Big Sur - Black Screen After Update?

Unfortunately, mknell, I can not remember which of these Big Sur “broke my” MacBook Pro (or whatever) discussions I saw it in. Nor can I recall what the non-hardware solution was.

However, I do seem to recall it having to do with rebooting back into Catalina.

At the very least, rebooting back into Catalina can be a reasonable test for whether the I/O Board is actually, physically damaged.

(I’m not sure, but I seem to recall that even going into Catalina, it may take more than one boot attempt to succeed.)

I do wish I could provide a link for y’all!

Great opinion 👍🙂 it was nobody's fault, but i have a “brick” instead of a worked Device.

“No one can test for all possible conditions of “wear”.” I Get this clearly. But does it means that Apple can do nothing? Can they broke already purchased devices by their COMPETIBLE☝🏼 OS?

Apple broke nothing, elmarklimov.

Your choice to change the load on your system, by installing a major upgrade, simply triggered a borderline issue just waiting to happen.

That’s all.

It could just as well have been caused by you installing some cool first-person-shooter video game, or some other heavyweight software package.

None of those developers would be responsible for your choice, either.

Awesome 👏 Suppose I give u a poison and you take it. Clearly hypothetical You poisoned. And what? Am I innocent by your logic???

One more time. We’re install OFFICIAL upgrade on official device. We don’t install 3d party’s from unverified sources. It was official!

😂🤣😂🤣

Neither you nor your computer were offered anything like «poison», elmarklimov.

You were offered a major upgrade, and you were told that that was what was offered, and you were not told, in any way, that you must take the offered major upgrade.

The fact that this could have happened with any new software, on your system, need not be even «3D party», let alone «from unverified sources».

The software could be from Apple. All it would take is for it to significantly increase the load on your computer, in a significantly different way than you normally do, thus stressing some part of your system that was “bordering” on failure, which wouldn’t ordinarily fail, for a truly well running system.

Hence, the reason for the car towing a trailer analogy.

I understand your intention. I think it’s arrogant to assume that people don’t understand the implications of installing software, and to think that you need to explain it to them.

People are here because their expensive laptops are broken after a software update promoted by Apple (a fair reason to be upset). They are looking for a fix, not a demeaning lecture on responsibilities or a debate. You are not helping.

I was simply responding to false claims of «responsibilities», online_david.

I was clarifying, not «lectur[ing]».

We have, also, provided some, potential, fixes, for those that aren’t experiencing actual hardware failures.

My hope is that most people experiencing this issue are not experiencing actual hardware failures.

Unfortunately, until people try the non-hardware fixes (potentially multiple times, it seems), the question remains unanswered.

The analogy seemed to be needed due to the improper “finger pointing” and “blame games” being indulged in.

If the analogy truly doesn’t apply to you, then feel free to ignore it.

However, please do try the non-hardware fix (potentially multiple times), before getting quite so upset.

That is interesting—and odd—Michael Costello1, that the tech, at your «local Apple store», said «[t]hey were unable to install Big Sur». (I wonder what meaning of «unable to» they were using. It could simply be “we are not permitted to perform that operation, at thus time, at this location”.)

We’ll have to wait and see future developments.

You’re here for what?

Are you Apple employee? I don’t have any reason why do you fiercely advocate them🤷‍♂️

The Poisoning Allegory like your analogy with a trailer...

Dow you think i have nothing to do? I don’t have other activities in my life, besides apple discussions forum?

  I’m here, like that many apple devotees who payed a lot many for their devices, hoping to have something more then ignoring..

What the nonsense- “The fact that this could have happened with any new software, on your system, need not be even «3D party»”. I Installed OFFICIALL! OFFICIALLY COMPATIBLE upgrade! You don’t or don’t want to feel the differences. Or you are ready that every other official update will broke physically every you device- notebook, TV, navy, watch etc... if so, then we have nothing to discuss... Every corp can brake their production pushing to get the newer ones... in such a world do you want to live?

You’re not answered  my questions essentially. Please let’s  stop the pointless discussion. 

I simply care about truth, elmarklimov.

While Apple is not here, there are some of us with experience in such matters, and we are trying to help you all, as best we can.

Some of the answer is that not all the systems experiencing problems are actually experiencing hardware failures.

Unfortunately, there have been some that have experienced verifiable hardware failures.

However, I highly recommend people not assume there is a hardware failure! I would recommend no such conclusion without good verification!

The analogy I shared was for those that believe that they truly have hardware failures, and are, basically, grieving their loss, and, all too naturally, looking for the kinds of answers one often looks for when in grief; but are, perhaps, looking for the wrong sorts of answers (as, all too often, occurs with those going through the grieving process.)

This is not at all any sort of dismissal or “ignoring” of the real pain of loss, of those people actually experiencing such a loss!

Excellent, APPLEAL.

It’s nice to have those steps set down explicitly by Apple Support.

(Unfortunately, from what I have read from some that succeeded in the upgrade, some of this may need to be tried more than once, sometimes.)

Thank you, APPLEAL!

However, I don’t know why they think that macOS 11.0.1 was released today.

The version I obtained on the release day, November 12th, was macOS 11.0.1.

I remember thinking (and so remarked to my wife) that I would have expected it to not already have a “point release” number.

I think I read somewhere that a different build # was released, but was unavailable as of now to those who installed the original Big Sur, though not sure of this. It is of interest that on my MB Pro running 10.15.7, the software update has been removed !!!

https://www.macrumors.com/2020/11/19/apple-releases-macos-11-0-1-big-sur-revised/

So, arslan77, did you replace the I/O Board, or not?

Yes. If the I/O Board was actually physically damaged, then, yes, it is «permanant». I’ve never said otherwise.

That’s why I shared that I am sorry for your loss.

(It can, then, only be corrected by replacement.)