Is there any issue with sound in ringer volume? Me n my husband got new phone. My phone is loud for calls as expected but my husband phone sound is very low. Verified all the settings looks good. Looks like issue in device, any advice would be appreciated..!!
iPhone 12 Pro Max, iOS 14
I had this problem during setup of a new iphone 12 pro max where the ringtone volume was v low despite the volume being turned all the way up on Sound and Haptics and despite Vibrate on Ring being activated- the phone did not vibrate and the ring tone volume was slight and descending. Even after an hour of sound testing and tech support with AppleCare, (tests on left and right speaker volume levels) and the Apple tech believe this ringtone volume issue to be a hardware issue and intimated that a new replacement iphone might be needed. I decided to quickly google and Brooklynrican's answer saved the day - was spot on correct:
"Go to settings, then Accessibility.
select Face ID & Attention.
in the middle you’ll see “Attention Aware Features”. Turn this off.
THANK YOU Brooklynrican. I think the problem may have originated during the SET UP of FACE ID step which we did not establish properly and so ended up skipping - perhaps this somehow turned on the Attention Aware feature which resulted in descending and low ringtone and no vibration. Hopefully Apple will put in a fix for this with the next update as it was perplexing even for their tech folks to figure out.
this is my issue too! it was already off. so i turned it on and then off. i think it worked!!!
I was in a 14,day grace period for returns. The honored it and I gave them back the 12 mini. I did not want a lemon. They could not figure out why so I got an 11.
Mine was off to start as well. So I turned the feature on, checked the volume, then turned the feature back off and it solved the issue for me.
Brooklynrican, I followed your advice, it didn’t help. I also turned off all of the Face ID & Attention features, still didn’t work. I think that I just purchased a defect, but when I received it a month ago it was ringing well. I think I need to take it back to BestBuy where I purchased it and pay the shelf restocking fee.
I give up . . . have done all that I can to get my ringer to stay loud and it will for a few calls and then lose the volume. I am so sorry that I had upgraded to the iPhone 12 . . . I have missed so many calls and text . . I had called Apple several times then they recommended going to Best Buy for them to run a computer check on the phone which I did; nothing wrong with phone supposively but it sure falls short of the usual reliable products of Apple.
Wow that should not have to be done. I went to the store and they could not figure it out especially with the text tone doing that. I was within my 14 days, so I turned in the iPhone 12 mini and got an 11. They need to fix that issue. Why have face recognition if it causes problems? Like I said it was my text alert that all of a sudden was problematic. Thx
I’m having the same issue with this phone. Did you find a fix ?
Mine Attention Aware Features was off to begin with so I still have the same problem
I don't know how this got turned down???? I found this issue to be my problem and once I turned it up I could hear my phone!!!
Found out what the problem was.
Go to settings, then Accessibility.
select Face ID & Attention.
in the middle you’ll see “Attention Aware Features”. Turn this off.
if you read it you’ll see it lowers the volume for some alerts. I tried 2 alarms and had a friend call me twice and it’s normal again. Can’t imagine why Apple added this feature! But my phone is normal for now. Hope this helps.
My iPhone 12 Pro Max only vibrates when a call comes in, there is no ringtone sound at all. I went into the Settings > Sounds & Haptics > and checked the ringer and alerts. the ringer was at the high end, still no sound. How else can I make adjustments to get a loud ringtone instead of vibrating, which is also not so loud to hear?
I am at a loss . . . have read all the suggestions on the iPhone 12 ringer and nothing works. I have called Apple and they went through settings and suggested going to Best Buy to check out the phone. All is fine. But it is not. At times it does not ring at all, the same with text. I just happen to look at the phone screen and see the missed calls or texts. I wish I had never upgraded to the 12 as it has been a nightmare and none of the updates have done a thing for the ringer. Any suggestions, please let me know.
Thank you so much!!! This fixed it for me too. I have my car at the garage today and didn’t want to miss the call when it was ready for pick up so I finally took the time to look into this. I e had the phone for about a month but I work 7 days a week, all day long so I didn’t take the time until now. Again, thank you so much!!!
My question is when is Apple going to fix this we shouldn’t have to turn off the special face id feature while holding which they obviously didn’t thoroughly test & I shouldn’t have to turn off adjusting volume with buttons to hear my phone ring and get text alerts—never had this issue with earlier phones and here we’ve all upgraded and can’t hear our alerts even with hepatics volume set to highest. But thank you everyone for giving solutions to us.
Thank you. My question is when is Apple going to fix this we shouldn’t have to turn off the special face id feature while holding which they obviously didn’t thoroughly test & I shouldn’t have to turn off adjusting volume with buttons to hear my phone ring and get text alerts—never had this issue with earlier phones and here we’ve all upgraded and can’t hear our alerts even with hepatics volume set to highest. But thank you everyone for giving solutions to us.
Ringer is very low IPhone 12 pro max
