Big Sur bluetooth problems

Since updating to Big Sur I'm having trouble with my bluetooth devices. They (mostly) connect OK, but I cannot play sound to my bluetooth speakers or headphones. The issue occurs on both of the Macs that I have updated so far.


Any advice?

MacBook Pro 15″, macOS 11.0

Posted on Nov 15, 2020 2:50 PM

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Posted on Nov 20, 2020 4:55 AM

Thank you very much, this solved the problem on both my iMac and my MacBook Pro.


Here is what I did:


  1. Open a folder window and in the "Go" menu from the toolbar at the top of the screen click on "Go to Folder..."
  2. When prompted enter the following: /Library/Audio/Plug-ins/HAL/
  3. You will be taken to the "HAL" folder in Finder, which in my case contained only one subfolder, called "InstantOn.driver". Delete this folder, entering your password as confirmation when prompted.
  4. Restart your Mac and hopefully everything will now work fine.


Poor show, Apple!



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236 replies

Dec 18, 2020 7:57 AM in response to drmentzer

I’ve made progress, now got all Apple devices connected and importantly my Bose headphones though not speaker.


So open Applications/Utilities open Terminal file - a little coding window will open, copy & paste sudo rm -rf /Library/Audio/Plug-ins/HAL/


It’ll ask for a password, that’s your admin password, return and you’re done.

But I only had joy after clearing out any devices and resetting the Bluetooth module. Give it a restart and fingers crossed it should work.

Hope that helps - this is thanks to Michael Coslo

Dec 24, 2020 5:29 AM in response to Medickep

I had no sound problem once after update to Big Sur. I restarted the Mac, holding down Option + Command + P + R

The audio was restored. On Catalina I had AptX codec....and I still have it on Big Sur, w/o having to do anything.

But the Option key + click bt + hover over listed hp no longer shows which codec is being used.

But I know for certain I am using AptX as when I pair my BeyerDynamic Amiron Wireless, start an audio track, the hp voice says AptX active.

Dec 8, 2020 10:45 PM in response to hert1910

Other things to try since this always happens to me when I update the OS:


  • kill coreaudiod - run the following in terminal

sudo kill -9 `ps ax | grep 'coreaudiod' | grep -v grep | awk '{print $1}'`

  • Delete /Library/Preferences/com.apple.Bluetooth.plist
  • Shift-Option click the bluetooth menu bar, then click "Reset the Bluetooth module"


deleting the plist file worked for me the first time this issue happened when updating to Catalina, but the last two times I ran into this issue, killing coreaudiod has worked for me.

Dec 26, 2020 9:50 PM in response to joost_vos

Here is what I got working. AirPods Pro. System preferences->Sound->


  1. Keep it open
  2. Set “Input” to Airpods
  3. Keep “Sound effects” set to “Internal Speakers”
  4. Set “Output” to “AirPod Pro”
  5. Keep “Input” tab open set to AirPod Pro. Important that “Input” tab is open and selected.


no loss of sound if on 5. with “Sound” open. Not a permanent fix yet sound stays without intermittently pausing on and off.


it looks like Apple did not account for no spatial audio or spatial audio on non-M1 laptops and only pushed the Sur update for AirPod Max on both M1 and Intel chip laptops. Slyly. Looks like a top management decision to push people to buy AirPod Max during pandemic. Hope all other headphone manufacturers update firmware or sue(r) Apple.

Dec 17, 2020 4:26 PM in response to drmentzer

Don't look for HAL. open applications/utilities then open Terminal then copy and paste


sudo rm -rf /Library/Audio/Plug-ins/HAL/


Press return, it'll ask for a password that's your admin p/w.

I've been able to connect my Apple devices but I don't know how long they'll stay connected as I know others are saying they lose it.


Anyway give that a try, hope it works for you.


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Big Sur bluetooth problems

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