iPhone 12 Pro Max camera issues

Hi!

I recently bought the new iPhone 12 Pro Max.

I have noticed that when I shoot video's in the dark (with the lights on in the house), there is some kind of flickering visible in the video.

Apparently it is possible that due to very fast flickering of lights, slowmo video's make this kind of flickering visible when you can not see it with the naked eye.

I however have this problem with normal video's as well. I have compared it with the video's on my iPhone X and it is definitely worse in my iPhone 12 video's.

I noticed that this happens while recording video on HD (or 4K) at 60 FPS, if you switch to 30 FPS this doesn't happen.

Anyone else that has this problem?

Thanks!

replied to your other thread Joserrativ also (https://discussions.apple.com/thread/252042907?login=true&page=1)

Yes, same problem here just with the Pro model.

Still have not heard back from Apple engineering about an update of the problem.

Feel like news will break on this problem soon haha.

No, filming at 60 FPS will always result in flicker when filming under artificial light flickering at 50 Hz as in the UK and Europe.

Cinema digital camera company RED explains it nicely here:

https://www.red.com/red-101/flicker-free-video-tutorial

Ask Apple to add 25 and 50 FPS video modes here:

https://www.apple.com/feedback/iphone.html

In the mean time, some third party video camera apps do support filming modes of 25 and 50 FPS which should eliminate the flicker for you.

I was completely unaware of this error. But now, more and more, I am realizing that they are not taking care of the iPhone 12 range at all due to the large number of bugs that they have many months after their launch.

Pls, report it also here: https://discussions.apple.com/thread/252042907

Wether shooting videos in 1080 or 4K pls know that 60fps will work better only with bright and matured outdoor day lights. For indoor and low lights it is suggested to switch to 30 FPS for better result or Auto FPS 30&60 where camera automatically decides the FPS while understanding the lights, subject to shooting indoors or outdoors. Also there needs sufficient lights when shooting indoor especially in low light in order to get rid of flickering. Know that more light means less flickering and you can always play around with focous exposure. Having said that i still feel apple can do lot more better for low light videography. But at present these are the only possibly settings. My OS is up to date which is 14.4 at present.

Some basic tips for shooting videos in low light.

1) Add extra powerful focous lights or ring LED lights as per the requirement in order to achieve cleanest possible looking video

2) Always shoot in 30FPS and adjust focous exposure in your phone’s main camera app.

3) Always clear the ram and restart your phone before shooting any video.

4) Clean all the 3 lenses gently and nicely before shooting the video.

One can’t do anything more then these. Hoping that Apple resolves this serious issue in their next update and looking forward to much better shooting experience.

Happy user of iPhone 12 Pro Max. Happy Shooting Folks! :)

• Harsh

I also face the close up focus problem and the green shadows of the light sources during low light (especially during filming). My S20 does not have these problems 😔 I am also afraid these are hardware problems. For focus the bigger sensor and for shadows the internal anti refrection of the lens. 😢

Cherrylore2 wrote:

the green shadows of the light sources during low light (especially during filming). My S20 does not have these problems 😔

The S20 does have those same issues; that's not a green UFO just above the roof line:

It's not a hardware issue, it's more of a hardware limitation of smartphone cameras and tiny lenses.

I get a weird ghost upside down image of anything bright I point at from in this case inside my house. In my photo you can see the image of the car outside being reflected on my dog. I don’t know if it’s just the lens reflecting the outside scene and the reflection getting caught in the image or what?

On iOS 14.3 is happening almos the same to me, noise on photos and... look at this

First image, taken with iPhone default camera app, second image taken with Hallide camera app...

Something is wrong with iPhone 12's cameras

Idk.. I hope so!! I thought because I was on IOS 14.2 ( because I didn’t want to up grade ) that was the problem... Nope! 14.3 same thing. Not my pic but it’s one of my problems. I had green dots on my black fur dog. My camera also is still laggy..

I am having the same issues with low light. It either shows up all black, pink and tiled looking like an Andy Warhol painting, or a combo of green/pink. Seems to happen in low light. Also makes some pictures flicker/bounce around. Ultimately can cause my phone to have to be shut down. This is very frustrating and hasn’t been fixed by any of the updates. This is my first major let down of an apple product considering I specifically waited for this phone because of the camera.

Hi Kris,

Same (Nr. 1) issue here. But it’s interesting that I have this problem only in two rooms in the house while the lights are on. If I shoot video (4K 60 fps) in the dining room, the video flickers. If I do this in the bedroom, it doesn’t. Outdoor I have not experienced this kind of problem.

Is it possible that it has to do with the electrical network? Because the video otherwise looks good. In 30 fps there’s no problem at all.

Balázs

Same here, lots of flickering issues when recording video on this Iphone 12 Pro.

I see to notice mine is affected by having the lights on or off. When electric lights are turned on, flickering in video goes crazy. Lights off and its OK.

This makes me think there it may be a PAL/NTSC issue? I cannot see an option anywhere to switch this.

I am posting this while on support-chat for this issue, haven't gotten anywhere yet.

Quick update, I have submitted a 'ticket to engineering' via the support team to investigate further after providing them some example videos. This sounded like an unfamiliar bug to them. I would encourage other uses to get in touch for support/build awareness. I started simply with Live Chat.