iPhone 12 OLED Screen Issue

right with eyes you see almost a grey glowing. Only camera shows the glowing effect as green.

Ot is terrible how much communities report the same and no one of those who has exchanged his phone, still have the same issue. No one could say, yea after switch to an other 12 pro the issue is away.

The possibility that I get a 12 max , next Saturday, without the error is getting less and less. ☹️

I'm surprised that no tech vlogs published this issue yet. Are they being controlled not to? Or just afraid they will lose something? I hope jerryrig or EAP picks up and make a video out of this. They should test it other than those useless drop tests.

It would be really great when a popular with many followers would confirm and published the video.

What are 100 or 1000 complained customers/users for Apple, maybe only a statistic number like 0,0xxx%. Also to less to fix as fail solution, because they do not see it as an issue. Seems to be a normal fluctuations.

So i have the same problem. Everything below max brightness and i get a grayish black or the screen ist flickering (gray to black).

Today i installed the iOS Beta 14.3 and did some testing. I went to a complete black room and watched a black screen YouTube video. For comparison i watched the same video on my Pixel 3 XL (always perfectly black black).

iOS 14.3 didnt solve the problem. But it got a bit better (at least with minimum brightness i get a black screen now instead of a gray screen in iOS 14.2, but thats it).

I found out with auto brightness the problem ist much worse. So i think its software related?

Auto brightness off:

Grayish black/flickering screen at brightness level 10-60%

Auto brightness on:

Grayish black/flickering screen at brightness level 1-99% (everything which ist not minimum or maximum brightness)

With flickering screen i mean that on a complete black video, it shows gray then black and so forth. As if the Pixels dont know they can stay black.

Interesting, I still experienced the issue when I upgraded to iOS 14.3 beta, pretty much no difference. I had many calls with Apple Support and they have no idea what’s going on, but got a Genius Bar appointment scheduled for tomorrow, so let’s see if the engineers know anything (I’m assuming not). It would be somewhat tolerable if it was only in static applications like photos and clock, but the fact that YouTube videos in 16:9 flicker quite severely is definitely not okay.

Agree! There is already a Chinese YouTube posted video and gained more than hundred thousands views on YouTube and five hundred thousand views on Chinese video platform. However, I haven’t seen any top English YouTuber say something. I really don’t know why or that’s something we all know but don’t say.

It reports the same flickering issue. He compared it to his old iPhone 11 Pro Max. The iPhone 12 shows very clear green flickering. And it’s unclear if it’s a hardware issue and software issue. In the top comments from of video, it seems some South Korea media reports that Apple is aware of this and started investigation last week. But not clear result at this time stage.

So someone mentioned this and it helps. Turn your auto brightness off, it causes the grey screen/flicking to only appear under around 70% brightness. With the setting on, I would notice the flickering around 90% or below. This seems more like a software bug.

Went to the Genius Bar today and they again have no clue what’s going on, hard to replicate the effect aswell for them in store but all the did was DFU restore my phone to 14.2, which even he said would probably do nothing as I had already did a restore yesterday. By the looks off all the iPhones in store it looks like all iPhones 12s have got this issue, so I’m thinking again its maybe a software issue. I got another appointment on Thursday so let’s see what happens

Normally when iPhones have had an issue with faulty hardware it’s been contained to one specific models and only a handful of cases, this just seems way too widespread to be a hardware issue but hopefully it is a software issue and we all don’t have to hand in our iPhones in.

For the time being just thinking to keep reporting on it and hope it gains some traction in the iPhone community to increase the sample size to see whether it’s only our devices or all iPhone 12s

Update: Just did a jitter test (moving up and down in settings ) on my old iPhone X and found a lot of purple smearing (between the grey and black portions of settings) on low brightness (less than 90%). While at 100% you can see no smearing.

On iPhone 12 pro max however lower brightness you can see no smearing, and same with max brightness. It could be a software technique which was not implemented correctly to prevent smearing, like was previously said in a previous reply. Though I need a iPhone 11 model to test my theory

Also I’m thinking this because if the screen is not under motion, in my case it will revert back to a pure black, with no pixels being on, only when motion is induced does this greying occur for me. Can someone else confirm that this is the what’s happening to them or is it something different?

We aren’t too sure yet, but I would think it was probably overlooked when developing the 14.3 beta. If it is a software issue, it would be probably be addressed with a 14.2.1 type update . Hopefully they do find a fix to this issue.

I'd ask anyone who writes here and has the problem of getting in touch with Apple Support themselves. I've now called support for some time, made some different diagnoses, sent pictures and videos to the employee, and gave an exact problem description.

I also told him the various forums and he said that only from the people who are discussing here can't derive much, unfortunately, and best everyone who has the problem gets in touch with Apple individually. (I‘m from Germany by the way)

Agree and have done my part of sharing pics of the issue and comparison vs other iPhone 12 which seems to work ok. I have a hardware issue too so may get a replacement but tint issue hopefully is SW and will be corrected thru software update.