Deleted emails not appearing in bin - MacOS Big Sur

Hi


Since upgrading to MacOS Big Sur, deleted emails no not appear in the bin.


I have 2 mail accounts in Apple Mail. Prior to upgrading to Big Sur, deleted emails went into the bin.

Since upgrading, deleted emails seem to disappear.


There are a few emails in the bin, however they were deleted before upgrading to Big Sur.


I checked Mail Preferences > Account Behaviours and both mailboxes are set to move deleted items to the bin. But they don't.


How do I fix this - is it a known problem?

MacBook Pro 13″, macOS 11.0

Posted on Nov 15, 2020 1:41 PM

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Question marked as Top-ranking reply

Posted on Dec 4, 2020 6:52 AM

We got the following advice from an Apple Support online chat and it worked for us. In Mail go to Favourites at the top of the sidebar, click the + sign in the circle and you should get a new window that says "Add Favourite". Use the drop down menu to add "All Bins" or "All Trash" (it may vary according to region). Click OK and this should solve the problem. All past and future deleted e-mails should now appear in this new folder.

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63 replies

Mar 3, 2021 6:24 PM in response to ESC_service

Are there any more bridges left for you to burn?


If you were to make youself a bit clearer over what's troubling you - and I'm sure you'll (possibly) still get help.

And maybe slightly less of an adversarial way of writing would also make others feel more given to assisting you?


Just a thought!


Just realised this has come through as a reply to ESC-service - it was actually intended for Annekeme!

Mar 4, 2021 7:49 AM in response to LuckyBag

Thank you guys for all your input! If it wasn't clear yet: yes I did everything I could, but nothing gets solved. It even gets worse. At the moment I have 2 Bins for 1 account and I can't delete both f them. I also have a 'Trash' for another account, and even changing the name is not possible. I liked Apple Mail very much, but since my upgrade it's a real mess. And I am obviously not the only one. I just don't like to be treated like an idiot by someone who didn't even read my (and others) complaints and offers 'resolutions' that don't work. Thanks again y'all!

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Deleted emails not appearing in bin - MacOS Big Sur

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