Big Sur and HP printer drivers

There is no email address - log in and use the chat option. Tell them you have an issue with not being able to print and ask for them to update the firmware in your router, it should take a few days. In the interim, turn off the 5GHz network so that computer and printer both us the 2.4 GHz network - this will work until you get the router updated - this they do remotely for you.

I updated to Big Sur on the 20th and I haven't been able to use my HP Photosmart since. No printing, no scanning, nothing.

Every time I try I receive these messages:

I'm a grad student with a concussion and I have tons of readings to do. It somehow seems to think my driver is a security threat when it isn't. If there is a way for me to mark it as safe or reinstall it (I don't have the disk for the printer) or anything else, I would really appreciate it!

I have exactly the same issue.

My HP2100 would not print via either my MacBook Pro or iMac after installing Big Sur.

However, that printer does work via Bootcamp/Win10 on the iMac.

That confirms it is not a printer hardware / USB cabling issue.

I tried all the solutions specified here in the thread, but none of them works for me.

Same result, each time: no print, "printer waiting to become available".

Restarting the macbook works: the first doc from the queue print (only the first, the rest disappears from the queue) gets printed even before the laptop shows the login screen.

After that, trying to print again from Word, same old result: no print, "printer waiting to become available".

All the time scanning works fine with the same all-in-one that I have (HP8600 officejet N911a, USB connected).

I am using a Macbook Pro 2017, MacOS 11.1 Big Sur with latest update, USB connection.

Please HELP? Anyone?

After months without any successful help on this, not from Apple and not from HP, I have decided to have to throw away my HP printer, as it has turned useless by these moves from Apple and HP, and purchased a Brother all-in-one now.

Hi,

You mentioned USB. Have you tried a network connection?

Add a printer on Mac - Apple Support

Hi I had same problem with my HP COLOR LASERJET 3600 but it’s working now HP have released the drivers. I found the link here.

https://support.apple.com/kb/dl1888?locale=en_US

I installed HP Smart 4-5 years ago but I never realized its potential until today👍👍👍👍👍

I solved my problem. I bought a Canon!

Just make sure you have the up-to-date ones as per Apple official advice. The early 2020 HP (and Samsung) ones were, um, not good

Try printing a document - if the printer is not available to you then you need to install it on your machine, if you can see it then send a test print.

I have this problem too - I had an urgent business opportunity and this issue has ruined my chances - I can't scan my passport - my mac-pro is at the end of is life (2015) so is back t windows for me!!! useless BigSur! Big Surpise!!!

I have an old Deskjet 3050 printer and tried downloads of the driverv5.1 file, from both Apple Support and HP. Both gave an error message that they could not be installed. Eventually, I used Pacifist to install them and now both the printer and scanner function as before.

https://support.apple.com/kb/DL1888?viewlocale=en_GB&locale=en_GB

https://www.charlessoft.com/

That would be a bloody shame - no printer driver updates? Every older HP model becomes obsolete? All these clients are spending hours finding this out, having no printing options, while HP is just waiting for new printer orders??????

I haver posted this also on the HP Support pages, with the same anger in it....