Ringer is very low IPhone 12 pro max

I had this problem during setup of a new iphone 12 pro max where the ringtone volume was v low despite the volume being turned all the way up on Sound and Haptics and despite Vibrate on Ring being activated- the phone did not vibrate and the ring tone volume was slight and descending. Even after an hour of sound testing and tech support with AppleCare, (tests on left and right speaker volume levels) and the Apple tech believe this ringtone volume issue to be a hardware issue and intimated that a new replacement iphone might be needed. I decided to quickly google and Brooklynrican's answer saved the day - was spot on correct:

"Go to settings, then Accessibility.

select Face ID & Attention.

in the middle you’ll see “Attention Aware Features”. Turn this off.

THANK YOU Brooklynrican. I think the problem may have originated during the SET UP of FACE ID step which we did not establish properly and so ended up skipping - perhaps this somehow turned on the Attention Aware feature which resulted in descending and low ringtone and no vibration. Hopefully Apple will put in a fix for this with the next update as it was perplexing even for their tech folks to figure out.

Hi even I was having same issues. Got answer from this discussion only. It required two settings to do.

1. Go to Face ID and attention then go to attention aware feature and turn it off.
2. Go to settings >> sound and heptics >> ringer and alert . Here increase the volume upto your requirements level and then important is to make off the change with buttons. The reason to off this is sometime you feel ring sound is more and reduce from the volume switch and the volume will be at same level. Next time if you are in a sound place then you can’t hear the ring.
3. If in sound and heptic the volume set in low and you increase your ring volume from volume button it will show full volume but next call will be same low ring sound if the change with buttons if in Off.
4. There is no facility for ascending ring volume settings.

Hi even I was having same issues. Got answer from this discussion only. It required two settings to do.

1. Go to Face ID and attention then go to attention aware feature and turn it off.
2. Go to settings >> sound and heptics >> ringer and alert . Here increase the volume upto your requirements level and then important is to make off the change with buttons. The reason to off this is sometime you feel ring sound is more and reduce from the volume switch and the volume will be at same level. Next time if you are in a sound place then you can’t hear the ring.
3. If in sound and heptic the volume set in low and you increase your ring volume from volume button it will show full volume but next call will be same low ring sound if the change with buttons if in Off.
4. There is no facility for ascending ring volume settings.

And you tried: Go to settings, then Accessibility.

select Face ID & Attention.

in the middle you’ll see “Attention Aware Features”. Turn this off.

The only other things I can think of if you have read thru the above: On the side of the iphone is your mute button on? Did you also check your volume button?

For iPhone 12, go to system-Face ID and Passcode-turn off Attention Aware Features. This doesn’t seem to affect my iPhone 12 Pro Max, but another family’s members iPhone 12 is affected with sound being too low. This fixed that problem. Try the same with the Pro Max if this is model affected.

Found out what the problem was.

Go to settings, then Accessibility.

select Face ID & Attention.

in the middle you’ll see “Attention Aware Features”. Turn this off.

if you read it you’ll see it lowers the volume for some alerts. I tried 2 alarms and had a friend call me twice and it’s normal again. Can’t imagine why Apple added this feature! But my phone is normal for now. Hope this helps.

Hopefully no one is as dumb as me lol....glass protector I added to front of phone was upside down...the little hole goes on top so you can hear!

Also go to settings >> accessibility >> Face ID and attention >> make off attention aware feature.

This is an Easy fix... settings..Face ID and passcode...Turn off attention aware features

Go to settings, then Accessibility.

select Face ID & Attention.

in the middle you’ll see “Attention Aware Features”. Turn this off.

Go to settings >> sound and heptics >> turn off change with buttons >> now just above slide the ringer and alart to maximum. Then ur sound will be louder always, if u want reduce u can reduce from same slider.

for music u can lower or rise from side buttons and now the ringer volume will not effect by the side buttons.

if still problem is there already I answer the second step which now I forgot but am sure u will find it.

I had to turn off face recognition entirely and the problem was solved

Found out what the problem was.

Go to settings, then Accessibility.

select Face ID & Attention.

in the middle you’ll see “Attention Aware Features”. Turn this off.

if you read it you’ll see it lowers the volume for some alerts. I tried 2 alarms and had a friend call me twice and it’s normal again. Can’t imagine why Apple added this feature! But my phone is normal for now. Hope this helps.

Everything was already off in <Face ID & Attention>, I believe my phone have glitches. I had to perform a soft <Reset> for some things to come back to normal. However, since the soft <Reset>, I performed the IOS update that was scheduled, and soon after the reboot it happened again.

I also discovered that I was not able to turn my phone off until muting the ringer on the (L) and the sound. Once turned back on, I always have to remember unmuting and turning the ringer back up. learned this from YouTube.

I still had the same problem go to settings and hit sounds and haptics and you will see where you can turn your volume up