iPhone 12 pro max shipping

No one was supposed to get an iPhone Pro Max today (even if you somehow had something show today). Apple controls them to be delivered on launch day and never earlier, so tomorrow would be the day regardless. If you have a UPS account, go out and see if by chance you have a package on its way in their system.

Mine was supposed to arrive Friday the 13th by 9 p.m. but just got an announcement saying that it’s not going to get here until Monday at 9 PM now. How annoying. I have literally never ordered an Apple product or gotten something from their store without leaving upset. I guess when you make up a bajillion dollars you don’t have to worry about customer experience

Apple should make every effort in the future for their customers to receive their new iPhones on launch day, or at least make launch day on Thursday instead of Friday. I’m a huge Apple fan and a shareholder. I order a new iPhone every year and I usually order within minutes when preorder starts.

I should have received my order yesterday on launch day but UPS botched my delivery. Now I have to wait until Monday for the initial delivery and won’t have the weekend to play around with my new phone.

Buying and using Apple products are all about having the best experience and I can tell you, they way they launch their products by shipping them directly from China introduces risks of some of their fan base not getting their products on time, and it really puts a damper on the experience. I’m not sure whether to be upset with Apple or UPS but it just left a bad taste in my mouth, which doesn’t happen often with buy Apple products.

I preordered on Nov 7. It shipped on Nov 13th. On apple it says expected delivery Nov 25th-Dec 1 but on my UPS app it says Nov 17th . When will I most likely Receive? It also saying the package will be forward to a UPS facility in the destination city. It's coming from ZhengZhou.

Emboldening mine:

Easygoingal wrote:

Apple should make every effort in the future for their customers to receive their new iPhones on launch day, or at least make launch day on Thursday instead of Friday. I’m a huge Apple fan and a shareholder. I order a new iPhone every year and I usually order within minutes when preorder starts.

I should have received my order yesterday on launch day but UPS botched my delivery.

So somehow Apple is supposed to be responsible for a UPS delivery issue?

Not true Apple, and UPS said mine would arrive 13th I ordered right at 5am, mines still not here seems to be bouncing around. Hoping it will show up Monday but they just sent my phone in the opposite direction from where I live. Not sure what’s going on, sounds like a UPS problem.

I'm sorry but so many things you stated make absolutely no sense whT so ever. It says DESIGNED in California, never assembled in California. All mobiles are made in China, Vietnam and Korea. There is not one factory in America able to produce as. Much mobiles as Apple need. If you want a made in America mobile build one yourself. And before you say such weird things inform yourself.

Yep, and all have one thing in common:

Once a package is in the possession of the carrier, it’s up to the carrier to do their job.

For example, even though it’s the “same company,” the Amazon warehouse managers can’t control whether the people driving the vans actually get your product to you and when.

Log under your account on a computer & check the date. I preordered mine on the 7th & it was saying the same thing under my Apple Store App on my phone but when I logged under my account on a computer it says 20th. I talked to customer service about it and they said the 20th was right. So try that.

fedex has had mine since friday and it’s only 4 hours away from me. (the phone is in fresno, i’m in moreno valley) idk why it’s taking soo long. it should’ve shipped out overnight and come to me on saturday, but it’s telling me it won’t be here until tuesday 😭 i’m so impatient lol

I preordered the iPhone pro 12 oct 22 and I haven’t received it. It hasn’t even shipped. No update. And it’s almost a month later. They said I would receive it by Nov 9th and still waiting. I hope you got yours already or it shipped atleast.

UPS can't find my iPhone and told me that they are investigating and would take up to 10 business days. I called Apple and they told me they had started an investigation as well. I was beyond upset until I found that there are still a good number of ATT iPhone12 Pro Max at the local Apple store. I went in and picked one up yesterday and canceled my original order.

The fact that they still have a good amount of inventory remaining makes me believe that the demand is lower this year. Time to sell some of my Apple stocks.

I ordered my phone at 5 am on 11.6.20 (the day/time apple.com made it available). It was due to be delivered on the 13th but, it was delayed according to UPS. I received updates that my package had cleared customs (from China) and was at my local UPS facility. I called UPS today because, after six days of no movement, I would like an update. I was told they do not know where my item is and that I need to file a claim for a "lost package." So, even though tracking says my package is at my facility, this is not the case, I guess.

I filed the claim with UPS and then called Apple and was told the only thing they can do is open an investigation for a lost order. It's going to take up to 11 days to complete the investigation before a replacement can be shipped to me (or I can have the item returned and then reordered - if I want to pick up in-store and not risk have this shipping fiasco again).

I'm annoyed but trying to stay positive as they're worse problems in the world right now, and I know I'll get my phone eventually.

Apple ships them in the order they were ordered based on the configuration you ordered and its availability. When you placed your order with Apple, it clearly noted the date range it would be received. If you are not past that range, there's no holdup. If you are past that range, then you should contact Apple.

What store? Apple can't possibly make enough of them to have every order be available on the first day of availability, there just is not that much capacity. Usually you have to get your order in within about the first 4 minutes if you want to get the phone on launch day.