iPhone won’t send pics to Android

I have this issue with iPhone, iPad and Mac 2017 with Touchbar. All with same error no matter what network. If I send a message with picture to any non-iphone it simply fails with red exclamation. Even if I'm sending to a group and all have iPhones but one Android users them message will fail to all. I can send to all iMessage if no android phone is in the group. This has been an isssue since IOS 14 came out. It happened on mt XS Max and now my 12 Pro Max with 14.4

JimZag,

you won’t find any help here. Apple is too busy turning out cheap products and substandard software ‘upgrades’ to respond or help.

This has ceased to be a help forum and become an emotional support group.

Welcome... (just kidding of course. This sucks immensely)

i turned WiFi off. Photos, GIFS, etc finally went thru. I read that that MMS will not go they with WiFi on. I did not have to reboot. Apple needs to solve this since it is a common glitch. In the meantime, merely turn your WiFi off when sending MMS to non iPhone users.

I have the same problem at the most random of times too. Temporarily, I’ve have to hit the “copy” button when I select a photo then “paste” in the text bar and it has so far worked for me the past couple of hours! Hope this helps!

I raised a ticket with Verizon and got a tier 2 tech that fixed the issue. He asked me to remove the SIM card reset all setting and deactivated the sim. Work I. Both the iPhones we have. Took me a while to get to the tier 2 support but got it resolved. Apple did not help much they just made me go in circles, especially when this is a know issue.

So how do I send from my Mac if I turn wifi off? {sarcasm} I was able to actually send a message today after my last update. I cannot post the version as the post will be removed. However it did work and this was to the same group that they were failing to.

I have the same issue. The only thing that worked was to factory reset my phone and set up my phone manually. Don't restore your data from your back up. I was in the chat for over 90 min and once I reset my phone and set it up manually, I was able to send MMS messages to my android contacts. So if you do this, unfortunately you'll have to manually download your apps and contacts but you'll be able to send messages to everyone. Hope this helps.

I am having the same problems as others with not being able to send pictures to Anthroid phones in my messages. Never experienced this until I updated to Iphone 12. Apparently there is a problem in the phone because everything else has been checked and rechecked. OK Apple......you need to correct this......wished I had stayed with my old Iphone and not upgraded. So darn frustrated. HELP US OUT APPLE

I had the same problem not being able to send images to android devices. I went to settings and I enable cellular data . That had been set off previously. Now I seem to be able to send photos. and images to androids.

I have never been able to send photos to android devices from any iPhone I’ve ever owned.

i Do feel this is a known problem. It really needs to be fixed it’s frustrating.

Probably the only thing I dislike about iOS

I also had this problem. I fixed it by going to: settings/cellular/cellular data options/voice & data/

then I selected 3g instead of LTE. This worked for me. I have an older phone so not sure if it will work for all. But good luck!

I continue to have this problem and iOS updates don't fix it. MMS is enabled.

I have no trouble texting photos to iPhone users, unless those iPhone users are included in a group text that includes at least one non-iPhone user. I've been scouring the Internet for an answer, and it seems there are posts about this dating back years now with no answer.

I’ve had the same issue. I even switched carriers today thinking it would solve the issue, but it’s obviously across the carrier board.

today I contacted Apple support and they insisted it’s the carriers issue. I insisted it’s an Apple issue, so they got a supervisor on the phone who told me “99% of the time this is a carrier issue”. I insisted this is Apple’s issue so he checked further and said “huh, it’s actually the device”.

Well I’m going to be getting another call from him this afternoon to continue trying to resolve the issue, and he said if he can’t do it he will be getting the engineers on the phone with me.

Persistence is key when it comes to companies like this who promise a great device (and charge a lot of money) and it doesn’t live up to the promise.

I’ll keep this group discussion updated on what happens.

Interesting. Thank you for being willing to keep us updated! I worked with apple for over a month without a solid resolution. I was told to go back to my carrier and give apple engineers the carrier ticket number etc. I did that and it’s been crickets. I gave up and have found little work arounds since my issue of this isn’t consistent.

Thanks. I’ve had this problem intermittently for the past few months and it’s infuriating. One day, I can send photos to my Adroid using husband and the next day, they won’t send. Today was a day of not being able to send them. I wish Apple would figure this out- I really don’t love spending $1000 for a phone for it not to function as advertised.