iPhone 12 Pro Max not wirelessly charging

It’s the Mophie 3:1 which I’m waiting for UPS to collect. It would work some of the time on my wife’s iPhone 12 Pro and would occasionally work on the max but unacceptable for long term use and told Apple support as such. Spent ages with support checking phone remotely as well.

There are to many complaints on this issue and not just on this forum to say it’s the Qi chargers at fault, certainly no issues with the 10 XS max I had previously. Apple seem to have maybe concentrated on mag safe, in my opinion, and with the inevitable delays a due to COVID possibly robust legacy testing of Qi charging was not top of the pile? Who knows what the answer is, Apple seems not to know or turning a blind eye to something which may not be fixed until IPhone 13.

If it works for you then “good for you” but the rest of us with ongoing issues will pursue the matter until some sort of resolution. Perhaps Apple will give us all official options on charging solutions other than mag safe?

I see many comments that the problem is certain chargers. This does not seem to be the case for me. I have various types of wireless chargers around my home and when the phone decides it doesn’t want to wirelessly charge...none of them work. I have updated my phone to 14.3 iOs and am still having the same issue. My phone will wirelessly charge on any of my chargers and then randomly it will no longer wirelessly charge. This happened in the middle of the night last night. The phone charged to 100% while on the wireless charger and then stopped charging. So, up one waking this morning, the phone was at 85% after being on the charger all night. (I checked the phone at 3am and it was 100%.) Each time this happens, I reboot the phone and it starts charging correctly. The problems occurs with or without my case (purchased from Apple) on the phone. This is extremely frustrating! Apple please comment and let us know what you are working on with this!!!!

I have same problem, but I have 2 official apple mag safe chargers, my iPhone 12 mini and my son's iPhone 12 both do not work on mag chargers, although my wife's iPhone 10 works/charges ok. there is obviously an issue with the firmware & iPhone 12 model ranges not charging on mag safe chargers, apple need to acknowledge this and put a fix in!

That makes sense. I too had cases ready when the phone arrived from Amazon. But I've never been too worried about waterproofing my phone, so my cases are typically not as thick. I don't any of us at the time grasped how MagSafe would alter the relationship we had with previous chargers. But it certainly did.

I like holster cases and find cases from Encased to be quite good. Here's the one I use:

https://www.amazon.com/gp/product/B08KHQPF5Q/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1

This case works perfectly with the Geekera Charging Stand

I reached out to support and they did a diagnostic test that revealed no errors.They want me to take my phone to a technician at the store. I may do this once it enters a failed wireless charging state again

iOS 14.4.1 here and same issue! Bought brand new on Wednesday. Wireless charging works fine on the first two days. Stopped charging on Friday on all my wireless chargers (different brands). My wife Xs still works properly! Very frustrating.

Restarting the phone works for 1 day. Then back to not working!!!

I previously reported that shutting down and repowering sorted out the problem. It did, for about 24 hours only. I am now having to reset more and more frequently. Apple have just run a remote diagnostic and confirmed no hardware issues. As previously noted, they acknowledge that many owners are now experiencing this issue. I am awaiting their Expert Support to take over my case.

I have the same issue on my brand new iPhone 12 Pro Max with 14.2 and mophie wireless chargers from the Apple store. Frustrating.

Right... I bought the Apple MagSafe charger. The one with the new magnets. That also doesn’t work.

Nope. The Mag Safe case seems to impede it from charging. It does work without the case, though (so that’s how I’ll charge it on long trips).

I did a hard reboot as suggested by others and mine is now charging with mag safe and other wireless chargers. Let’s see how long it lasts?

I suggest waiting for the next update, if the problem still persists then contact apple for support. If you can still charge your phone with a cable for now you should be fine until then.

Even with 14.2 my phone stopped wireless charging, I have just tried the turn off and on method but we’ll have to see if it will happen again even with the new update.

Why don't you people stop your whining and just use the lightening cable until Apple fixes the software problem? You make a mountain out of a mole hill!

I literally just found out that mine didn't charge last night. Restarted it, and it's now sitting on the charger quite happily. This was working perfectly fine for the last 3 months.