Big Sur removed epson printer and now will not add it back

Thanks for such a speedy response Jan, anyway I’m pleased to say that the problem has been resolved because Epson have now come up with a driver for it and they directed me to the site this afternoon and everything is now working again.

DonParr, I'm trying to follow your advice. I downloaded the dmg file and installed the pkg file successfully, or so it said. But when I go into Printers & Scanners, I am still unable to add the printer. Nothing shows up. Do you have any suggestions?

Hi,

To begin with, you may want to have a look at these articles:

Solve printing problems on Mac - Apple Support

Add a printer on Mac - Apple Support

However, I guess that you need a printer driver compatible with Big Sur.

Information at https://www.epson.eu/viewcon/corporatesite/kb/index/1018:

"Compatibility details for Epson SX235W

Your product is macOS Big Sur compatible. The product driver is available via the Epson support website.

Printer Driver: Please use v10.85 or later.

Apple Image Capture Application (ICA): Yes. Click here for support on using Image Capture with your scanner."

The problem is that a v10.85 driver is not yet offered for download via the SW235W support page. Some other printers have received updates. So, one approach, used by others while waiting for a file for their own printers, has been to search for a v10.85 driver via another (similar or not) model's web page. This should be looked upon as an experiment; it may or may not work with your printer. See, for example, the various messages under the discussion problema con la stampante Epson WF-2510 - Apple Community (if necessary, you could perhaps try a web translation service such as Google Translate).

Thank you, Don Parr. I followed your instructions. I resent the printing system even though no printers were listed, and downloaded the driver for Big Sur (Legacy_StylusPhoto_1085_AM.dmg). However, I still see no printers when I click Add. Here is a screen print. Do you know what I would type in there?

I downloaded both the drivers at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-610/s/SPT_C11CA50201

Installed/executed them with the printer connected and then it worked.

Hi,

Are you using the L120 version 10.85 driver released 17-Nov-2020 (for macOS 11 Big Sur)?

https://www.epson.eu/support?productID=12933&os=38#drivers_and_manuals

If necessary, reset the printing system, and re-add the printer.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support

So, get this- I just tried the Utility again and it let me print a nozzle check, and then do cleaning and subsequent nozzle check - which it wouldn't do during session with Apple tech. But then I tried to print something else, and no go. Zip. Nada. Too weird.

I wrote to Epson technical dep. (in Italy) and they are looking into what's going on with my Mac and printer. I think I'll wait for either the next Big Sur update or Epson driver fix before buying a new printer. In the meanwhile I'm gonna use my old Windows to print.

Hi,

There have been a couple of files released 08-Dec-2020 (on the Stylus SX400 support page), but the driver is still the v10.85 (25-Nov-2020).

https://www.epson.eu/support?productID=2781&language=en&os=38#drivers_and_manuals

Also see the following article about a USB connection problem.

https://epson.com/faq/SPT_BIGSUR-NS~faq-0000cfc-macos_11?faq_cat=faq-8796126193740

Just after the update to Big Sur 11.1 yesterday, after a couple of trials with my printer (Epson Stylus SX400), finally it started to print again! Both reinstalling the Epson Drivers and GutenPrint Drivers worked for me.

Will that work for the epson nx420 printer

Epson L210 can't work with Big Sur, too. 😞

you are most welcome!