External mic not working with Apple Facebook app

Try this video

https://youtu.be/VBAGvjQ1WME

try downloading phone app, Prism live studio for your personal page or streamlab for your business page

Yeah but great sound hey.

I have been speaking to apple direct tonight and they are aware of the issue and a security patch issue on the new iOS 14.3 update, they are working on a fix ASAP

Thank you. I tried with Streamlabs, and it worked. I'll be using Streamlabs until FB gets this fixed. So annoying.

I report issues using Facebook app, help & support, report a problem, live, then describe the issue and send.... only way I’ve found so far.

Warning!

Latest Facebook update 308, killed external microphone on my iPhone 12, IOS 14.4.

Should have listened to myself and let well enough alone...

I really don't think it's an Apple issue. Like so many others who have written on this forum, external mics (in my case RODE Wireless Go) stopped working on FB Live around December 19. I have an iPhone XR, iOS 14.2, which worked fine with FB Live until the end of last week. We are all experiencing this problem only with FB.

I just tested within my private Facebook group and the audio is working while using my external mic for Live broadcasts.

I'm guessing Facebook may have updated the app. I have automatic updates so I can't say for sure (I don't always notice an update.)

Either way I'm super stoked this has been resolved. You might need to update your app. Let's keep our fingers crossed that this is a permanent fix!

Hi, to sum this whole thing up, the best way to solve this issue - for now - is to use iRig as described in the comments above. Other apps might also work, however, from what I experienced, eg. the suggested Streamlabs app was a huge failure to use!

iRig seems to be just fine!

hope this helps!

I just right now got off the phone with Apple Support. I explained the problems on Facebook live that WE ARE ALL HAVNG!

Apple Support had me "Reset All Settings" and try to get on live to Facebook. NOTHING...NOTHING changed. I still have the same problem as ALL of you! I was told to delete the Facebook app and reinstall it... I am worried I will lose my information on Facebook if I do that. I spent at least an hour or longer with them, they called back after I reset my settings, they were very good but I was told that the bottom line is that it is a Facebook problem NOT Apple. I requested they go to the Apple Community and told them where to find all these complaints. I am sure they didn't. If we ALL call apple support and complain perhaps they will fix the upgrades which is what I requested that they do. Apple Support #(800)275-2273

I think the iRig Pro Duo I/O is what you want. It has two ins and two outs. You would have left and right 1/4" cables from the mixer to the Duo, then the provided cable from the Duo to Apple.

I had purchased a Focusrite Scarlett Solo, and I'm happy with it, but this might be a better choice since it has cables for OSX and iOS. Scarlett can only connect to the computer, not the iPhone.

Hi all, this thread has been helpful, despite the inconsistent results in workarounds. I did a Facebook live music stream this past Friday night (2/12/21) and upon the suggestions on this post, I tested the following during the week prior to the stream (start live stream, wait several seconds then plug in external device/mic), and it appeared to work. FYI - I am running my audio via xlr outputs from my mixer to a PreSonus AudioBox iTwo (which has a USB to lightning cable output). About 20 minutes before my live stream started, I re-tested the process with both singer's microphones and acoustic guitars, and it was beautiful; clean, crisp, and clearly the direct signal from my audio interface. I repeated the steps upon starting my live stream, only to find out after my 3 hour performance, that the Facebook live stream was not receiving the direct feed from my audio interface, but rather the room sound from my PA system via the iPad's internal microphone!! Needless to say I was EXTREMELY disappointed as the sound was terrible compared to the direct signal. I do not perform with headphones on (from my iPad), and the iPad is set up about 15' from my performance area, so there is really no way for me to test the audio on the live stream once it's started and 'live', but since my test immediately before the live stream worked, I assumed I was in the clear. Can't begin to discuss how frustrated I am about this issue. A 3 hour performance with terrible sound. So disappointing. :(

Reference IRIG 2 plugging in after Facebook live has started. .....Mine worked great for 4 hours. However when I Listened back to the recording. Every now and again. It would cut out and then cut back in. Literally like I was switching something on or off. I looked closely on the video. And every time it happened. My hand / wrist was by my “sure microphone”. So I’m thinking it was some kind of interference or even an earth issue. Apart from that it was good. But just the interference issue which I will have to sort out. I will feedback as soon as I have a root cause. And I may use my rode SC4 this week to see if there is issues with that.

I ran a few more tests, and most of the time, I'm able to get the iPad to recognize the signal from the audio interface if I plug it in a good 20-30 seconds after starting the Facebook Live stream. However, my tests were focused more on how do I ensure / 'know' that the signal from the AI is being received once the stream has started. My assumption was that I could do a quick sound check via studio headphones through my iPad's headphone jack. Unfortunately, there was NO sound via the headphone jack while the stream was live (regardless if the iPad was receiving audio from it's internal mic or from the AI). Is the headphone jack muted during live streams? I know some people monitor their sound during their live streams via headphones, are you plugging into the headphone jack on your iOS device?

Then it sounds like the problem is on Facebook's side rather than Apple's.