My iPhone 12 keeps asking for email password

I recently got an iPhone 12 and set up my hotmail account on the phone through the mail app. In the last few days, it has started asking me to re-enter the password every few hours-now up to 6-8 times a day. I've tried deleting and re-installing the account, but to no effect. I've also installed the Outlook app, and it does not seem to have this problem. Does anyone know how to fix this? It's becoming a real nuisance


[Re-Titled by Moderator]

iPhone 12, iOS 14

Posted on Nov 11, 2020 12:11 AM

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Question marked as Top-ranking reply

Posted on Nov 22, 2020 2:34 AM

I found a temporary workaround for Hotmail (Outlook.com) issues to keep receiving push emails without retyping the PW over and over again: setup Hotmail as imap account, this seems (till now) not affected. Hopefully Apple resolves this annoying problem in the next update!

Receive:

imap server: imap-mail.outlook.com

use SSL: on

Authentication: password

port: 993

Send:

smtp-mail.outlook.com

use SSL: on

authentication: password

port: 587


285 replies

Nov 21, 2020 3:24 AM in response to DotFab_83

this issue is definately apple related as with my windows devices (laptop, desktop pc etc) I have never experienced this, its only my iphone and ipads and macbook I've had this so for anybody who says it is not apples problem, it clearly is. And as previously mentioned this has happened for years with apple, just some people seem more fortunate than others and dont have the problem but it is a well known problem what I can't understand how apple have got away with for this long. you may find temporay fixes somewhere online but the unfortunate thing is it will probably always happen at some point in the future.

Nov 23, 2020 6:15 AM in response to DPD25

Just adding my voice to the chorus of 'definitely started since iOS 14'.

In my case, happens daily on two separate Outlook email accounts, both synced on the Mail app, on a 2yo iPhone 8, iOS 14.2. Removing and re-adding the accounts didn't help. Outlook app works fine.

Any word from Apple on a resolution?

Nov 27, 2020 6:44 AM in response to SravanKrA

You must either be working for Apple or not aware of what has been happening I have never had a problem with this before the updates and it is only with my Outlook or MSN accounts other email accounts I have never asked for my password to be re-entered and this is happening to my Outlook accounts almost daily Apple needs to fix this and quit having people give false information that it’s not their fault and just fix the problem

Nov 27, 2020 4:17 PM in response to HollyG14

This is true, my battery has been draining overnight while no apps have been opened nor was it plugged in. I thought I imagined it had been at 90% before bed cause I woke up and it was at 29%. Kept an eye on it since and sure enough it’s been draining at night. Did not have this problem before iOS 14.


and yet again today had to put in password for Outlook and my poor mum who is not tech savvy was calling and asking how to fix it again. Come on, Apple, this is just not acceptable.

Nov 29, 2020 10:02 AM in response to DPD25

Found thread from Google search. Same here. Since upgrading IOS on my iPhone 8, the iPhone Mail app keeps asking for and making me re-enter my Microsoft Live.com email address password constantly. This sucks. Luckily its a secondary email address but still. Apple broke this not Microsoft. I really don't want to use the Outlook app for it. Also, battery drain increased after the update but that's a whole other issue...

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My iPhone 12 keeps asking for email password

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