iPhone 12 Pro Notifications with no sound or alert of any kind

many of us do not have the Apple Watch and have the no notification issue. I’ve spent hours on the phone with both apple and ATT with no Joy. Just about every day someone posts a “Fix” that has not worked for me in since I’ve had the 12 pro.

I have been to the Apple store. I was just actually there three days ago. They reset my whole phone which also resets the Apple Watch. While I was in the store we finally got it to work. Once I got to my car and It all stopped working and back to no tones for

texting or watch nor iPhone 12

pro. This is extremely frustrating. I’ve been on with tech support with Apple and Verizon. Then to the Apple store had to make an appointment take time off from work. Then to the Verizon store. Verizon nor Apple can fix this issue an Apple is not chiming in with a fix for an update for this.

extremely frustrating. Apple if you’re reading any of this please find a fix. I would also like the choice like before, but I can do haptics on my wrist and still hear my phone tones For texts and everything else.

I realize that is how it works, it is not what consumers want. When I had a Samsung phone and a fitbit watch, i had alerts on both. I go to Apple and have to chose. That is ridiculous. I don't think it is asking to much to receive audible alerts on both. It is a deal breaker to me if they do not fix it.

I am having the same issues— my iPhone 12 Pro no longer has sound for incoming calls or texts. I have tried everything suggested here. Am currently trying to install the 14.4.1 update, hoping it might resolve. The only odd thing I’ve noticed is that under the DND menu, even though DND is off, under “Silence” I can’t get rid of the requirement to have either “Always” or “While iPhone is locked” checked. Since my phone is usually locked, I wonder if that is the issue. Notifications are on and set, sound is set...I can’t think of any other causes. I did recently turn on WiFi calling, but don’t see how that is related. Suggestions?

A lot of people are having this same issue and it’s crazy that it hasn’t been addressed by Apple yet. That’s just very poor business and a slap in the face of those of us who have paid so much for the phone. But some people are saying if you turn off notifications on your Apple Watch then it all works well but that’s not a solution to the problem. The phone and the watch are supposed to work together. So no, I will not turn off notifications on my iPhone just to appease the idiots that failed at their responsibilities to the masses.

Yep - I have never considered leaving apple and going android but definitely thinking about it now - will be asking for my money back on the new phone. This lack of notifications is risking lives.( Im a Dr and need to be contactable but apparently apple don't see it that way)

I agree. We will probably not get attention for this issue. I can tell you i will NOT do the 13 or 14 for that matter. We are not talking rocket science here. This function worked on the older models and we were enticed into upgrades that are full of bugs. Nice job apple.

This did work on my iPhone 12 mini, in as much as my phone now pings when I get a message, and while the message is visible on my iWatch if I go into my messages, I no longer receive an alert on the watch. So, it appears you can be notified on your watch or on your phone but not both??? Any chance there will be a fix to allow us the option to be notified on both devices?

From what I’ve seen during the last year of this thread is exactly that. You can either receive notifications via one OR the other. Apple has been notified of the situation and there is no immediate fix nor do they have any pressing needs to do so.

I had this problem on my 11; just bought a 12 and problem persists. I talked with person at AT&T store, and she seemed unaware of the problem, which I found unbelievable. I have a friend who has an 11, and she has never experienced this issue. Apple needs to figure this out or this is my last iPhone.

JC9099,

Thank you for your persistence--it solved my problem too! I wasn't getting text notifications from my best friend...and only my best friend. I had called AT&T...no help, called Apple...no help, went to the AT&T store...no help, and I had tried any and all online fixes I could find. If you hadn't persisted and gotten through to the Apple supervisor, I would still be pulling my hair out. Thank you!

I can’t believe I got suckered into this phone. As if the XS Max wasn’t my lesson? How do you not get a Fox for this after 8 mos? How? It has nothing to do with my Bluetooth. iMessage on or off doesn’t change the issue. Turning off my Apple Watch has nothing to do with it. It’s a software problem they need to fix already. I’m ready to go back to Android at this point. The last two, extremely pricey iPhones I’ve owned were glitchy pieces of crap.

Is it possible that everyone having notification issues with their iPhone 12 Pro Max also owns an Apple Watch? I ask because I get notifications on my phone but do not have an Apple Watch. I did reset to factory settings a month or so ago, FYI. Why Apple hasn’t addressed this makes me livid.

Im having same issue. If im using iPhone it goes off. If iPhone face up on couch no notifications. Wtf apple? Git yo **** together i left droid for this? And im ****** i have to wake uo at 330am to text my job im sick with droid i cud schedule the message night before and sleep. Text will gonoff at scheduled time. Catch up keep up apple. Cutlass with the beat up buying pounds so no we

cant piece up

I don’t always get a text tone alert at times I have been to the Apple Store twice Verizon Wireless store where I bought the phone at least 6 times

I have a fitbit and sometimes get the text on it Sometimes get a text tone alert tone

But nothing often Have changed SIM card Any thoughts / suggestions/fixes ?