iPhone 12 mini touchscreen issues

I agree. Software must be controlling the level of capacitance required to register a touch differently when the phone is locked. It should be easy for them to fix this with an update. The only way I could see it being a grounding issue is if actual different parts of the board were accessed in lock vs unlock mode and I can’t imagine that’s true.

You don’t even need to touch the camera. Since the bottom of the MagSafe case is cut out, you can rest the phone on your pinky. That’s how I hold my phone anyway because the clear MagSafe case is like a bar of soap (a different complaint). It took me a little while to notice the issue because my pinky is almost always touching the metal when unlocking my phone.

I returned our two 12 minis today. Liked the size of the mini and I’m pretty confident Apple will fix this lock screen issue in an update, but after experiencing very disappointing battery life over the last three days we decided we needed the bigger capacity batteries in the larger phones. Ended up going with the 12 pro, hoping they will be solid phones for us. Good luck to all the mini owners!

Yes, the controller sees every little touch. Software just decides whether or not to act on it. There could be different touch parameters depending on the current operating condition.

My assumption is the current parameters are just borderline and that is why the feedback is so mixed. One subtle change (case, screen protector,etc) makes or breaks it.

I found that lighter touches work better for the issue which is a bit counterintuitive at first glance.

I had the same issue plus the flashlight and camera buttons on the lock screen were not working. I sought help from Apple’s chat support and had a software reinstalled via iTunes and it now works perfectly fine. I read somewhere that this issue is not going to be fixed by iOS 14.3 so try getting help from Apple’s support team and see if it fixes your issue. Best of luck!

This is serious issue, MagSafe ( 6000 Rs) cover and screen protector ( 1400 Rs) combination giving very annoying screen touch experience in Apple iPhone 12 mini . Are we going to get any solution for this problem from apple .We made almost 7400 Rs expenses for protecting our phone .Apple should give some workaround and fix it quickly.

I have the same problem with my IPhone 12 mini. I had trouble entering my passcode when I was still at the ATT store. I bought a case and screen protector while I was there and the salesperson put both on. I didn’t try entering my code prior to that, so I don’t know if the case or screen protector made any difference. I usually need to try a few times to slide up to access my screen and cannot answer calls if my screen is locked. After reading the various posts in this forum tonight, I tried calling my IPhone from my house phone when my phone was locked and was not able to answer it. I then unlocked my phone and called it again and was able to answer it. This is very frustrating. I traded up from an IPhone 6, so I initially thought it was just an issue of having to adjust to the newer phone features but now that doesn’t seem to be the case. I’ll be calling Apple in the morning.

This is not correct though. The issue is not only on the Lock Screen. Many users here, myself included, have experienced non responsive touchscreen problems within other apps such as Instagram, Facebook, Safari, Calendar, etc it goes on and on. It’s not just Lock Screen.

I have a new 12 mini, no case or screen protector on it yet. I’ve read about the Lock Screen issue, and am not experiencing that yet. My phone just had an unresponsive moment while I was on a website, trying to slide the screen to the next image, as well as moving text up or down. It was not responding to my input and was a bit jerky for a few moments, but then it suddenly resolved itself.

Please note this happened without a case or screen protector, and while browsing a website.

Just wanted to advise we have a similar problem on two new iPhone 12 minis but to give more detail. We have both got covers and privacy screen on the new phones. The touchscreen works perfectly fine for everything except when the phone is locked and an incoming call (or FaceTime call) comes through. The swipe to answer will not respond. It is like all touchscreen response is lost/overridden by the incoming call. To me that seems to be a software conflict but I am not the designer/programmer. My only solution thus far is to have the phones on "never lock" (which is not great security) but if you are expecting an incoming call no other solution. Otherwise you have to wait and phone back. We have now logged the problem (as we thought it was us until we compared notes and both were getting frustrated). Major disappoint is that for the total spend we now have to wait 3 days to visit a techbar. The over the phone support was impossible to hear and just got too frustrating. Lovely people but like talking to someone down the bottom of a very deep well. Watch this space I guess.............. :(

I too have this problem and am hoping it is just a software problem. Will wait a few days to see if Apple announces anything. If they do not then I will return the iPhone. It’s a shame because this iPhone mini is perfect bar touch screen problems!

Yup, I have the same exact issue. Screen went crazy on the lockscreen, not being able to key in my password to unlock or swipe to answer a call. Serious issue cause we can't be walking around without a case and a screen protector..

What software reinstall ?

You mean now your phone works totally fine when it’s locked and the touchscreen is as responsive when it’s unlocked ?

And all this while using a cover and a screen protector?

Im with you. But the screen at all is working fine. There are only some „buttons“ which are not working as expected. On the same area in another app the touch is working. For me that looks like a scaling ui issue so that the touch doesn’t match the underplaying button area

I have now noticed in locked screen mode neither the camera or torch buttons work either. I tested on our phones after reading a tech review published yesterday saying how Apple had big problems with this phone and it matched exactly the issues we having. I also feel sorry for support desk staff who appear to have had no internal notification and are having to google the internet to find out the comments starting to gather momentum.