Printer problem mac OS Big Sur

Printing went well on Catalina. Now printing stopped and showed message 'Filter failed'. Using printer Lexmark C543 and removed and entered the printer once. Same problem. Printer supply is visible in browser. Seems to be OS problem.

MacBook Pro 13″, macOS 10.12

Posted on Nov 14, 2020 3:32 AM

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Posted on Dec 27, 2020 8:04 AM

PROBLEM SOLVED!


Here is what I did. I downloaded the color driver package from Download Color driver package . The mono package is at Download Mono driver package . I deleted my old printer and reset the printing system first. Then I used the Find Any File utility to find all the files with Lexmark in it and trashed all of them and emptied the trash. Some require an admin password to delete. For good measure I rebooted then. At that point I ran the installer that I had downloaded. Then I added the printer. In my case bonjour printer showed up and I selected that and for driver I selected under Use: the Lexmark universal driver. Voila! It printed. All printer options are there.


I don't know who can mark this original question as solved but this is the solution and not selecting generic Postscript printer.


146 replies

Dec 18, 2020 3:40 AM in response to Speleman

My issues with Big Sur did not involve a printer but did involve iMessage and other apps as well. I seem to have fixed the issue by reloading Systems from my backup. As I have no idea what was being affected I can offer no other help. Just know that this resolved several issues all in one step. Note to Apple: WTF! Mac IOS use to be a one step, easy to use, no problems platform. Since Steve passed, the clods doing the coding seem to be a pack of nuttless monkeys!

Dec 19, 2020 11:01 AM in response to Speleman

I have the Lexmark CX317DN connected to my network and was having the same problem. This may work for other Lexmark printers (or other brands), but I haven't had to try. The "Generic Postscript" workaround allowed me to print, however I lost some functionality such as two-sided printing. My solution that has worked (so far) is as follows:


1) Find the IP address of the printer on the network (mine is 192.168.1.120, yours is probably different)

2) Open System Preferences -> Printers & Scanners, and click the "+" to add a printer

3) Click the globe in the center near the top

4) Type the IP address of the printer in the "Address" field (mine is 192.168.1.120, yours is probably different)

5) In the "Protocol" field, select "AirPrint"

6) In the "Use" field, select "AirPrint"

7) Name the printer whatever you'd like

8) Click the "Add" button

9) See if it works

Keep in mind, this will probably only work if your printer is connected directly to your network. To find the IP address, open the printer web page by clicking the "Options & Supplies..." button and then clicking the "Show Printer Web Page..." button. The address should be listed at the top of the page:

If it isn't, while looking at the printer web page, click on "Settings" on the left:


then click on "Network/Ports" under "Other Settings":

then click on "TCP/IP":

and the address should be the third thing listed:


If you're comfortable adjusting your router settings, while you're there, it might be a good idea to click "Set static IP address" and then click "Submit", and then adjust the settings on your router to reserve that address for your printer. That (should) prevent the address from changing in the future and you having to repeat this whole process.

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Printer problem mac OS Big Sur

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