Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 Pro Max screen has yellow tint

Hello,i just buyed an 12 pro max and the display is yellowish like True Tone is too aggressive.With True Tone turned off becomes normal cold white.i had every iphone and this is the first one with such an issue.Im using now Color Filters under Accessibility menu to solve te problem..Please help i don't know if i need to return the device.thanks


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 14

Posted on Nov 14, 2020 1:37 PM

Reply
Question marked as Best reply

Posted on Nov 18, 2020 11:40 PM

So let me share some pics.

left one is my husbands’. Right one is mine.

both iPhone 12 pro Max.

same setting ( both nightshift on, True Tone on)

Just purchased different date, means from different batch I guess.

both purchased in Germany.


mine is greener/yellower obviously?

420 replies

Nov 21, 2020 3:13 PM in response to ovidiu06

Update: I had a breakthrough, I think. I sat here comparing the whites of my 7 plus to my 12 Pro Max. Turns out that I can duplicate the whites of the 7 plus, more or less, by reducing the "intensity" at the "color filters" in addition to moving the hue. Dropping the intensity by around 10% lets me duplicate the whites of the 7 plus -- at least, in this one environment at home. Who knows what will happen tomorrow in daylight.


Settings --> Accessibility --> Display text / size --> Color Filters "on", check "Color Tint" and move the hue/intensity sliders.


All this with True Tone and Night Shift turned off.


Strange thing about that "hue" slider: it looks like it is varying the color tone from green to magenta (like "tint" in editing programs such as Lightroom) but it has the effect of reducing the yellow bias, at least to my eye. Perhaps what I'm perceiving as yellow bias is really a green issue?


(Colors can drive you crazy!)


This afternoon I began to experiment with taking photographs in Central Park, and then comparing the colors on the screen of my 12 Pro Max to what I was seeing with my own eyes in the park. At that time the colors of the 12 Pro Max were very clearly biased to yellow and very bright green, a bizarre look, as I sadly expected. Looking at the same photographs with my 7 plus was much closer to reality, and also much more beautiful as well.


Hopefully when I test this tomorrow in the park it will all come together for the 12 Pro Max.


SO, I suggest that you start to take photographs and then fine tune the screen colors to match what you see with your own eyes. At least that will provide a somewhat objective standard. (Of course this assumes that the photographs themselves are true to reality....)


Nov 21, 2020 4:41 PM in response to Art M.

Wait... the True Tone of the iPhone 12 it’s different than the true tone of the previous gen iPhones due to different displays. I think my new iPhone 12 PM has a perfect True Tone color. So if you guys trying to match the True Tone to an older iPhone I don’t think that’s even possible. Can someone post a picture with the yellow tint ?

Nov 24, 2020 7:15 AM in response to cristianro

Yea, same here w/ 12pro max. Brightness turn down to like 5 or so can see green or grey not pure black, which as I know OLED should be pure dark v.s LED screen. And then white image looks yellow-green-ish when True Tone turn oooooooof v.s my old 11pro max. For ur ref I happen to check like 4 or 5 iphone12pro max in the apple store and they just looks like the same yellow-green-ish. Weird. located in CN.

Nov 24, 2020 8:44 AM in response to ovidiu06

Maybe it isn't specifically an iPhone 12 or OLED problem. I bought an iPhone 11 last week and noticed the display colors are yellowish/greenish when compared to my old iPhone 7 and my MacBook Pro 2015 with Retina. I also compared it to some friends' iPhone 11 phones and mine is the only one that looks that way. The colors don't look right even with true tone, night shift and color filters disabled. I played around with all kinds of settings and still got no luck. I've never been so unsatisfied with Apple.

Nov 24, 2020 8:57 AM in response to erickkelvin

Bump lol.


I am having the same issue with the mini. i just got off the phone with a seemingly knowledgeable lady and she said wait for the next iOS update as they are working on these “reports”. i asked if i should go to my carrier or compare more phones in case of hardware differences in panels or something, but she said just wait, we’re under warranty. My issue is not your guys in arlo yellow or green True tone tint. mine is like old school paper very light yellow hue. My 11 pro max looks like the nice white compared to my 12 mini. so i guess i’m waiting for the new ios. I already have 12.1.2 didn’t fix anything. hopefully that helps. i’m still checking panels at sprint store or best buy.

Nov 24, 2020 9:48 AM in response to frederic284

my mini is like that, just a very light hue not as dark. As mentioned above, my iphone 11 pro max shows a perfect nice white compared side by side to this 12 mini. I wonder if your iphone 8 screen is just getting old or broke since this issue is up and coming for the 12 series. Did you check your true tone and color filters? back up and reset?

Nov 24, 2020 11:44 AM in response to ovidiu06

As I see it the problem exists on all 12th generation iPhones (or at least on all the 12 pro max). They all have yellow tint. We just got a new 12 pro max and a 12 mini, both have yellow tint. Some people just don’t see it as they don’t compare the 12 side by side to a previous iPhone generation. I still have the 11 pro max I upgraded from with me. Comparing it side by side to the 12 pro max shows the substantial difference between the two screen. Nevertheless, if I go a day without comparing, I don’t notice the problem anymore (I’m getting used to it) until the next time I compare. The problem is there. It’s in the eye of the beholder - when ppl say they fixed it, to me it reads that they got used to it. Comparing the *same photo* on both the 12 pro max an 11 pro max the - colors on the 12 look washed out whereas on the 11 very vibrant. If you can return your phone do so. However, visiting Apple genius bar yesterday I was assured that if the screen color doesn’t get fixed after the 14.2.2 upgrade, I can still go back and get it replaced even after the 2 weeks period after purchasing the phone.

Nov 24, 2020 12:07 PM in response to NNDR

I was told the same by phone support. it sounds like the color calibration is off. pictures and video look amazing, but when browsing google, iphone (settings) and even this thread I see the light tint of yellow like old paper or those weird kindle fire reader tabs designed to look like that. CS said to wait for next iOS.

Nov 24, 2020 1:10 PM in response to brooklynrican

True, mine did, too. After I turned off "True Tone", the yellow tint got better -- it felt like it was gone... But that was until I held the 12 pro max side by side next to my old 11 max pro and saw the faulty colors of the 12 pro max. So no, it doesn't really get better unless you have no other older iphone to compare it with. Please post if you find otherwise.

iPhone 12 Pro Max screen has yellow tint

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.