iPhone 12 Pro Max not wirelessly charging

Received my iPhone 12 Pro Max today but it won't wirelessly charge on any of the three Q1 chargers I have. My XS Max and wife's X all work fine. Why is this? I have the Apple silicone case but with the case or without it still won't charge. Starts for a few seconds then the chargers flash a few times and it stops charging.


Have tried the following:


Erase Network Settings - Didn't work

Hard reset (Volume up / Volume down / hold power until Apple logo shows) - Didn't work


Seeing lots of similar posts on other forums. Perhaps the magnets are interfering and Apple just want you to get a Magsafe charger instead?


(Had to select iPhone 11 Pro Max for what device am I referring too as 12 Pro Max not listed)

iPhone 11 Pro Max

Posted on Nov 13, 2020 5:20 PM

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Posted on Dec 13, 2020 11:57 AM

Try a different power adapter - I bought a wireless charger and was having the same issues, not charging iPhone 12 Pro Max, EarPods and Apple Watch. So I switched the power adapter and used a ‘Anker’ brand Quick Charge 3.0 which solved the issue of the wireless charging for all three devices.

278 replies

Dec 26, 2020 8:04 AM in response to lobsterghost1

If you mean ‘solved’ by the fact you’ve bought something else, then it’s not solved is it? Whilst your charger may work, the iPhones should work anyway with what we have. IF Apple had stated there would be compatibility issues then all of our arguments would be mostly invalid, however they did not and as such, any iPhone 12 that has Qi charger issues is faulty on Apple’s fault. I shouldn’t have to spend more cash on new chargers to fix Apple’s faulty software or iPhones.

For us in the UK as well, buying a new charger means £41 and then £16 for a charger plug to power it. That in and of itself is unacceptable. Apple needs to fix the issues.

I don’t know why, but my 12 Pro Max seems to be charging again now properly and I’ve done nothing to change it.

N.B. I appreciate your link to the Geekera charger that works, but I’m not spending more cash when this fault lies with Apple.

Jan 17, 2021 2:41 PM in response to wozwebs

I bought an iPhone 12 Pro and it has not charged wirelessly once with my previous wireless charger. I even bought the clear apple mag safe case hoping that it would help but to date it has not worked properly. It starts charging when place on the charger ** then stops a few seconds later.. We have paid for a device that does not even work properly. I think apple should be allowing people that bought iphone 12 pros with the wireless charging issue to return their devices for new ones. At the bare minimum they should be communicating with consumers that they are aware of the problem and working on a software update that will fix the problem.

Jan 17, 2021 3:42 PM in response to biggphilly

I totally agree with you. I spent way to much time chasing with someone to report my problem (which I already knew was an issue) only to have them say, I guess I'll have to pass you along to an expert advisor, or whatever language they use. Set up a telephone appointment for the next day. Then my battery died and I missed the first call. They call back a second time and I could not answer-they never sent me a follow up email so I could reschedule the appointment! We paid a lot of money for this phone (and the charger). AND-I already had to replace the first one because it didn't work properly. Come on, Apple!

Feb 18, 2021 6:56 PM in response to lobsterghost1

Neither of the 2 cases I bought (both from Amazon), said anything about being MagSafe ready. I did try the other case just now, to see if I had any success with that one. The case was: https://www.amazon.com/gp/product/B08MQDNT28/ref=ppx_yo_dt_b_asin_title_o02_s02?ie=UTF8&psc=1


  • It was that case that had said on Amazon "[WIRELESS CHARGING]: This case will not block the wireless charging signal, make your iPhone 12 Pro Max charging fast with your wireless chargers without taking out the phone from case." But, I take that with a grain of salt. Sadly tho, that case did not work for wireless charging either, in spite of the claim otherwise.


I forgot to show the first case mentioned that I got from Amazon in my previous post. It was : https://www.amazon.com/gp/product/B08N5SPLY8/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1


The second case was only $17. As I previously stated, the first case was $23.


So, as far as cases go, it's really no big loss considering the price. I was just hoping against hope one of the cases would work for wireless charging, as I am really not comfortable at all using or charging my iPhone without a protective case on it. Will see what happens.



Feb 19, 2021 7:24 AM in response to lobsterghost1

I purchased the 2 cases from Amazon a few days prior to ordering my 12 Pro Max, so that when the phone arrived I would have them already here to put my new shiny phone in to for protection. At that time, I wasn't really thinking much about the wireless charging issues. I think I might have read something about it at some point, but not given it much thought. Consequently, when I read those Amazon reviews, the charging issues didn't really resonate with me.

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iPhone 12 Pro Max not wirelessly charging

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