Does the iphone 12 scratch easily?

i bought iphone12 after 6 years with my iPhone 6S. Never even put a screen protector on the 6S. NO SCRATCHES! But while at the Apple store and handling by the employee to set it up it got scratched! She put it back in the box and when I got home noticed a long scratch across the entire screen sideways. I’m really ****** off that I have to go back to the store and expect them to believe me. Cheap POS screen.

I found this thread as was reading an unrelated article on iPhone 12 Ceramic Shield 

I find it incredibly odd that there are so many people stating how easily the iPhone 12 screen is scratched.

I got my 12 pro max at the end of January 2021 and is my daily driver. 5-6 hours of daily screen time, constantly popped into jean, shirt and jacket pockets, and flip between several cases.

Never used a screen protector though and in direct sunlight, when I clean the screen with an an antistatic cloth, its like brand new! No polishing scratches or swirls, no micro scratches or hairline marks, nothing!

I think this might be mainly impacting those who bought their phone in 2020?

It might only be impacting the earlier releases of the phone?

Can anyone else who bought the phone in 2021 advise if their screen is also mark free like last poster hamacardo 😁

My iphone 12 pro max has a lot of scratches at the bottom just from charging it, the charger makes contact with the stainless steel frame and scratches it, i never had this issue with the aluminum body frame of iphone 11 very disappointed

someone needs to submit one of their soft screen versions to jerry rig everything for testing, i honestly think some are good and some are bad, its not like all iphone 12 screens were made in 1 big batch so why couldn’t there be some defective soft ones made in some batches

This is my first iPhone in more than 10 years. In that time, I’ve only used BlackBerry phones. Go ahead and laugh at me for that. But the scratch resistance on my iPhone is anything but hilarious. It’s infuriating.

I’ve used each of my BlackBerry phones for two years or more, and NONE OF THEM have had scratches as deep as my iPhone 12, which is less than a month old! And I never used a case or screen protector with any of my BlackBerry phones. My iPhone has scratches all at the bottom of the display, around the earpiece, in the center of the display…all are deep enough to catch my fingernail. And, like many others here, I haven’t dropped the phone or placed it in my pocket with anything else.

I am going to complain to Apple Customer Support. If they don’t replace my iPhone, this will be the last Apple product I ever purchase.

same problem for me with 12 mini.

have had it for a week as the second phone. Being extra carefull than usual.

Still I have quite a deep scratch seemingly out of nowhere.

I have had many iphones over the years dating back from 3gs

Getting more and more dissapointed by the rift between apples marketing and reality…

Brianjr0412 wrote:

…when I took it off I had scratches all around the edge where the protector didn’t reach.

Sounds like it did it’s job; given how you apparently used your phone, your entire screen would have been scratched without one.

Strauchiigais wrote:

Getting more and more dissapointed by the rift between apples marketing and reality…

That would be your interpretation of Apple’s ads.

Nowhere does Apple say their screens are scratch-proof.

They do say stronger but emphasize this is in relation to shatter protection.

After a few months of using it when I got it Feb, around May, I notice some scratches. I recommend getting a screen protector, I lay my iPhone with the case on, on something hard but my case has raised edges. Bruhhhh apple forces Foxconn for a non-scratch resistant phone.

Hi all,

a good news is that i have successfully got a replacement for my phone. I bought it in Jan 2021 and got scratches 1 month later despite careful usage and protection. I did claim with customer service and he said it was just cosmestic issue and cannot be covered under warranty. I intended not to care about it any longer.

But as i follow this thread and hear more and more complaining about this, last week i tried setting up a repair and chose the reason of “screen or display problem” and sent it for warranty check. They sent me a replacement product within the next day. There could be some batches of bad screens. But whatever, anyone suffering from scratches just follow this procedure. I bet you will have happy endings like me. Best of luck, guys!

This phone is objectively garbage because it’s too scratchable I’ve gone completely caseless for almost 10 years because they’re unwieldy uncomfortable and ugly and I’m forced to buy a case for this behemoth because it’s screen is so terribly soft. If i can’t put this phone anywhere near anything at all without a big gouge developing in the top of the screen it’s actually a terrible failure.

takes good photos though i guess.

Scratches incredibly easily... even on objects that aren't particularly hard nor sharp. Barely had my 12 Pro for a week and have been extremely careful to keep it away from anything made of metal but sadly it already has a nasty looking groove in the middle of the screen. I love the phone so far but it is a little upsetting to see the damage so soon on my new device... not sure what to do about it. My old phone now looks less used than my brand new one... I just added the liquid protectant to the 12 Pro display in hopes of preventing further scratches.

My iphone 12 mini scratched very bad after just 2 weeks of owning. I always take care of my phones, and i trusted Apple when it said it has the hardest glass ever. I have an old Iphone 5S, an Iphone 7, none of them ever had screen protector and do not look this bad. Apple lied with the hardest glass ever on an Iphone. I will try to get it fixed with the warranty as it is their fault, but i doubt it will work. If anybody had the screen replaced or repaired under warranty please let me know.

This discussion is clearly either full of ham fisted users who have no “mechanical sensitivities” to their phone or you have got part of a “bad batch“ of phones which didn’t meet the usual high quality manufacturing standards. Some people are blanket blaming the entire iPhone 12 build line without considering the aforementioned variables!

IF the screens for the majority of iPhone 12 users were that poorly made as is being intimated in this thread, then it stands to reason there would have been a world wide outcry! #Antennagate it is not!