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Ethernet adapter not working with big sur update?

Ethernet adapter not working with big sur update, tried the many solutions, but nothing works.

I am using macbook air 2017.

Adapter working fine before update, also working fine with another macbook air 2017 with Catalina.

MacBook Air 13″, macOS 11.0

Posted on Nov 11, 2020 12:50 PM

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108 replies

Nov 17, 2020 5:03 PM in response to cathgee

after doing EVERYTHING on my end to diagnostic the problem. I believe this is definitely a firmware problem. Since they can’t release firmware update like they did with the OS, without swapping out the hardware, I don’t think it can be fixed in the short run.


Just got response from apple, they want me to change the I/O board. Luckily I still have apple care since the logic board on the iMac Pro cost a fortune.

Nov 19, 2020 8:17 PM in response to raji116

Evidently Belkin adapters are the closest thing to an Apple adapter, and do not require installation to use them.

I bought a new MacBookPro and as part of setting it up, updated the OS to Big Sur. Then the USB adapter I had did not work. Someone at the store where I bought the adapter told me about Belkin. They had the Belkin USB-C multimedia hub in stock (https://www.belkin.com/us/p/P-F4U092/) , and we tried it at the store. It worked fine for the USB. It was working fine for the ethernet until yesterday. I am using it now as I write this, but the internet suddenly drops off sometimes.

Nov 21, 2020 9:27 AM in response to EBWhy

I used an Anker USB 3.0 to Ethernet Adapter, PowerExpand USB 3.0 to Gigabit Ethernet Adapter, Aluminum Portable USB-A Adapter Compatible for MacBook Pro 2015, MacBook Air 2017, . I have a (Late 2013) Macbook Pro ( Big Sur ver 11.0.1 ) and it worked. All I did was connected Adapter and then restart the computer. Works perfectly.

Dec 6, 2020 2:51 PM in response to raji116

I had the same issue, it drove me nuts cuz I use an external monitor, which connects to my MacBook through the adapter. Before Big Sur, I had Catalina, I used to plug in the adapter in in 1 port and the charger in the other. This setup did NOT work with Big Sur. Last week, I tried to plug in a USD Pen Drive using the adapter and the system did not even read the Pen Drive. I had used this Pen Drive multiple times with previous the MacOS, which made me wonder if there was something wrong with the adapter. So I plugged my adapter into my iPad and it worked perfectly. I then connected the charger cable into the adapter and then plugged in the USB Pen Drive into the adapter, AND IT WORKED. I then connected my screen in the adapter and it worked as well. But the connections on the adapter only work when the charger cable is connected to the adapter.

Dec 18, 2020 1:44 PM in response to raji116

I have a brand new M1 MBP, and a 4yr old Intel MBP. I have the Belkin USB-C to gigabit ethernet adaptor that Apple sells, and a random one from another company. Both adaptors on both computers don't work. Resetting PRAM, updating macOS 11, etc etc, nothing works.


All my computers are stuck on wifi right now, and (relatedly) neither computer can use my HP printers... Apple, help!

Dec 30, 2020 12:56 AM in response to raji116

I have the same issue on Macbook pro 2017


My usb-c ethernet was working with built-in driver on Catalina successfully. After upgrading to Big Sur, it was working again for few hours and suddenly it become disconnected. Now it says Cable Unplugged in network preferences.

The producer of my ethernet adapter hasn't provided any driver even for MacOS Catalina and says no driver is needed.

It's corechip SR9900

Ethernet adapter not working with big sur update?

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