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Does the iphone 12 scratch easily?

i have my iphone 12 here with me still in the box, i’m scared to open it as a quick google search has resulted in many people saying their iphone 12’s have scratched really easily. As i’ve payed £799 i don’t want to scratch it, any answers?

Posted on Nov 10, 2020 9:35 AM

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Posted on Mar 18, 2021 3:53 AM

Yes, worse phone screen ever. & I even went to the Apple store about it & they said it’s not covered under warranty, I’d had it less than a week. I’ve had to fight with EE to get a refund. I’m so unhappy with it & the stress I have had from ringing Apple and EE all week, they’ve finally agreed to accept it back & I think once my 12 is received by EE and I can upgrade again, I’m going to go with Samsung. My 12 is scratched so bad after less than a week, my old iPhone 7 is in much better condition than my 12 so I refuse to pay all this money for a such a low quality phone.

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224 replies

Jan 25, 2021 7:48 AM in response to Suttonnh

I carnt believe i haven’t had it for 2 wks yet all my other apple device have not had trouble with. Apple as definitely put a older screen on it , but saying that my two iPhone 3GS have not got a scratch on them not even my iPhone 5s or 6s plus not even my iPads what’s going on? This latest iphone meant to be the best ? I agree with you Suttonnh they have cut corners with the screen

Jan 31, 2021 10:39 AM in response to grahamxx

I just picked up my 12 Pro Max this past week. I was in my driving yesterday with my iPhone laying on the passenger seat. I also had my work-provided Samsung Note 20 Ultra on the seat as well. I had to brake hard to avoid a collision so both phones slid onto the floorboard. I keep my vehicle very clean and vacuumed out. When I went to retrieve the phones guess which one had a scratch the entire length of the screen? Yup. The iPhone. I never put screen protectors on my phones and have never had an issue with my previous iPhone 8, X or 11 Pro Max - and my X took a tumble in Grand Canyon once and came out unscathed. 🙄

Feb 1, 2021 9:31 AM in response to grahamxx

YES YES YES!!!

I got my Iphone 12 last week, read lots of reviews which said the screen was far superior to previous Iphones and that a screeen protector wasnt necessary!! Let me tell you - I fully intended to get a cover and protector anyway, but due to lock down and the reviews saying how much better the screen is - I wasn't too concerned about using it for a few days!!!

Needless to say - big mistake, even though I have been careful with the phone - I have only used it for 3 days - it is scratched - I'm even wondering if it was scratched to begin with becasue I've barely used it!!!

GUTTED!!!!!!


Feb 1, 2021 3:34 PM in response to jowelv

I’m simply shocked at how easily this screen scratches. I’ve already posted on how mine too was scratched with never being outside of dropped. Once pocketed by itself in my pants. I’ve googled this issue and it seems to be quite large. For such a great product, Apple skimped on the one thing that’s quickly disappointing lots of people. I’m sorry that all our brand new devices are damaged so quickly. Maybe on issuance?

Feb 3, 2021 7:59 AM in response to StefanMierz

I have had iphones since the 3 and they have all eventually had scratched screens but that is after years of hard use.


The iphone 12 screen is terrible. After only a month my case (not Apple) has scratched two lines across the screen. These correspond to the position of stitching on the case. This is probably only cotton and definitely not a hard material. Luckily I spotted the damage before it was too bad and have fitted a screen protector. The first time I have done this.


I though the iphone 12 was supposed to have some better scratch resistance.

Feb 6, 2021 9:02 PM in response to Jazzzaaa

Jazzzaaa wrote:

I’m disappointed with the screen they sold me a lie they said it was ceramic screen not easy to crack ?


Did it crack or scratch? Two different things.


This article is older but still applies; in short modern phone screens are somewhat easier to scratch than old ones because they are a bit softer and thus less likely to shatter if dropped.


The Verge: WHY YOUR BRAND-NEW SMARTPHONE WILL SCRATCH JUST AS EASILY AS YOUR OLD ONE


Feb 9, 2021 9:06 AM in response to grahamxx

I had an iPhone 6S for several years. I’m obviously very careful with my phone. Not a scratch when traded in 3 mths ago. New iPhone 12 Pro had minor scratches within a month.

Made a WEAK paste with baking soda and water. Put the smallest amount on my finger and VERY gently, used a circular motion on the scratches. Mine were in the center so I was able to avoid the opening at the top of the screen. Wiped dry with a soft micro fiber cloth. Screen looks brand new. I’m about to order a screen protector.

Feb 10, 2021 1:02 AM in response to grahamxx

yeah it scratch very easily ,ive iphone 12 and i always protect my phone with an expensive cover and a screen protector , and suddenly i found a tiny scratch in the outer ring of the camera ring , after contacting apple support for that very annoying issue , they told me its a very tiny scratch and they didnt even care to find their problem , im really disappointed for that bad quality as i never had this issue in any of my previous iphone 6s and 7

Feb 16, 2021 2:42 AM in response to ekta257

I’ve had iPhones for a decade with no screen scratches, i’ve had the iPhone 12 Pro Max for 4 weeks and there’s a nick in the screen that my nail grooves into when scrolling no apparent reason for it. A phone shouldn’t need a screen protector it should be a more durable screen as advertised! How is this going to last 2 years and be available for resale if it can’t get through the first month without falling apart piece by piece?

Does the iphone 12 scratch easily?

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