they'll will really look into the issue.. i've send pictures to them, spent some time with them, and it's the only solution for a fix to be coming ASAP.

hope most of you will calll them . otherwise they may fix it when 13 is released..

1,490 replies

Dec 28, 2020 6:21 AM in response to Jaggercobweb

Hardware or software... doesn’t matter to me. Apple it’s taking way to long to fix it and that’s why I’m returning this $1200 phone. If I want LCD panel I will go with iPhone 11 and it’s half the price. A14 it’s not very impressive anyway! Who care about 1 second performance over the last year . Too bad I sold my iPhone X . That phone with a new battery it’s a beast

Dec 29, 2020 2:04 PM in response to cristianro

Maybe your screen doesn’t turn completely black at full brightness, but mine does. I test it in a completely dark room using a 100% black picture at the exact same resolution as the display.


I do expect a flawless product for my $1299, so I understand if people are upset. However, I’m free to choose to not be upset about it.


It doesn’t mean Apple is going to get away with this forever though. I preordered this 12 Pro so Apple got my money early, but next year I’ll wait until the first users have a chance to look at it closely. Their revenue from me will be delayed by a couple of months. If I don’t like what I hear, I may skip the 2021 iPhone, just like I skipped the X and Xs.

Dec 31, 2020 9:48 AM in response to m4x1k

Same problem with mine. I sent it back and here is their response:

"Your product has arrived at our repair center, but our technicians were unable to process your repair request. We will return your product to you with a letter providing you with more information. If you have any questions Regarding this letter, please feel free to contact Apple Support to see what solutions are available. Be sure to use the same repair number. We apologize for the inconvenience caused. "

Hope this is a joke !?


So I'm confusing and wanting to waste time unnecessarily according to you?


So, according to your technicians, is there no problem with this phone in terms of contrast and colors? I must be colorblind then because I myself am going to compare my phone in 3 different stores with other Iphone 12s (not pro). Even the vendors present all agreed with my observation!

It's strange though ... or contagious.


I suspect it will have no consequences for your shareholders, but you are losing an "old" customer and his entire family equipped with Apple throughout its range.


At the cost of your equipment I find that dismal. Note, on "leboncoin" it will sell very well ...


Before that I will try one last chance by turning to my operator.


Steve Jobs must be turning in his grave.

Dec 31, 2020 4:02 PM in response to 3lMghraby

Yeah man... I’m starting to think the same. If they wont fix this in January im selling this crap, and yes I will probably lose like 100-200 Euros but why the **** should I live with a crappy display like this? I wont even bother to send it to the repair center because the response will be “everything is fine with your phone”.

Even the cheapest phones with OLED displays can deliver proper blacks. I owned many devices in the past but never experienced such issues. This is ridiculous few months have passed already since the issue appeared and company like Apple dont ever care about it. They have 0 interest in the customer the most important thing is to get the money.. 1200 Euro phone looks worse than some 100 Euro phones with LCD displays...

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iPhone 12 OLED Screen Issue

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