iPhone 12 OLED Screen Issue

Hello. I bought two iPhone 12 and both has the same issue. In dark surrounding on any brightness lower than 90-100% screen has this ugly glowing! Black pixels are not turning off in dynamic scenes. In static scene black pixels turning off after few seconds.


My video shows it in video and in clock app.

https://youtu.be/BAWSIf2oVlE


And this is comparison by another one person who have this problem but with iPhone 12 Pro. iPhone 12 Pro vs iPhone XS screen.


That’s not normal at all. I post it to support and they said I should wait more. That’s just great...

iPhone 12, iOS 14

Posted on Nov 4, 2020 2:16 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2021 10:07 AM

SO after getting two brand new iphone 12 pro max, after ordering Like 9 models , i can confirm all fot this weird LCD like screen in pitch black room on a blakc wallappaer in full screen in photos apps ( to reproduce the issue easily ) or even by jut booting each phones out of the box in my bathroom with no lights on , ( you see this grey flicker...

I got 2 12 pro max today starting with F2 week 51 of production, like most of the ones i got , it's way better than the last one i got starting with G0... the issue is still present but barely visible specialy on one model + no yellow tint...

So i send pics to apple, and they confirmed to me THAT THEY DO NOT READ THESE FORUMS... AT ALL...

if u cant this minor issue ( in their opinion and i agree ) to be fixed , you need to call them and spend 30 min or 1 hour max with tech support and explain them all of this.. issue is software cos it never happen with brigthness at 100% and when the phone boot at first, the screen is perfect , you see the apple logo and then the grey flicker comes for a few seconds, it means that so cores components that initialize when booting up like all the sensor in the notch must be causing a little software bug that most ppl do not see.

they do have enough reports of this specific issue.. if all the people here were to call them maybe they'll will really look into the issue.. i've send pictures to them, spent some time with them, and it's the only solution for a fix to be coming ASAP.

hope most of you will calll them . otherwise they may fix it when 13 is released..

1,490 replies

Feb 21, 2021 6:24 PM in response to marcpodi

okay so apple sent me a mail after i posted just regular talk without being offesnive .. so i do not get why ,

but to recap what i was saying, i would never had ordered so much iphones since it's release day one, if Apple Aknowledged the issue and made an open letter about it, but when reading threads or videos on youtube some testify that they do not have the issue, so each time i ordered one, i was hoping to get a perfect unit.

If Apple would have been release an open letter near the end of november saying yup there is a issue in some iphones 12 display and we will fix it . i would have never done that..

Feb 22, 2021 2:21 AM in response to marcpodi

@PrakashParis

I think it is because of just my theroy abnout different displays quality being assembled depending on the color on the pro max.. maybe it souded like a weird theory, but i was just curious cos i'm pretty positive most of us have a blue pro or pro max iphone..


they just said this

We removed your post "iPhone 12 OLED Screen Issue" because it was speculative. We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community.


@marcpodi

i didn't had the idea to take a screenshot on the halo effect when changing volume on youtube, but it is buggy it flickers, and to be honest i think we all agree it's more annoying than pleasing to the eyes...




Feb 23, 2021 7:48 AM in response to Josiahcm

Yup, this is how I see it too. The problem is still there but kinda very low but still noticeable. I actually thought it was already fixed but then I saw it again but in very very faint glow. It seems they trying to hide it rather than fix it.


Now I reported it again to Apple Support. They will call me in a few mins or so. I asked them to replace my screen protector since they never fix it in the first place. See where it'll end up.

Mar 2, 2021 4:21 AM in response to s0nix13

@s0nix13

Thx alot , that's reasuring, can u tell us in which country u live and what are the first 2 digits of the serial number ? is it an F2, FZ, G0 , cos each time i see somone who say's he or she got a perfect one, i'm temped to return back both iphone 12 pro max i have left and order my 11th and 12th ones..

can u please tell us the production week u see after entering the seiral n° here :

http://www.chipmunk.nl/klantenservice/applemodel.html

cos maybe yours was made in 2021... i dunno... but i'm very interested by what your next post will tell us xD

Mar 20, 2021 5:34 AM in response to s0nix13

i dunno if I have to thank u or not, lol I’m tempted now to order two others 12 pro max to see if I get lucky and get one made in 2021 , so maybe Apple fixed the issue on their latest batch , the issue is even if I order 2 or 4 iPhones now I may get phones made in December ….. that’s a real bummer cos I’m tired of ordering and sending back phones. I will wait until the 9th of March to see if iOS get updated and all issues are fixed cos I have until this date to return both phones and ask for a refund.

at least we learned something interesting today , that the German website can tell us if the production week was in 2021… cos I started to have doubt about this

thanks again for helping us solve the puzzle


[Edited by Moderator]

Mar 5, 2021 6:23 AM in response to GobiTodic

honestly, now I am unsure how much correct are the sites that show the manufacturing date , display type , quality etc .

someone here mentioned that last week they recieved an iPhone 12 Pro Max from week 48, whereas their earlier iPhone 12 Pro Max was from week 51/52!🙂 not sure how much accurate are these sites that predict manufacturing dates , display types etc !

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iPhone 12 OLED Screen Issue

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