Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 OLED Screen Issue

Hello. I bought two iPhone 12 and both has the same issue. In dark surrounding on any brightness lower than 90-100% screen has this ugly glowing! Black pixels are not turning off in dynamic scenes. In static scene black pixels turning off after few seconds.


My video shows it in video and in clock app.

https://youtu.be/BAWSIf2oVlE


And this is comparison by another one person who have this problem but with iPhone 12 Pro. iPhone 12 Pro vs iPhone XS screen.


That’s not normal at all. I post it to support and they said I should wait more. That’s just great...

iPhone 12, iOS 14

Posted on Nov 4, 2020 2:16 PM

Reply
Question marked as Best reply

Posted on Nov 5, 2020 11:23 PM

Lots of people in Korea have this problem too, I just hope that it can be solved by software update.

When I boot up my iphone 12pro, and when I watch dark video especially including black color, the OLED doesn't show me the complete black color. I really hope that it is just a software bug and can be fixed by software update.

1,490 replies

Jan 26, 2021 6:38 PM in response to AlexQ1986

After sending back 3 iphone 12 pro max to apple...

I got one left and a new one arrived today cos the 4th one was the worst , ( the first 3 started with F2 and only had a gray tint that looks more of a green tint on photos.. but interestingly enough the last two i got, including the one i got today started with a G0 serial and both have a red tint, and thank god the one i had today i bereable, but i wanted to show you the difference between the 2 G0 models...

1st picture is on a black picture in photos app ( but it's the same results in other apps like google photos... ) with 20 % to 30 brigtness...


you can see on the pics a green tint but with my eye i saw more a gray one.. and the second pic is at 0% brightness that's were i saw this weird red tint for the first time on both of this models... some say serial number doesn't say much, but the first 3 i got started with F2 and never had this red tint at all...

here are the pic of the one i'm sending back to apple


And here are the pics of the one i've decided to keep cos i'm tired of making orders and get refunded , cos i'm pretty sure it is software as this issue cannot be reproduced on the models i had at max brightness...



Jan 27, 2021 5:36 PM in response to m4x1k

Hey, late to the party. Just discovered this issue with my Lock screen.


First photo is how it should look all the time, how it loked on X, and how it looks on 12 the first half-a-second upon waking.



The second photo is how it looks when the bug kicks in.



No settings, switch-offs, locks or unlocks affect this behavior.


In YouTube videos OLED works properly. But in any system app in Night Mode I can easily notice where the screen ends and the edge begins - there pixels aren't completely off.

Jan 30, 2021 8:11 PM in response to m4x1k

I have worked out a solution for screen flickering when brightness <90% on IOS black wallpaper or any video black edge.


go to settings - accessibility - Display&Text size and turn off the auto brightness.


I feel it’s a bug from IOS but there is a possibility that light sensor is not working properly.


See the image,the difference when auto brightness on and off

Feb 1, 2021 7:32 AM in response to m4x1k

Lol, I started this thread 4 months ago and Apple is just passed this issue as a feature as always. Today my friend showed me Samsung Galaxy A51 (230$ Vs 1000$ lol) and it has perfect black oled screen... Also I noticed it has time always ON on display — because THAT’s how normal oled should work. And Apple’s iPhone 12 is just has really cheap oled panels. I don’t even need a fix anymore, I’m just using this broken phone while I’m trying to sell it. Shame on you Apple for cheating on your customers.

Feb 5, 2021 11:43 AM in response to lorenzobezzetto

The latest batch seems to be fine. No raised blacks in videos, no flickering in videos. Displays true blacks at all brightness levels.

There seems to be only one issue with the YouTube App and the volume icons . If you a play a video with a black /dark background, and try to adjust the volume, you get a kind of glow only on the side of the volume icon.

If you switch the orientation, the glow also switches to where the volume icon is displayed. Again only on YouTube and in landscape orientation. I checked with iPhone SE, it also has the same issue. Don't have another oled phone to check the behaviour.

The photo will brighten the glow, but will give you an idea about what I am referring to.

Feb 10, 2021 10:42 PM in response to jologames

Going to definitely wait for iPhone 13 or maybe get a Pixel 4a until then since seems screen quality took major hit with the iPhone 12, guessing cause of pandemic, which is causing issue that started this thread.

Looks like the iPhone XS is the best phone screen Apple ever made infinite OLED contrast with excellent color accuracy and excellent gray scale which you need for color accuracy so make sense! So if you got an XS I"d hold on to it or even an iPhone 11 since it is almost as good. Also, the iPhone SE 2020 which I went back to is right behind the XS and the iPhone 11 so will also be happy with the screen quality and not have or see the issues in this long thread!

Sad that even the old iPhone 6s colors are more accurate than the iPhone 12 which is totally unacceptable!

You would think it'd be at least as good or better than the previous iPhone but it's obvious from these numbers that there are major quality issues with where Apple is getting their phone OLED panels compared to the XS since the XS is proof that you can have a perfect OLED that is as good or better than older LCD tech like in iPhone 6s!

That's also why you don't want to compare your iPhone 12 next to an XS because as we have seen in pics others have posted here you'll see how much worse the iPhone 12 is and notice the green tints the darker the screen gets since greyscale is so bad on the iPhone 12 in comparison!



https://www.phonearena.com/reviews/samsung-galaxy-s21-vs-apple-iphone-12-pro_id4915#


Feb 16, 2021 4:04 PM in response to reynard273

Everyone is talking about how their phone’s green tint on pure black display/image is now fixed. But how about on grey display/image? Could someone confirm here if the 14,5 B2 fixed green tint on grey images?


I do not plan installing bet@ softw&re because I don’t want to risk my main phone.


Mine’s good and no green tint at pure black images at all, but when it goes to dark greys, that’s where it goes when green tint is very noticeable yikes

Feb 18, 2021 1:28 AM in response to angealexiel

Guys, let's wait for the final iOS 14.5 version! We have now the confirmation that Apple is aware of the issue and is really working on it. I think it's not very trivial, because they have to correct several different displays-batches and suppliers and all display have to look good after a new software-based calibration. (Not that they have before green tint and after iOS 14.5 for example a blue tint or red tint).


For my two devices with G9P OLED-panel the Beta 2 of iOS 14.5 works perfect! I have no flickering in YouTube or other Movies with black content and no raised blacks in photos or my "AtomUhr"-App or the settings!


Here you can see the "AtomUhr" App under iOS 14.4:



And here you see the same "AtomUhr" App under iOS 14.5 Beta 2:


Apr 5, 2021 1:16 AM in response to m4x1k

So I got a 12 pro max 256 and the Apple logo would flicker on for less than a second then turn off..... and when using the phone in my bedroom at night at lowest brightness the grey tiles on dark mode appear to be a blue color my iPad isn’t the best in low light so anyway I returned the graphite 256 max and went to Apple and got the same thing in gold.... this one is even more blue.... at least the Apple logo doesn’t flicker.... but the blue is worse and yes I did a software recovery on the Apple logo flicker device and it still flickered afterwards. I’m glad I got Apple care but I’m noticing these things very early. If the Apple store was closer I’d be there every day which is very unfortunate Sad part is when my phone is on lowest brightness both pictures look the same....

Apr 7, 2021 10:01 AM in response to PrakashParis

I’m not trying to say that it’s only that issue that makes me want it replaced. I just have felt that this display panel has not been a good one. When booting the phone the Apple logo helps show the spread of light where other OLEDs don’t seem to be like that. Possibly the screen protector I got from apple? But it shouldn’t be? I was updating to a _”Goldfish”_ version of iOS (can’t say the word here or will be removed) helped the logo to stay on longer to show the issue

iPhone 12 OLED Screen Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.