My iPhone 12 keeps asking for email password

I recently got an iPhone 12 and set up my hotmail account on the phone through the mail app. In the last few days, it has started asking me to re-enter the password every few hours-now up to 6-8 times a day. I've tried deleting and re-installing the account, but to no effect. I've also installed the Outlook app, and it does not seem to have this problem. Does anyone know how to fix this? It's becoming a real nuisance


[Re-Titled by Moderator]

iPhone 12, iOS 14

Posted on Nov 11, 2020 12:11 AM

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Question marked as Top-ranking reply

Posted on Nov 22, 2020 2:34 AM

I found a temporary workaround for Hotmail (Outlook.com) issues to keep receiving push emails without retyping the PW over and over again: setup Hotmail as imap account, this seems (till now) not affected. Hopefully Apple resolves this annoying problem in the next update!

Receive:

imap server: imap-mail.outlook.com

use SSL: on

Authentication: password

port: 993

Send:

smtp-mail.outlook.com

use SSL: on

authentication: password

port: 587


285 replies

Dec 2, 2020 4:27 AM in response to iTijn

I think you misunderstood my statement. I said this was around before, it is not new. (If you google “iPhone 6 keeps asking for email password” you’ll see all of the posts, including mine from years ago. However, maybe they fixed the issue back then and now it is back with the iOS 14 update. So I guess what I’m saying is, they should know how to fix this by now, because it is not a new issue.

Dec 2, 2020 12:01 PM in response to puneetfrommanchester

I posted a review earlier outlining that I started experiencing this issue as soon as I upgraded my iPhone 7 from iOS 12.4 to iOS 14.2, and how quality and testing at Apple was much better in the days of Steve Jobs.


Within a couple of hours Apple were quick to take down my post because apparently it was violating some sort of terms, and send me an email about it.


Shame they can’t respond to users having problems with their products just as quick or fix it, and instead just stay silent.


It’s not like this is the first time this problem has happened. It’s happened many times in the past when you upgrade your OS, so they should already know how to fix it. It’s the key reason I never upgraded iOS as soon as it’s released. Because you can’t trust it to be reliable, or for Apple to react fast when there is a problem.


Let’s see how long this comment stays up before it’s removed.

Dec 3, 2020 3:11 PM in response to polarpat22

Not sure I follow what you're asking for clarification on, so I'll give a stab at it ...


Sometimes, folks will post a link assuming that it will guide the reader to a specific post in a thread. For example, right-clicking on your reply and copying the link to a text application would show your post number in this thread.


... assuming the forum in question is working as expected, that "should" send the reader directly to your post/reply if you paste said link into a reply.


:)

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My iPhone 12 keeps asking for email password

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