AGREED KAKID! Only now it is 19 pages of comments. I just wish that they would allow a free "downgrade" from 12 to an earlier model (for free.) This phone is impossible to use at all a lot of the time and there are NO answers or they would have already appeared.
I also wish folks would stop rating bad non-answers as HELPFUL suggesting as if there was a resolution which there is NOT. So many have come in after many pages and suggest disabling auto features as if the hundreds of us have not already tried that. We have, and that did not solve anything. No settings or new phones have fixed this horrible screen dimming issue, It continues to happen under a variety of conditions for us. Hot, cold, sunny, dim, indoors, outdoors, warm, hot, cool temperatures. Using no app, this app, or that app.
My final wish is to subscribe to this thread only when it reaches a resolved status. Not possible, right?