Hello,
When making photos with my new iPhone 12 pro camera i see on every photo a spot in particular when the background is smooth unfortunately it spoils the photo , the lenses are clean ( front camera is fine ) so that can’t be the problem. anybody with the same issue ?
iPhone 12 Pro, iOS 14
Hi thanks for your response its a brand new phone and hasn’t been in contact with water, i will contact Apple support and see if i can change it for another one cause that spot in the photos is very annoying
Hi thanks for your response its a brand new phone and hasn’t been in contact with water, i will contact Apple support and see if i can change it for another one cause that spot in the photos is very annoying
Hi
looks like you got a similair issue. Is it the same and on the same spot with all your photos ? In particular when the background is as it shown in your photo ?
i made an appointment via Apple support to visit a Genius bar to have a look into the problem.They did some tests and replaced the iPhone for a new one
Return the device to the store and ask for refund, if you are sure it is not a liquid ingress in the iPhone. Check this first --> Water and other liquid damage to iPhone or iPod isn't covered ...
I have the same issue. What said Apple support?
excuse, upsidedown. Only possibility.
Today I had an appointment at the Genius Bar in Amsterdam. I received a new iPhone 12 Pro. And this one is good. Probleem solved.
Thanks for your respond. If they changed your phone I will do the same.
Same place, same spot on all pictures 1x zoom. Best seen if the picture have clear sky, misty, white etc.
Yes that is correct. Best to go to an Apple store.
Success i hope they will replace your phone , mine was only 2 weeks old
That's great that is the benefit of buying directly from Apple cause if you go to a retailer they probably offer you to repair you phone instead of replacing it.
success with the new one 👍🏻
iPhone 12 pro camera spot on photos
