My iPhone 12 keeps asking for email password

I recently got an iPhone 12 and set up my hotmail account on the phone through the mail app. In the last few days, it has started asking me to re-enter the password every few hours-now up to 6-8 times a day. I've tried deleting and re-installing the account, but to no effect. I've also installed the Outlook app, and it does not seem to have this problem. Does anyone know how to fix this? It's becoming a real nuisance


[Re-Titled by Moderator]

iPhone 12, iOS 14

Posted on Nov 11, 2020 12:11 AM

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Question marked as Top-ranking reply

Posted on Nov 22, 2020 2:34 AM

I found a temporary workaround for Hotmail (Outlook.com) issues to keep receiving push emails without retyping the PW over and over again: setup Hotmail as imap account, this seems (till now) not affected. Hopefully Apple resolves this annoying problem in the next update!

Receive:

imap server: imap-mail.outlook.com

use SSL: on

Authentication: password

port: 993

Send:

smtp-mail.outlook.com

use SSL: on

authentication: password

port: 587


285 replies

Jan 28, 2021 7:25 PM in response to DPD25

I can’t believe we have all purchased $1000+ phones and can’t even get any support with the crappy camera that was touted to be the BEST!! or this email issue. I was much happier with my iPhonex I would seriously consider switching carriers at this point to get rid of this phone! Very poor design team apple! And I have checked with my email providers and they are all telling us this issue is new to ios14!!!

Mar 4, 2021 12:08 PM in response to SravanKrA

This is completely false, that it isn’t an iOS issue. I can access my email account on safari and the password works fine. It absolutely is iOS issue and Apple need to fix this. Since my phone updated to iOS 14.4 I’ve had this issue. My daughter with the exact same phone and email with the same provider, is not having these issues since she installs the updates manually.

Mar 5, 2021 3:31 PM in response to txmarlene

She does co trio the updates and chooses to update or not. She has not installed the newest update as of now. She probably won’t until the next one when there is a fix for this issue. It’s an absolute irritating issue right now, cause I use outlook for my work and school email and use the iOS email for my personal email and now have to log into AOL on safari every time I want to check my email.

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My iPhone 12 keeps asking for email password

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