You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IMAP timing out in Apple Mail in Big Sur

Yesterday I upgraded from Catalina to Big Sur on my 2018 Mac mini.


Prior to upgrading to Big Sur, sending and receiving mail on Apple Mail worked flawlessly. However, after the upgrade IMAP mail times out when trying to log into GoDaddy's IMAP server.


I have spoken with GoDaddy and they assure that absolutely NOTHING has changed at their end.


I am using Port 587 and "Use TLS/SSL" is checked.


What has changed in Big Sur?

Posted on Nov 14, 2020 6:08 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 18, 2020 2:05 PM

I'm having this issue too.

  • Upgraded to Big Sur a few days ago
  • Can receive all emails via Apple Mail
  • Can't send any emails from Apple Mail
  • Everything works fine if I go to my mail via GoDaddy's Workspace portal


I've been on the phone with GoDaddy three times today. I'm pretty sure it's not on their side. I've been on Apple chat for the past two hours trying to trouble shoot things. Nothing. I don't have anything fancy installed like Avast or Little Snitch (not sure what that is, but maybe I should look into it.)


Apple doesn't seem to know. They keep wanting to blame it on the provider, but it's not the GoDaddy side if email works 100% through their portal.


AND I can't send emails from my any of the desktops in the house, or iphones.


PLEASE Apple, figure this out and post an answer.

62 replies

IMAP timing out in Apple Mail in Big Sur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.